Hp Compaq nx9010 Xp to Vista. NO SOUND AT ALL!!!!

CasualDisaster · Aug 16, 2011, 04:32 PM

Hey im new and i need some help with this. My uncle gave me this dinosaur and im tried to update it to at least vista and it is saying that i have no sound card at all. Before this it had sound and worked fine but now it doesnt even work on headphones or external speakers... I looked around to different forums and nothing worked. anyone has any suggestions?

BlueMak · Aug 16, 2011, 08:04 PM

Have you checked with Compaq to see if they have the appropriate drivers for it?

Tipstaff · Aug 17, 2011, 03:47 AM

That's the Conexant AC97 sound chip (specifically the CX20468-31), and has always been a problem with Vista/Windows 7, especially when trying to find a 64bit driver.

That leads me to a question: which version of Vista are you installing? 32bit or 64bit?

Not sure if these will work 100%, but you might give the following a try. Just download the file for the version of OS you are using.

32bit
64bit

Let me know if it works for you, and if not I'll send you a link to a driver pack that might help.

Dyre Straits · Aug 17, 2011, 08:39 AM

Quote:

Originally Posted by CasualDisaster

Hey im new and i need some help with this. My uncle gave me this dinosaur and im tried to update it to at least vista and it is saying that i have no sound card at all. Before this it had sound and worked fine but now it doesnt even work on headphones or external speakers... I looked around to different forums and nothing worked. anyone has any suggestions?

Upgrading from XP to Vista is something that should only be done after doing much research to determine whether the appropriate Vista drivers are available for all the devices/hardware in the system.

One option you do have, IF you've installed a legit copy of Vista and have it activated, is to use the Windows Update option to see if it can find the drivers for the device.

HOWEVER, Windows Update has been known....and I've experienced this myself!....to actually mis-identify the audio device in the system and install the WRONG drivers for it. So, you need to actually know what audio device is in that system and make sure that the Windows Update, if it does find drivers, that it is identifying the proper device.

Finally, my own opinion is that that laptop is too old and outdated to be able to run Vista properly. You're better off sticking with XP and get the updates for XP using Windows Update.

Aug 16, 2011, 04:32 PM	#1
CasualDisaster HardwareHeaven Newbie Join Date: Aug 2011 Posts: 1 Rep Power: 0	Hp Compaq nx9010 Xp to Vista. NO SOUND AT ALL!!!! Hey im new and i need some help with this. My uncle gave me this dinosaur and im tried to update it to at least vista and it is saying that i have no sound card at all. Before this it had sound and worked fine but now it doesnt even work on headphones or external speakers... I looked around to different forums and nothing worked. anyone has any suggestions?

Aug 16, 2011, 08:04 PM	#2
BlueMak HH's Asteroids' Dominator Join Date: Nov 2004 Location: Hellas->Macedonia->Thessaloniki Posts: 13,465 Rep Power: 349 System Specs	Re: Hp Compaq nx9010 Xp to Vista. NO SOUND AT ALL!!!! Have you checked with Compaq to see if they have the appropriate drivers for it? __________________ The people who are regarded as moral luminaries are those who forego ordinary pleasures themselves and find compensation in interfering with the pleasures of others(Bertrand Russell)"You go into Afghanistan, you got guys who slap women around for five years because they didn't wear a veil,You know, guys like that ain't got no manhood left anyway. So it's a hell of a lot of fun to shoot them." - Lt. Gen. James N. Mattis This is slavery, not to speak one's thought. [Euripides-The Phoenician Women (c.411-409 B.C.)] http://www.macedonia.info/FALLACIESANDFACTS.htm *Sic semper tyrannis.*

Aug 17, 2011, 03:47 AM	#3
Tipstaff HardwareHeaven Extreme Member Join Date: Jul 2002 Location: Real capital of Canada: Torauna Posts: 6,773 Rep Power: 190 System Specs	Re: Hp Compaq nx9010 Xp to Vista. NO SOUND AT ALL!!!! That's the Conexant AC97 sound chip (specifically the CX20468-31), and has always been a problem with Vista/Windows 7, especially when trying to find a 64bit driver. That leads me to a question: which version of Vista are you installing? 32bit or 64bit? Not sure if these will work 100%, but you might give the following a try. Just download the file for the version of OS you are using. 32bit 64bit Let me know if it works for you, and if not I'll send you a link to a driver pack that might help. __________________ Portal: The Flash Version _________________________________ Brain: So, you sacked the cocky khaki Kicky Sack sock plucker? Mr. Sackett: The second cocky khaki Kicky Sack sock plucker I've sacked since the sixth sitting sheet slitter got sick.