Etamianer

I assume this is not the very best way to introduce myself in a new forum with only one post at my disposal, not to mention this might have been asked and i am sort of bumping old dead thread but hey if a guy needs help he has to find it somewhere and quick.

Anyway howdy...
I just switched my Genius keyboard to razer Lycosa mirror as mention in topic. its new and interesting, need to get used to the fact of the low key functionality, but thats something for me to solve, what i do need help with is the configuration of the media player, i switched from windows media player to winamp, but whenever i press the play button or any other media functionality button i get windows media player instead of winamp, and i cant figure out why, thought the great brains of hardware heaven could point me out on this issue.

EDIT: Ive managed to make the play button on lycosa to start winamp, I am utterly delighted.
1. figured that what was causing the problem was windows media player himself, so i got rid of it, which is not an easy task, as Microsoft doesn't allow you to do that simply. Here is what i did for those having same problem.
2. went to control panel-> add/remove program-> windows add/remove components-> deselect windwos media player.
WARNING: be cuarefull with what you select and deslect and what you want to remove so you dont accidentaly remove other programs, its not too awful, but explorer might not work, record sound, calcultor and other stuff might disappear.
To make sure everything is gone, go to start->search->type wondows media player->select all and delete
3. if some files do not delete star windows as safe mod and then delete. Easy way to do that is Start->Run->msconfig->boot.inc->/safemod->ok and will be promoted to restart.

CJLMTLCA

did you install the lycosa driver software? it's config utility allows you to set that.

__________________

Etamianer

Here are the steps i did:
1.Opened the box (woohoo)
2.Took everything, sorted out
3.Unplugged my old keyboard, tossing it away (useless trash)
4.Plugged my new amazingly good looking and shining Lycosa
5.Inserted and installed whatever there was on the cd drive i got within the box
6.Went to razer home website and downloaded the latest driver update
7. Finally installed the latests drive and reset my pc

Notice: all works fine just this annoying issue

nil4t

What CJLMTLCA said is right. Just go to control panel and open up the razer lycosa driver control, click on media player options, and select Winamp.

Takaharu

If you haven't already done so, open Winamp's options and go to the global hotkeys section. In there you'll find a checkbox for keyboard media controls - tick the box and Winamp will register the controls.

__________________

Etamianer

Well if you read my steps you will see i did, and i have the system control icon of razer lycosa. Now I just did what you said, checked the empty box in the global hotkeys, but it seems it solved only half of the problem. When i press any of the media keys while winamp menu is open it works, but i still get windows media player jump out, and if i dont have it open (winamp) so it wont open and media player will still go out to say hi and annoy me.

Edit: i have noticed another issue, tried to macro stuff, but that doesn't work so well, for example i macroed my "*" key to open calculator, but it does nothing... so this turns out to be total disappointment.

Takaharu

I read your steps, re-read your steps just for sanity's sake and no, I didn't see that you had already done that. You also contradicted that sentence by then going on to say that you did it, following my post.
The instructions that I provided is for Winamp's side of things, to allow the media controls on a keyboard to be registered by Winamp - they don't work otherwise. I can't vouch for Razer, though.

Did you follow the steps provided to you by CJLMTLCA & nil4t?

__________________

Etamianer

OK lets put things int order, "CJLMTLCA" said :"did you install the lycosa driver software? it's config utility allows you to set that." I answered:
"Inserted and installed whatever there was on the cd drive i got within the box" aka inserting the disk and installing the driver for the keyboard, just did it again, and it said that i have newer version of the software means: "Finally installed the latests drive and reset my pc"

you suggested: "open Winamp's options and go to the global hotkeys section. In there you'll find a checkbox for keyboard media controls - tick the box and Winamp will register the controls."
Meaning (if i got it tight): winamp->options->preferences->Global Hotkeys-> check on the box "Enable default multimedia support" which i did but again When i press any of the media keys while winamp menu is open it works, but i still get windows media player jump out, and if i dont have it open (winamp) it doesnt work how implemented.

If there is anything i did wrong please emphasize it for me, if its just Razers fault, well i guess its tough luck for me...

Takaharu

Did you: I won't go into how that last post was phrased.

__________________

Etamianer

ROFL, is my English that bad?.... YES i did go to Control Panel-> Razer Lycosa-> Media player option->Winamp selected, this is why i said that it works only HALF becuse even after doing that, i still get WMP jump out.

I am not here to judge or anything, and i really appreciate the interest and effort you and other guys put into helping other people, but if you cant help, can you at least point me out to a place where i can get answers or say "sorry mon good luck solving this out", because i am frustrated as it is with some function of the keyboard not working, having to explain myself 5 times what i did, which as i read it seems pretty clear to me... is annoying

MIG-31

Im just curious... as you have said you have inserted the cd and installed the drivers... What version are you using...

Its possible that you may need to update (if not already done so) more often than not the cd drivers are older than whats online...

Updating the software may not be an answer but its worth checking... Razer Support

__________________

CJLMTLCA

yes, forget what is on the CD and go to razer's site and update both the firmware and drivers and report back.

__________________

Etamianer

This is like being on a stand up show, and i am Jim carrey, hilarious.
Anyway I did get the latest version 3.0v, still rolling the old stuff, so i am ready for more goooood suggestions...

synthesis204

You do know you could be a little more polite...everyone is just trying to help.

Try calling/emailing Razer support - they would know best, given that you have gone through all the steps mentioned here.

Etamianer

You know its my wild nature, hard to domesticate, though i am grateful.
Well if no further help or ideas, by me you can lock the thread, so no trolling around continues.

Edit: Just got response from Razer, so i hope this helps anyone who gets lycosa and stuck like me here is what they said and here is what i did

Please try the following:

1. Disconnect all other USB devices from your computer and plug your device into another USB slot than it is currently using. Does this make any difference?

Result: No the problem remained

2. Try your product on another computer system. Does the device work on the other system?

Result: Yes it does, i installed first the disk version, lycosa driver 2.02 and firmware 1.0.0, still issue with the Media key player. Also turns out to be (what i suspect) is when i installed and chose 105 key made the problem, becuase this time i chose 104 and it worked, for the macro part at least.

3. Uninstall the drivers, restart your computer. Then try the device with no drivers installed. Is there any difference in the problem?

Result: Yes it worked, but the problem is the same as mentioned above. (chose 104 key here as well) Also the system tray icon is not responsive on double click, only by right clicking it and choosing open.

Takaharu

Etamianer, you're analogy of being Jim Carrey in amongst other people is relatively apt; you're nuts.
Personally, I feel more like a support technician at the end of a phone when the customer is supplying only half of the information.

First of all, you detailed what you did, installing everything, updating the drivers and so forth. Fair enough, this is useful information. However, when it was queried as to whether you had installed and configured the software, you replied that you had installed the software. That's not an answer to both parts of the question. You were also instructed on how to configure the software. This appeared to be ignored - you had not confirmed by that point whether you had configured the software or not.
Is your English that bad? No, just your ability to reply that you had carried out those steps.
You were also asked to configure Winamp as well as reply to whether you had configured the software. Rather than saying yes to both, you mentioned that you had configured Winamp and that you had already informed us of configuring the software utility (which is false).
Up to this point, the last thing that you did was to get in contact with technical support. Step one, fine. Step 2, you made a discovery, fine. Step 3, you were asked to uninstall the drivers and restart the computer without the drivers installed. Judging by your reply, you re-configured the software for a different number of keys then the software was not responsive. That, to me, doesn't seem like you had uninstalled the drivers and left them uninstalled, as the software was still there to be re-configured.

Additionally, you mentioned that your problems had been solved. This doesn't seem to be the case either; you mentioned that you could now assign the macro that you were previously unable to assign but the original problem was to use the media keys on the keyboard with Winamp. Has this been solved too?

We need to know each thing that you have tried, even if you say something like "yes, I have tried out each of the things that you have suggested". Be specific - state exactly what stage you're at by the point of your reply (X is still a problem but Y has been solved, or something along those lines). Saying that you have already replied when you have clearly not done so then complaining that the people trying to help you are "still rolling the old stuff" is very unhelpful, particularly if you want any further suggestions.

__________________