Internet Explorer,Media player

Mangler94 · Aug 29, 2003, 05:06 AM

Confused about what I have lost or deleted, I can't get windows media player to run, and when I now go to windows update site all I get is a blank page, anybody with ideas?

Windows XP SP1
Epox 8rda+
Athlon XP 2600+

toddsmack2k · Aug 29, 2003, 09:30 AM

Have you done any major hardware upgrades lately? How about any software installs or uninstalls? If so were the errors start occurring before or after? Are you running any anti-virus and is it up to date? If none of the above apply then try going back using system restore. If That does not work then you may have to reinstall XP. As a file or files could be corrupt. Can you think of anything at all that you may have done or something that could have happened to cause this?

Mangler94 · Aug 29, 2003, 01:10 PM

I Have uninstalled Norton and installed mcafee anti virus. I am wondering if I am missing an active x control.

toddsmack2k · Aug 29, 2003, 01:25 PM

So you did not have these problems until you installed Mcafee, right?

Mangler94 · Aug 29, 2003, 01:57 PM

It actually started when I tried to clean up all the junk Nortons leaves behind when you uninstall it

Chaos · Aug 29, 2003, 02:02 PM

Quote:

Originally posted by Mangler94
It actually started when I tried to clean up all the junk Nortons leaves behind when you uninstall it

When you say that are you talking about all the registry entries it leaves...if so they have a guide to walk you through the process on the Symantec website...it can be a major pain in the butt to say the least....did you export your registry prior to making changes??

PangingJr · Aug 29, 2003, 05:42 PM

if its WMP 9, try to re-install it.. you can do that by using its installer or by double-click a file named "setup_wm" located in ...\Program Files\Windows Media Player, if it's not there, locate the file on your HDD.

PangingJr · Aug 29, 2003, 05:52 PM

Quote:

Originally posted by Chaos
When you say that are you talking about all the registry entries it leaves...if so they have a guide to walk you through the process on the Symantec website...it can be a major pain in the butt to say the least....did you export your registry prior to making changes??

norton's manaully uninstall guide only tell afew really, norton leaves alot more! i'd make a backup the whole registry before instaling any "Norton"!

always backup/export registry key, entry or value before modifying/adding or deleting any of its.. or just backup the whole thing regularly... a good utility called "ERUNT" can do it nicely. (The Emergency Recovery Utility NT - Registry Backup and Restore for Windows NT/2000/XP - Freeware)

Mangler94 · Aug 29, 2003, 07:49 PM

Yes it was the reg entries, and no I didn't do a backup, doh!
No it is not wm9

PangingJr · Aug 29, 2003, 08:26 PM

there're two ways you can do to minimize or to end this problem.
1) do a repair install -- all your settings remained the same except hotfix/updates
2) fresh install.
could try to give you steps of how to re-install WMP 8, you need XP CD,
but it might ends up with ..no chance for backing up needed files...

Mangler94 · Aug 30, 2003, 12:57 AM

Thanks panging, how do I do a repair install?

Thanks,Mangler94

WildChild · Aug 30, 2003, 03:05 AM

Run the install from cd....when asked what to do at the last prompt b4 clean installing itll give you an option to do a repair....Good Luck

Aug 29, 2003, 05:06 AM	#1
Mangler94 DriverHeaven Newbie Join Date: May 2003 Posts: 12 Rep Power: 0	Internet Explorer,Media player Confused about what I have lost or deleted, I can't get windows media player to run, and when I now go to windows update site all I get is a blank page, anybody with ideas? Windows XP SP1 Epox 8rda+ Athlon XP 2600+

Aug 29, 2003, 09:30 AM	#2
toddsmack2k It Never..... Join Date: Nov 2002 Location: Kentucky Posts: 3,173 Rep Power: 0	Have you done any major hardware upgrades lately? How about any software installs or uninstalls? If so were the errors start occurring before or after? Are you running any anti-virus and is it up to date? If none of the above apply then try going back using system restore. If That does not work then you may have to reinstall XP. As a file or files could be corrupt. Can you think of anything at all that you may have done or something that could have happened to cause this? __________________ [color=blue]*Bleeding From the Inside Pouring Out, The* *DriverHeaven* Spiral, We Shall Never Let Go Of.[/color]

Aug 29, 2003, 01:25 PM	#4
toddsmack2k It Never..... Join Date: Nov 2002 Location: Kentucky Posts: 3,173 Rep Power: 0	So you did not have these problems until you installed Mcafee, right? __________________ [color=blue]*Bleeding From the Inside Pouring Out, The* *DriverHeaven* Spiral, We Shall Never Let Go Of.[/color]

Aug 30, 2003, 03:05 AM	#12
WildChild I'm Still Watching Join Date: Dec 2002 Location: New Jersey,U.S.A. Posts: 1,068 Rep Power: 0 System Specs	Run the install from cd....when asked what to do at the last prompt b4 clean installing itll give you an option to do a repair....Good Luck __________________ Knowledge is SCARY,Stupidity is REALLY frightening

Aug 29, 2003, 01:10 PM	Thread Starter #3
Mangler94 DriverHeaven Newbie Join Date: May 2003 Posts: 12 Rep Power: 0	I Have uninstalled Norton and installed mcafee anti virus. I am wondering if I am missing an active x control.

Aug 29, 2003, 01:57 PM	Thread Starter #5
Mangler94 DriverHeaven Newbie Join Date: May 2003 Posts: 12 Rep Power: 0	It actually started when I tried to clean up all the junk Nortons leaves behind when you uninstall it

Aug 29, 2003, 05:42 PM	#7
PangingJr Member Join Date: Mar 2003 Posts: 5,989 Rep Power: 71	if its WMP 9, try to re-install it.. you can do that by using its installer or by double-click a file named "setup_wm" located in ...\Program Files\Windows Media Player, if it's not there, locate the file on your HDD.

Aug 29, 2003, 07:49 PM	Thread Starter #9
Mangler94 DriverHeaven Newbie Join Date: May 2003 Posts: 12 Rep Power: 0	Yes it was the reg entries, and no I didn't do a backup, doh! No it is not wm9

Aug 29, 2003, 08:26 PM	#10
PangingJr Member Join Date: Mar 2003 Posts: 5,989 Rep Power: 71	there're two ways you can do to minimize or to end this problem. 1) do a repair install -- all your settings remained the same except hotfix/updates 2) fresh install. could try to give you steps of how to re-install WMP 8, you need XP CD, but it might ends up with ..no chance for backing up needed files...

Aug 30, 2003, 12:57 AM	Thread Starter #11
Mangler94 DriverHeaven Newbie Join Date: May 2003 Posts: 12 Rep Power: 0	Thanks panging, how do I do a repair install? Thanks,Mangler94