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Old Aug 11, 2003, 08:07 PM   #1
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NT Authority/System Error

Every time my cousin starts up his computer he gets an NT Authority/System Error and it forces him to shutdown in 1 minute. Anyone know why it does this?
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Old Aug 11, 2003, 08:11 PM   #2
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Which OS is it? 2000? XP?
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Old Aug 11, 2003, 08:17 PM Threadstarter Thread Starter   #3
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windows xp, my friend just called and said she got it to
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Old Aug 11, 2003, 08:17 PM   #4
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Without knowing more about the OS and the problem, what you have told points to an error in a security policy. Did your cousin happen to play with any of the policy's?
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Old Aug 11, 2003, 08:19 PM   #5
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Most of the things I have found point that to be some sort of policy error..... still looking though....... You could try and log in as admin and see if that will work.
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Old Aug 11, 2003, 08:20 PM Threadstarter Thread Starter   #6
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heh, i doubt he even knows how, and my friend pretty much jsut knows how to start up her computer
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Athlon XP 1800+
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17 inch monitor
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Old Aug 11, 2003, 08:21 PM Threadstarter Thread Starter   #7
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on the error box he said it says "Windows must now restart becuase the Remote Procedure Call (RPC) service terminated unexpectedly."
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Old Aug 11, 2003, 08:27 PM   #8
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Hmmm... do you know if any software was installed or removed lately? and RPC can be associated with many different programs.
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Old Aug 11, 2003, 08:30 PM   #9
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Digging further there is a chance there could be a virus or something on his systems. Check this page out. Not sure if this is it with out seeing the system. http://www.computing.net/hardware/ww...rum/15396.html
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Old Aug 11, 2003, 08:31 PM Threadstarter Thread Starter   #10
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no, nothing was installed
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Athlon XP 1800+
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100 GB 7200 RPM udma/100
30 GB 7200 RPM udma/66
17 inch monitor
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Old Aug 11, 2003, 08:34 PM Threadstarter Thread Starter   #11
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i was thinking maybe its a virus to, anyone know where i can get a fix for them?
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Athlon XP 1800+
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100 GB 7200 RPM udma/100
30 GB 7200 RPM udma/66
17 inch monitor
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Old Aug 11, 2003, 08:35 PM   #12
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D/l this patch HERE

all shall be cured
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Old Aug 11, 2003, 08:37 PM Threadstarter Thread Starter   #13
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thanks, i'll put it on a disk for them
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Athlon XP 1800+
256 MB DDR
64 MB DDR AGP ATI Radeon AIW 7500
2.4x dvd+rw, 16x cd-r/rw, 52x read
100 GB 7200 RPM udma/100
30 GB 7200 RPM udma/66
17 inch monitor
Floppy
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Old Aug 11, 2003, 08:37 PM   #14
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Quote:
Originally posted by Davidgt
D/l this patch HERE

all shall be cured

Heheh Thanks.... I was just going to post that......
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Old Aug 13, 2003, 11:03 PM   #15
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System Specs

this person you are referring to has the worm spreading ....msblast....get the fix from symantec
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