Dell Studio 1735 Audio

Takaharu · Sep 21, 2011, 09:50 PM

I have recently got a Studio 1735 to repair and so far it has gone well, except for the audio. Apparently, the laptop had a virus on it and the previous owner reformatted to Windows 7 Ultimate x86 (previously Windows Vista x86). After reformatting they found that whenever the system shut down it would start itself back up again and that there was no audio.
After a bit of fiddling around online to get a Windows 7 version of an IDT audio driver I got one that seems to be compatible. However, there is no sound from the speakers, nor from the headphone jacks, regardless of any settings that I try.
I have tried the built-in diagnostics tool but because the harddrives were completely wiped only the basic tests are functional; there is no diagnostics partition. I'm not really sure what the difference is but there were a lot of tests run and all passed successfully.
I also tried running Ubuntu 11.04 and the OS seemed to be fine with the audio card but still there was no audio from either the speakers or the audio jacks. Because I'm not at home this week I don't have access to any Windows OS so I can't try Vista on there until next week.

Does anyone have any other suggestions to what I could try? I'm not completely convinced that the soundcard is dead but I'm not ruling out that possibility either.

Takaharu · Sep 25, 2011, 11:40 PM

I tried Vista out and that didn't work either so either the soundcard's gone pop or it's unplugged in some fancy way. Weird though, how the drivers & diagnostics register it as working yet neither the speakers nor the headphone jacks work.
Ah well, USB soundcard it is then, bundled with a pair of headphones.

Sep 21, 2011, 09:50 PM	#1
Takaharu I can fart in 7 languages Join Date: Aug 2009 Location: England, UK Posts: 1,850 Rep Power: 113 System Specs	Dell Studio 1735 Audio I have recently got a Studio 1735 to repair and so far it has gone well, except for the audio. Apparently, the laptop had a virus on it and the previous owner reformatted to Windows 7 Ultimate x86 (previously Windows Vista x86). After reformatting they found that whenever the system shut down it would start itself back up again and that there was no audio. After a bit of fiddling around online to get a Windows 7 version of an IDT audio driver I got one that seems to be compatible. However, there is no sound from the speakers, nor from the headphone jacks, regardless of any settings that I try. I have tried the built-in diagnostics tool but because the harddrives were completely wiped only the basic tests are functional; there is no diagnostics partition. I'm not really sure what the difference is but there were a lot of tests run and all passed successfully. I also tried running Ubuntu 11.04 and the OS seemed to be fine with the audio card but still there was no audio from either the speakers or the audio jacks. Because I'm not at home this week I don't have access to any Windows OS so I can't try Vista on there until next week. Does anyone have any other suggestions to what I could try? I'm not completely convinced that the soundcard is dead but I'm not ruling out that possibility either. __________________ I don't get paid to know the answer, therefore I'm far more likely to give you a straight and honest answer. Mods Rig, Box Mods Rig, Folding details

Sep 25, 2011, 11:40 PM	Thread Starter #2
Takaharu I can fart in 7 languages Join Date: Aug 2009 Location: England, UK Posts: 1,850 Rep Power: 113 System Specs	Re: Dell Studio 1735 Audio I tried Vista out and that didn't work either so either the soundcard's gone pop or it's unplugged in some fancy way. Weird though, how the drivers & diagnostics register it as working yet neither the speakers nor the headphone jacks work. Ah well, USB soundcard it is then, bundled with a pair of headphones. __________________ I don't get paid to know the answer, therefore I'm far more likely to give you a straight and honest answer. Mods Rig, Box Mods Rig, Folding details