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Old Nov 29, 2011, 10:04 PM   #1
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Virtualisation

I made a post quite a while back with a similar problem but it seemed to be rectified when I reset the BIOS. This seems to have caught up with me again.

When I try to open VMWare for a 64-bit system it tells me that VT is disabled and that I can't use 64-bit support. This is the case with several of the systems that I have.
I have checked my settings in the BIOS and Virtualisation and VT-d are both enabled. I've also reset the BIOS back to defaults (where VT-d is disabled by default) but without success. I then went back and enabled VT-d with the same problem; I still can't use 64-bit systems.
The same thing happens with Virtual PC - when I try to open a 64-bit system it says that I have an x86 system and can't run the virtual machine.
My Windows installation is still 64-bit, as you would gather, but I'm not getting anywhere with the virtual machines.

Can anyone suggest anything else to try?

I've looked around a lot and this is the only issue I'm coming across - there are no errors, no faulty applications, nothing else that I can find wrong with my PC.
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Old Nov 29, 2011, 10:32 PM   #2
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Re: Virtualisation

Do you have the option to enable Secure Virtual Machine in your BIOS? This option is necessary if you want to create a 64-bit VM, but it might be AMD specific, so I can't say if it is relevant to you and what would be the Intel equivalent if there is one.
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Old Nov 29, 2011, 10:48 PM Threadstarter Thread Starter   #3
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Re: Virtualisation

VMWare mentions something about Trusted Execution but I can't find anything of the sort in the BIOS.
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Old Nov 29, 2011, 11:44 PM   #4
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Re: Virtualisation

From what I was able to find (this), make sure that the following things are enabled:

Intel Virtualization Technology
No-Excute Memory Protection
VT-d

As for TXT (Trusted Execution Technology), apparently, it's a chipset feature and I'm not sure if P67 has it or whether it's necessary. Also, the article I linked to contains a link to a tool that checks if the system is ready to host 64-bit VMs.
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Old Nov 30, 2011, 07:58 AM Threadstarter Thread Starter   #5
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Re: Virtualisation

Well the virtualisation is enabled and VT-d is enabled but I don't see any settings referring to memory protection.
As for the tool, it says that my system does not have hardware-assisted virtualisation.

For the record, my chipset is X58, not P67.
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Old Nov 30, 2011, 11:01 AM   #6
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Re: Virtualisation

My bad, I should have known by the CPU designation, I wanted to look at the board manual and the first result by both Bing and Google is the link to P67 Extreme6 for some reason.

Hopefully I got it right this time and this is the manual for your motherboard. On page 62, it shows the Advanced section of the BIOS and the second item below Intel (R) Virtualization Tech is the No-Excute Memory Protection option. It does say that the No-Excute Memory Protection option will be hidden if the CPU does not support it, but that should not be the case.
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Old Nov 30, 2011, 12:25 PM Threadstarter Thread Starter   #7
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Re: Virtualisation

Yeah, I actually found it not long after making that post; I must've ignored it whilst looking for the phrase "trusted" with "memory". That setting is enabled by default. I disabled it just for a test and, believe it or not, it still doesn't work.
I've e-mailed ASRock support as well for sanity's sake. Being a large company, I'd expect that it may take a few days for them to respond.

I may try a bit of trial and error this evening to mix & match settings now that I know about the "no-execute memory protection" setting.
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Old Nov 30, 2011, 04:30 PM   #8
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Re: Virtualisation

Give this thing a try: Processor Check for 64-Bit Compatibility
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Old Dec 7, 2011, 01:41 PM Threadstarter Thread Starter   #9
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Re: Virtualisation

Quote:
Originally Posted by Sihastru View Post
See post #5.

I'm still awaiting a response from ASRock. Has anyone got any other ideas on what I can try?
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Old Dec 7, 2011, 02:47 PM   #10
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Re: Virtualisation

You could try this utility. It's a bit more hassle as it requires you to burn it to a CD and boot from it, but it's sometimes capable of giving useful info on why you don't have 64-bit guest support at the moment.

Also, would you consider migrating to VMLite? I'm running a Windows 7 x64 guest on it even though that utility Sihastru posted says that I wouldn't be able to do that on VMWare (although that might be due to the obsoleteness of that particular utility).
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Old Dec 7, 2011, 03:04 PM   #11
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Re: Virtualisation

You might never get a response from Asrock, incidentally.
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Old Dec 7, 2011, 04:28 PM   #12
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Re: Virtualisation

Ok, post #5 was indeed informative to my query. (I R facepalm)

I do have an idea.

VT-d is required for I/O MMU hardware level virtualisation (direct access of a virtual machine to some hardware components), and isn't really what you need to enable. VT-d is supported only by a few of the VMWare packages (VMWare calls it VMDirectPath and I think it's only available in ESXi/ESX). It does not give you 64bit guest support on 32/64bit host.

What you need is called VT-x. VT-x is what you need to enable support for 64bit guests. ASROCK sometimes call this "Vanderpool" or simply "Virtualisation Tech".

I hope this is enough to wash away some of my shame from #8.
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Old Dec 8, 2011, 07:51 AM Threadstarter Thread Starter   #13
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Re: Virtualisation

I tried looking for any term matching "Vanderpool" in the BIOS with no success.

However, when I tried out the bootable CD that IvanV suggested it showed that I passed almost every test. The ones that stuck out the most were at the bottom, showing that I could indeed run VMWare 64-bit. In light of this, is it possible that something isn't registering in Windows, despite having the necessary options enabled in the BIOS?
I really don't fancy reformatting but for lack of a better option...
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Old Dec 8, 2011, 08:15 AM   #14
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Re: Virtualisation

OK, I looked around the interwebs and your motherboard has VT-x simply named as "Intel(R) Virtualisation Tech". In the Advanced tab, the section is "Configure advanced CPU settings".

There is another option that you should play with, in the same section, it's called A20M. This setting refers to "Gate A20" and it influences the way memory is managed (it's old as sh*t, most BIOSes have it hidden and correctly set). It refers to the way the CPU will access the remapped memory space. This is the only setting I can think of that could influence the detection of 64bit compliant hardware properly.

I can't tell you exactly what is the correct setting for A20M you're looking for, but I can tell you that you might have problems concerning the detection of the full 24GB of RAM that I see you have installed. ASROCK (and some ASUS motherboards) are using this setting as a workaround exactly for this setup.

Don't worry, it's not permanent, if you get in trouble, just switch it back to what it was or some other setting. You'll just have to experiment a little.

If this fails, the next one on the list is the "No-Execute Memory Protection" option, or NX-bit how the world knows it, but this really shouldn't influence things, since it's a well known feature. You could give it a shot though.
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Old Dec 8, 2011, 10:29 AM Threadstarter Thread Starter   #15
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Re: Virtualisation

Thanks, Sihastru, I'll give it a go.
As I mentioned above, I've played around a bit with the Virtualisation setting, the VT-d setting and the "No-Execute Memory Protection" option to no avail but I'll add Gate A20 to the mix and see what comes out.

Still strange how it used to work but now doesn't. C'est la vie.
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Old Dec 8, 2011, 10:27 PM Threadstarter Thread Starter   #16
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Re: Virtualisation

Well I tried out the A20M, went from disabled to enabled (VT-d was disabled at the time) but still no joy. I then enabled VT-d and still it complains.
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Old Dec 9, 2011, 09:16 AM   #17
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Re: Virtualisation

You keep calling it VT-d, but your CPU desn't actually support it. You should start calling it VT-x to avoid confusion.

Having said that, there is no point to play around with A20M if Intel(R) Virtualisation Tech (VT-x) is set to Disabled. You need to keep VT-x enabled at all times.
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Old Dec 9, 2011, 03:50 PM Threadstarter Thread Starter   #18
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Re: Virtualisation

VT-d what what I meant; I'm referring to the named setting in the BIOS, not what it is.

These are the settings that I have used:
Virtualisation
VT-d
No-Execute Memory Protection
A20M

I have mixed & matched with each of those, enabling or disabling respectively.
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Old Dec 9, 2011, 11:00 PM   #19
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Re: Virtualisation

Yeah, the platfrom (X58 chipset) does indeed support VT-d, but I wonder what CPU you need to enable that. Maybe an LGA1366 Xeon.

Sorry for the confusion. Then the "Virtualisation" would be the VT-x, while VT-d is indeed VT-d. The BIOS screens I saw must've been an older version since they only had "Intel(R) Virtualisation Tech" listed, hence the confusion.
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Old Dec 10, 2011, 12:26 AM Threadstarter Thread Starter   #20
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Re: Virtualisation

I've now established for definite that it's not the BIOS settings at fault. I unplugged my harddrives, stuck in a spare, installed Windows 7 x64, installed VMWare and it worked fine. I then unplugged the spare, plugged my normal harddrives back in, tried out VMWare and, low and behold, 64-bit virtual systems don't work.

Looks like I'll be reformatting soon then X.X
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Old Dec 10, 2011, 12:40 AM   #21
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Re: Virtualisation

Too bad it turned out so much trouble, but at least you have a solution.
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Old Dec 11, 2011, 01:43 PM Threadstarter Thread Starter   #22
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System Specs

Re: Virtualisation

I've re-installed Windows now and all seems well. The system seems a lot more responsive too. Might have something to do with the fact that I had cloned my 40GB SSD to the 256GB...
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