Monitor goes black!!

Wildman95gs-t · Apr 25, 2004, 04:32 PM

My wife has a computer at her dental office that is giving them fits and the company that looks after their systems are a bunch of idiots they have replaced the Monitor and P/S trying to fix the problem and it keeps occuring and wont take the new replaced parts back. The computer is used for office work and is also the server for the other computers in the office. The computer will work fine for a few days and then the monitor will go black, she has to cold boot to start up again. Anyone have any idea what it could be ?

Necrosis · Apr 25, 2004, 04:35 PM

Wow that could be about anything. Is Hybernation turned on?

Wildman95gs-t · Apr 25, 2004, 05:26 PM

No it is not turned on, i asked my wife and that is one of the first things they checked for

PangingJr · Apr 25, 2004, 05:58 PM

have you tried connecting the monitor to another pc to see if the monitor is going out?

and what is the size of the monitor? check the screen resolution and screen refresh rate.
check the system bios and to enable all Power management events..
also try setting the power schemes to "Always On"

Logla · Apr 25, 2004, 06:26 PM

when the monitor goes black, is it an instant black as if its turned off or does the screen gradually get darker and darker over a small period of time ending in there being no picture.

Does it actually put itself into standby or does it just stay powered up with no picture?

Wildman95gs-t · Apr 28, 2004, 02:48 AM

The monitor was replaced with a new one and the new one does the same. The monitor size is 17"CRT. Not sure on the refresh rate and resolution settings, will check on that. When it does go black, it goes instantly black with only a small dash in the upper left corner. It doesn't blink. The monitor power indicator light goes from green to yellow.

Vampyromaniac · Apr 28, 2004, 04:55 AM

very weird... have you installed the monitor INF file?

Logla · Apr 28, 2004, 06:33 PM

Has there been any new equipment installed in the office recently. Things like water coolers or air con, any new kind of dental equipment?

Wildman95gs-t · Apr 29, 2004, 01:06 AM

No new equipment has been added to the office. The computer shop that services their systems came back out the other day and put the old p/s and took back the new one. They also replaced the video card and all seems to be working ok so far

**dj_stick** · May 1, 2004, 04:06 AM

you mean like the dash that normally flashes as a computer is booting upâ€¦ it may be a windows corruptionâ€¦

Apr 25, 2004, 04:32 PM	#1
Wildman95gs-t DriverHeaven Lover Join Date: Oct 2003 Location: Dothan, Alabama USA Posts: 224 Rep Power: 0	Monitor goes black!! My wife has a computer at her dental office that is giving them fits and the company that looks after their systems are a bunch of idiots they have replaced the Monitor and P/S trying to fix the problem and it keeps occuring and wont take the new replaced parts back. The computer is used for office work and is also the server for the other computers in the office. The computer will work fine for a few days and then the monitor will go black, she has to cold boot to start up again. Anyone have any idea what it could be ? __________________ AMD Athlon XP3000+ Biostar nForce2 M7NCG 400 Windows XP Home Edition SP3 Albatron 6800GT 256mb 2x1gb G.Skill NS 400DDR in DC Creative X-Fi Xtreme Gamer WD 100Gb 7200 HD Samsung 16x/48x DVD Drive Samsung 40x/12x/40x CDRW Drive ENlight 420 Watt PSU

Apr 25, 2004, 05:26 PM	Thread Starter #3
Wildman95gs-t DriverHeaven Lover Join Date: Oct 2003 Location: Dothan, Alabama USA Posts: 224 Rep Power: 0	No it is not turned on, i asked my wife and that is one of the first things they checked for __________________ AMD Athlon XP3000+ Biostar nForce2 M7NCG 400 Windows XP Home Edition SP3 Albatron 6800GT 256mb 2x1gb G.Skill NS 400DDR in DC Creative X-Fi Xtreme Gamer WD 100Gb 7200 HD Samsung 16x/48x DVD Drive Samsung 40x/12x/40x CDRW Drive ENlight 420 Watt PSU

Apr 28, 2004, 02:48 AM	Thread Starter #6
Wildman95gs-t DriverHeaven Lover Join Date: Oct 2003 Location: Dothan, Alabama USA Posts: 224 Rep Power: 0	The monitor was replaced with a new one and the new one does the same. The monitor size is 17"CRT. Not sure on the refresh rate and resolution settings, will check on that. When it does go black, it goes instantly black with only a small dash in the upper left corner. It doesn't blink. The monitor power indicator light goes from green to yellow. __________________ AMD Athlon XP3000+ Biostar nForce2 M7NCG 400 Windows XP Home Edition SP3 Albatron 6800GT 256mb 2x1gb G.Skill NS 400DDR in DC Creative X-Fi Xtreme Gamer WD 100Gb 7200 HD Samsung 16x/48x DVD Drive Samsung 40x/12x/40x CDRW Drive ENlight 420 Watt PSU

Apr 28, 2004, 04:55 AM	#7
Vampyromaniac confutatis maledictis Join Date: May 2002 Location: somewhere dark Posts: 5,974 Rep Power: 77 System Specs	very weird... have you installed the monitor INF file? __________________ *Digitalis 3.3* Athlon 64 3000 // ASUS K8V SE Deluxe // 1024MB PC3200 (2-2-2-10 1T) ATI All-In-Wonder 9700 Pro // 20" Dell 2005FPW (DVI) M-Audio Revo 7.1 + Philips Acoustic Edge // Klipsch ProMedia 2.1 320/16 Western Digital WD3200KS + 120/8 Seagate 7200.7 NEC ND-3550A 16x DVD±RW + Lite-On 52x24x CD-RW Antec Sonata case // 480W Antec TruePower personal bests \|\| Aq'3: 46796 \| 3D'01: 20461 \| 3D'03: 6336 \| 3D'05: 2677 \| PC'04: 4605 \| PC'02: 7691,9092,1250

Apr 29, 2004, 01:06 AM	Thread Starter #9
Wildman95gs-t DriverHeaven Lover Join Date: Oct 2003 Location: Dothan, Alabama USA Posts: 224 Rep Power: 0	No new equipment has been added to the office. The computer shop that services their systems came back out the other day and put the old p/s and took back the new one. They also replaced the video card and all seems to be working ok so far __________________ AMD Athlon XP3000+ Biostar nForce2 M7NCG 400 Windows XP Home Edition SP3 Albatron 6800GT 256mb 2x1gb G.Skill NS 400DDR in DC Creative X-Fi Xtreme Gamer WD 100Gb 7200 HD Samsung 16x/48x DVD Drive Samsung 40x/12x/40x CDRW Drive ENlight 420 Watt PSU

Apr 25, 2004, 04:35 PM	#2
Necrosis HardwareHeaven Extreme Member Join Date: May 2002 Location: Ohio Posts: 8,838 Rep Power: 131 System Specs	Wow that could be about anything. Is Hybernation turned on?

Apr 25, 2004, 05:58 PM	#4
PangingJr Member Join Date: Mar 2003 Posts: 5,989 Rep Power: 71	have you tried connecting the monitor to another pc to see if the monitor is going out? and what is the size of the monitor? check the screen resolution and screen refresh rate. check the system bios and to enable all Power management events.. also try setting the power schemes to "Always On"

Apr 25, 2004, 06:26 PM	#5
Logla HardwareHeaven Extreme Member Join Date: May 2003 Posts: 3,311 Rep Power: 0	when the monitor goes black, is it an instant black as if its turned off or does the screen gradually get darker and darker over a small period of time ending in there being no picture. Does it actually put itself into standby or does it just stay powered up with no picture?

Apr 28, 2004, 06:33 PM	#8
Logla HardwareHeaven Extreme Member Join Date: May 2003 Posts: 3,311 Rep Power: 0	Has there been any new equipment installed in the office recently. Things like water coolers or air con, any new kind of dental equipment?