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RMA Crucial Ballistix DDR2 (prize)

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Old Jul 31, 2010, 04:19 PM   #1
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exclamation RMA Crucial Ballistix DDR2 (prize)
I dont know who to address so I'm just making a new thread as I had won the DDR2 sticks from HH (DH) sometime ago.

One of my sticks stopped working a week ago and it neither runs in dual channel or single channel.

The system refuses to even boot when using the faulty stick both in dual and single channel mode. So I'm here asking for directions and Help.

If anyone could help me on resolving this issue I would be very grateful to them. My system Specs are listed below
  1. Core2Duo E8400 3.0 Ghz
  2. MSI P35-Neo2fr
  3. Seagate 750GB 7200.11
  4. WD 320GB
  5. ATI 5850 1GB GDDR5 (THANK YOU HH.. AGAIN)
  6. 2x1GB DDR2 Crucial Ballistix.
  7. Coolermaster 600W Sli Pro
Any insight regarding the solution is welcome
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Old Jul 31, 2010, 07:44 PM   #2
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Re: RMA Crucial Ballistix DDR2 (prize)
Take out the faulty stick and use only the good one.
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Old Jul 31, 2010, 09:51 PM   #3
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Re: RMA Crucial Ballistix DDR2 (prize)
I would suggest trying through Returning an Item

If they refuse the Warranty Replacement then I will speak to our representative here and see what they can do. For now, as Takaharu says, run with one stick.
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Old Aug 1, 2010, 06:28 AM Threadstarter Thread Starter   #4
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Re: RMA Crucial Ballistix DDR2 (prize)
Quote:
Originally Posted by Takaharu View Post
Take out the faulty stick and use only the good one.
Yes I'm using the good one atm..

Quote:
Originally Posted by Veridian3 View Post
I would suggest trying through Returning an Item

If they refuse the Warranty Replacement then I will speak to our representative here and see what they can do. For now, as Takaharu says, run with one stick.
Alright I will go through the returning an item and I'll follow up here with the replies..

Thank you again for all your help *lets hope for the best*
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Old Aug 1, 2010, 06:35 AM Threadstarter Thread Starter   #5
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Re: RMA Crucial Ballistix DDR2 (prize)
When using the Batch number for RMA. THe quantity says 1 should I write 2? because its 1GBx2 sticks? will I send both the Sticks or 1 stick?
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Old Aug 1, 2010, 08:21 AM Threadstarter Thread Starter   #6
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Re: RMA Crucial Ballistix DDR2 (prize)
I've been trying for the past 1 hr and the website wont give me a RMA number...
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Old Aug 1, 2010, 12:59 PM   #7
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Re: RMA Crucial Ballistix DDR2 (prize)
Just send 1 stick. Cant see any point in sending a working one to them.
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Old Aug 1, 2010, 01:37 PM   #8
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Re: RMA Crucial Ballistix DDR2 (prize)
Have you tried using the faulty stick in a different slot? To make sure the problem is not with the mainboard?
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Old Aug 1, 2010, 03:54 PM Threadstarter Thread Starter   #9
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Re: RMA Crucial Ballistix DDR2 (prize)
Quote:
Originally Posted by BlueMak View Post
Have you tried using the faulty stick in a different slot? To make sure the problem is not with the mainboard?
I have used the faulty stick in every slot and I have also used the working one with every slot.

The working one works in every slot but the faulty one doesnt even boot.
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Old Aug 1, 2010, 03:56 PM Threadstarter Thread Starter   #10
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Re: RMA Crucial Ballistix DDR2 (prize)
Quote:
Originally Posted by Veridian3 View Post
Just send 1 stick. Cant see any point in sending a working one to them.
I would if they assign me a RMA number which for some apparent reason I cant get a hold of..

Is the RMA number Universal among crucial meaning that If I get a RMA from their US site will it be Valid if I send it to their EU address which you have directed me to?
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Old Aug 1, 2010, 04:05 PM   #11
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Re: RMA Crucial Ballistix DDR2 (prize)
Yeah, it sounds like a stick only issue.

The RMA is just a number, what it means for each company is up to the company. If the USA site agrees to take your stick and give you a RMA, then send it to them. Don't try to use the USA site given RMA number to Europe or Asia or whatever site.
Unless of course they told you can do you this.

Also, they will give you an address. Don't just send it to their offices
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The people who are regarded as moral luminaries are those who forego ordinary pleasures themselves and find compensation in interfering with the pleasures of others(Bertrand Russell)"You go into Afghanistan, you got guys who slap women around for five years because they didn't wear a veil,You know, guys like that ain't got no manhood left anyway. So it's a hell of a lot of fun to shoot them." - Lt. Gen. James N. Mattis
This is slavery, not to speak one's thought. [Euripides-The Phoenician Women (c.411-409 B.C.)] http://www.macedonia.info/FALLACIESANDFACTS.htm Sic semper tyrannis.
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Old Aug 1, 2010, 04:16 PM Threadstarter Thread Starter   #12
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Re: RMA Crucial Ballistix DDR2 (prize)
Quote:
Originally Posted by BlueMak View Post
Yeah, it sounds like a stick only issue.

The RMA is just a number, what it means for each company is up to the company. If the USA site agrees to take your stick and give you a RMA, then send it to them. Don't try to use the USA site given RMA number to Europe or Asia or whatever site.
Unless of course they told you can do you this.

Also, they will give you an address. Don't just send it to their offices
The only issue is sending to EU address in cheaper via DHL then is to the US. AS I would be paying for it so I hoping I can get a EU or a UK RMA number
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Old Aug 1, 2010, 05:06 PM   #13
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Re: RMA Crucial Ballistix DDR2 (prize)
Hey, if the company or someone who knows, says you can, go for it. I was talking if you are going to do something like that on your own without first having agreed on it.

Also, how did a new stick can go wrong? lol Go easy on your RAM dude!
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The people who are regarded as moral luminaries are those who forego ordinary pleasures themselves and find compensation in interfering with the pleasures of others(Bertrand Russell)"You go into Afghanistan, you got guys who slap women around for five years because they didn't wear a veil,You know, guys like that ain't got no manhood left anyway. So it's a hell of a lot of fun to shoot them." - Lt. Gen. James N. Mattis
This is slavery, not to speak one's thought. [Euripides-The Phoenician Women (c.411-409 B.C.)] http://www.macedonia.info/FALLACIESANDFACTS.htm Sic semper tyrannis.
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Old Aug 1, 2010, 05:18 PM Threadstarter Thread Starter   #14
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Re: RMA Crucial Ballistix DDR2 (prize)
I dont know I started getting a lot of BSOD's.. recently and then the ram stopped working..
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Old Aug 1, 2010, 06:08 PM   #15
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Re: RMA Crucial Ballistix DDR2 (prize)
You should be ok, Crucial is no joke. You will just have to spend a few weeks without that extra stick.
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The people who are regarded as moral luminaries are those who forego ordinary pleasures themselves and find compensation in interfering with the pleasures of others(Bertrand Russell)"You go into Afghanistan, you got guys who slap women around for five years because they didn't wear a veil,You know, guys like that ain't got no manhood left anyway. So it's a hell of a lot of fun to shoot them." - Lt. Gen. James N. Mattis
This is slavery, not to speak one's thought. [Euripides-The Phoenician Women (c.411-409 B.C.)] http://www.macedonia.info/FALLACIESANDFACTS.htm Sic semper tyrannis.
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Old Aug 2, 2010, 09:24 PM   #16
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Re: RMA Crucial Ballistix DDR2 (prize)
Lately, I've had to stop using Crucial Ballistix in my systems as I've had 3 sticks out of about 20 sets have issues. That's a little too high for me. Included in this was missus' gaming rig that is running right now on one stick while the other gets replaced. I probably won't be buying any more from them for awhile.
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Old Aug 2, 2010, 09:38 PM   #17
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Re: RMA Crucial Ballistix DDR2 (prize)
I don't know, I bought my sticks in September 2008, the PC is on 24/7 360 days a year, no issues yet.
Crucial ballistix too.


EDIT: OOPS, I have Crosair XMS. My fault.

I still trust Crucial.
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The people who are regarded as moral luminaries are those who forego ordinary pleasures themselves and find compensation in interfering with the pleasures of others(Bertrand Russell)"You go into Afghanistan, you got guys who slap women around for five years because they didn't wear a veil,You know, guys like that ain't got no manhood left anyway. So it's a hell of a lot of fun to shoot them." - Lt. Gen. James N. Mattis
This is slavery, not to speak one's thought. [Euripides-The Phoenician Women (c.411-409 B.C.)] http://www.macedonia.info/FALLACIESANDFACTS.htm Sic semper tyrannis.
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Old Aug 2, 2010, 11:25 PM   #18
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Re: RMA Crucial Ballistix DDR2 (prize)
I don't.

After replacing my crucial DDR3's with Corsair's all my problems have gone...
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Old Aug 3, 2010, 02:21 PM   #19
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Re: RMA Crucial Ballistix DDR2 (prize)
Yeah, I don't really know about them any more. I have used some of Crucial's entry level RAM (the ones that don't have heat spreaders) and they performed very well. That is what prompted me to buy the other stuff and it just didn't work out. Perhaps I am unlucky. On a side note, my OCZ Gold sets in my gaming PC and HTPC have been running for well over 6months solid without one issue. Maybe I just have better luck with other brands.
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Old Aug 3, 2010, 05:27 PM Threadstarter Thread Starter   #20
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Re: RMA Crucial Ballistix DDR2 (prize)
Anyways I received a RMA and I'll sending the kit to them soon.. the postage is overkill!!!! almost the same as the price of a new kit wow..
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Old Aug 10, 2010, 07:36 PM Threadstarter Thread Starter   #21
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Re: RMA Crucial Ballistix DDR2 (prize)
The Shipment Cost me $68.. Postage is so expensive
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Old Aug 10, 2010, 07:46 PM   #22
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Re: RMA Crucial Ballistix DDR2 (prize)
Before I switched to some Dominator GT last week, I'd been running Crucial DDR3 for a good while, I used to always use Crucial and never had any problems.

Sorry to hear it cost you so much to return!
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Old Aug 20, 2010, 02:18 PM Threadstarter Thread Starter   #23
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Re: RMA Crucial Ballistix DDR2 (prize)
Got my RMA back.. Its working fine now.. the total cost me around $75 to send and pay for imports... which equals a new pair of 1x2GB kit lol...
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Old Aug 20, 2010, 05:29 PM   #24
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Re: RMA Crucial Ballistix DDR2 (prize)
Hopefully they last you a loooooooooooonnnnnggggggg time...
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Old Aug 21, 2010, 05:23 AM Threadstarter Thread Starter   #25
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Re: RMA Crucial Ballistix DDR2 (prize)
lets hope they last me < 2 years hahahah
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Old Aug 21, 2010, 07:01 AM   #26
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Re: RMA Crucial Ballistix DDR2 (prize)
Quote:
Originally Posted by mos2k View Post
Got my RMA back.. Its working fine now.. the total cost me around $75 to send and pay for imports... which equals a new pair of 1x2GB kit lol...
that's what I hate about sending items for RMA, you pay for shipping and/or customs. I had the same thing when sending a card back to Sapphire when living in Holland, it had to go to Canada and I had to pay shipping. at least Sapphire paid for the package back to NL, but still..
RMA should pay for shipping as well, at least when the item send in really turns out faulty.
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