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Jul 27, 2004, 05:25 AM
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Obvious Closet Brony Pony
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NEED Serious Internet/Networking GURU's ASAP!
Here's the deal, Apparently there is a major problem... what's the problem?
Well, To starty, My IP used to be (look at sig below for ip address)... but it isn't... Here's what i know... Plugging my cable modem directly into the computer doesn't work... Router and everything is fine... Used multiple machines with same results.. Called tech support and was on with them for a good part of an half to an hour with them.. What they know, well, there lost.. and although the guy i was talking to was real helpful and seemed pretty thorough, he was just as confused... I tried chaning the IP address (mac address) through the router AND my machine.. (although not possible to change on a NIC) You name it, we tried it... however, one thing did happen... changing the mac address on the router would result in it just constantly trying to get a connection with a failure every time... "0.0.0.0" for all the gateway and whatever else.. nothing.. Additionals This is what a trace route looks like for the begining: 1: 192.168.0.1 (obviously my Routers Gateway) 2: 10.163.128.1 (Should be the ip i have in my signature! but it's located in CA?!?! wtf, i'm not even going through my own ISP?) AND my ping on this is massive 3: Etc. the rest looks normal When i connect directly to the modem itself.. it shows the first hop as what the above is for the 2nd.... what does my router say my ip is? what i have below.... which confuses me more.. Replace the router with something else.... same results... nothing is loaded on my machine.. or any other.. that would be forcing it that directly... how can this be happening.. it's just not possible.. IT HAS to go to my ISP to get anywere else.. it just can't go from my home to freaking CA somewhere.. (i know the exact address...) And isn't a 10.xxx.xxx.xxx IP address PRIVATE personal... whatever ip address that i shouldn't even be using?   
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Jul 27, 2004, 09:26 AM
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#2
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Obvious Closet Brony Pony
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*cries*
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Jul 27, 2004, 02:23 PM
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Get off my lawn!
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 Ok this sounds strange, and you'r right the 10.x.x.x is for private IP's.... now i would believe something is fucked up at your ISP and the guy you talked with didn't knew anything about it or didn't want to admit there is something wrong.What external IP did you get, because it cant be 10.163.128.1, try looking it up at http://www.myip.dk/ The 10.163.128.1 ip adresse seems to me that you are beeing routed through a local router at your ISP or something like that. Have you tried resetting your cable-modem or unplugging the power for some hours and try to call your ISP again, because this sounds strange, and they should know whats going on.
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Jul 27, 2004, 06:07 PM
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Thread Starter
#4
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Obvious Closet Brony Pony
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Like i said, my extrernal IP according to everything is either 24.78.234.68 or 24.66.xxx.xxx variant... (some sites see the first... some see the later).... i've done the uplugging and everything... and according to WHOISIP... that 10xxx ip is located in California.... The guy on the phone was excellent... and you could easily tell that after a good 20 minutes, that you could hear other people around him... so he wasn't alone in trying to figure this out...
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Jul 27, 2004, 06:27 PM
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#5 |
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Live from the Dungeon
Join Date: May 2003
Location: Between the SubWoofers
Posts: 1,395
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without phsysically looking it sounds like someone has NAT messed up possible at your ISP. Are you running DHCP at home or static(Internally)?
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Jul 27, 2004, 06:31 PM
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#6 |
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Get off my lawn!
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Well then the 10.x.x.x adress has to be a router used by your ISP, what hostname does it say on the 10.x.x.x adress when you do a tracert?
myabe you could paste the the entire tracertlog to f.eks. driverheaven.net here
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Jul 27, 2004, 06:34 PM
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Thread Starter
#7
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Obvious Closet Brony Pony
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Quote:
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Jul 27, 2004, 06:38 PM
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#8
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Obvious Closet Brony Pony
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All i know is the fact that IP's aren't exactly handed out... or taken away.. I had phoned and asked how i could change my ip one time, The told me they couldn't do it... They said i would HAVE to change my MAC address on my computer and said that wasn't possible.. i told them i had a router.. and they told me to change the mac address on it then. Had no issues there. I just know where the 10xxx ip address is... it should be my external address.. and it ain't.. and it's preventing me from doing ANYTHING other then use msn or browse the net
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Jul 27, 2004, 08:21 PM
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#9 |
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Delete Me
Join Date: Mar 2004
Posts: 14,648
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sounds like your ISP is incompetant...lol
they should easily be able to change your IP, as my IP changes fairly regularly....stupid dynamic IP service one thing you could try, ask them to disconnect your service for 30 misn and turn it back on....that may do the trick...as that woudl essentially be a hard reset all the way back at the main server |
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Jul 28, 2004, 12:27 AM
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Flash Banner Hater
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http://homepage.ntlworld.com/robin.d...ps/ipaddr.html
Looks just like my NTL cable - I have a 10.x address as my first OUTGOING hop - it's the private/customer facing address of the UBR http://homepage.ntlworld.com/robin.d...s.html#cmworks Don't you just love that ASCII art? Actually, it's a good representation of how some of the interfaces have two address, and why you see unexpected addresses. The DHCP server often tends to be a private address as well, and it's normal not to be able to ping the private address of the UBR. Also, cable IP addresses are dynamic, but tend to be very sticky - if you change your MAC address (which will force DHCP to give you a new IP address, you will have to register the new MAC address - that may mean rebooting the cable modem, or it may require a visit to a special signup URL as well. Last edited by Matth; Jul 28, 2004 at 12:32 AM. |
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Jul 28, 2004, 01:30 AM
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Thread Starter
#11
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Obvious Closet Brony Pony
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Still doesn't explain why my calbe is extremely slow now compared to the first 3 days i had it (which there was no problem).... and still doesn't explain why i can't play games online anymore.....
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Jul 28, 2004, 03:28 AM
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Thread Starter
#12
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Obvious Closet Brony Pony
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ok... now if anyone who sees this can please do this simple thing...
Go to http://www.pcpitstop.com/internet/default.asp You may have to install an active X controll.... don't worry .. this site is VERY reliable.. and excellent Click TRACE ROUTE now it'll bring up a page were you can type in either a web address such as the given "pcpitstop.com" or ip PLEASE.... type in 10.163.128.1 and hit TRACE NOW please copy the information that is provided (excluding at least the 1st 2 or 3 hops to prevent giving out your ip address) and post the results here.. please... I'm going to send this thread address to shaw themselves and let them see the results... as far as they are concerned.. 10.163.128.1 doesn't excist anywere else other than in california... And they have stated many times (just was on with them for almost an hour and a half again)... that in no way, do they provide private ip addres or any ip address that starts with 10 or end in 1.. all address reguardless of part used (router you name it)... should start with 24 guaranteed.... and they also stated that if it is hooked up to a router, the routers mac address will specify the address. if hooked straight to a computer.... the computer would specify the address and it would be there as long as i had the pc or Network card as THEY can't change them.... they are dynamic and static.... they are provided.. but as long as the specific mac address is used... that ip address will NEVER change.
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Jul 28, 2004, 03:39 AM
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#13 |
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Shoots first ask's questions later
Join Date: Jan 2003
Location: Austin,TX
Posts: 330
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Hop
# Avg ms Loss % Graph Address 1 17 2 18 151.164.20.130 (dist1-vlan50.austtx.sbcglobal.net) 3 * 100 0.0.0.0 4 * 100 0.0.0.0 5 * 100 0.0.0.0 6 * 100 Unable to reach 10.163.128.1 ()
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Dell Inspiron 700m 2 ghz Intel Mobile 2mb L2 cache 12.1 Ultrabrite 1.25 gig ram 80gig hdd 8x DVD-RW 4.5lbs 1.5" thick 5 hours battery DFI NF4 Ultra - D AMD Winchester 64 3200+ @4125+ 2.62ghz sold Swiftech H20-120-BB REV. 3 LIQUID COOLING KIT 2x512 OCZ EL DDR PC-3200 Dual Channel sold Platinum Rev 2 OCZ POWERSTREAM 520W sold ATI X700 PRO SEAGATE 160GIG SATA Windows XP PRO SP2 / PearPC - Apple OS X 10.2 Unknown "The problem with America is stupidity. I'm not saying there should be a capital punishment for stupidity, but why don't we just take the safety labels off of everything and let the problem solve itself." |
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Jul 28, 2004, 03:42 AM
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Thread Starter
#14
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Obvious Closet Brony Pony
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Quote:
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Jul 28, 2004, 03:53 AM
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#15 |
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DriverHeaven Extreme Member
Join Date: Jan 2003
Location: Ohio
Posts: 1,588
Rep Power: 64 |
1 0 100 192.168.0.1
2 7 10.49.128.1 3 * 100 0.0.0.0 4 * 100 0.0.0.0 5 * 100 0.0.0.0 6 * 100 Unable to reach 10.163.128.1 ()
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[COLOR=Blue]“Alright boys, let’s start her up and see why she doesn’t work.” - John Fritz
"I aim to misbehave" Malcolm Reynolds ATI Catalyst Beta Tester[/COLOR] |
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Jul 28, 2004, 03:57 AM
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Thread Starter
#16
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Obvious Closet Brony Pony
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ok..guys... give me a second
ok.. now try again!
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Jul 28, 2004, 04:02 AM
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#17 |
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DriverHeaven Extreme Member
Join Date: Jan 2003
Location: Ohio
Posts: 1,588
Rep Power: 64 |
Final results obtained from whois.arin.net.
Results: OrgName: Internet Assigned Numbers Authority OrgID: IANA Address: 4676 Admiralty Way, Suite 330 City: Marina del Rey StateProv: CA PostalCode: 90292-6695 Country: US NetRange: 10.0.0.0 - 10.255.255.255 CIDR: 10.0.0.0/8 NetName: RESERVED-10 NetHandle: NET-10-0-0-0-1 Parent: NetType: IANA Special Use NameServer: BLACKHOLE-1.IANA.ORG NameServer: BLACKHOLE-2.IANA.ORG Comment: This block is reserved for special purposes. Comment: Please see RFC 1918 for additional information. Comment: RegDate: Updated: 2002-09-12 OrgAbuseHandle: IANA-IP-ARIN OrgAbuseName: Internet Corporation for Assigned Names and Number OrgAbusePhone: +1-310-301-5820 OrgAbuseEmail: abuse@iana.org OrgTechHandle: IANA-IP-ARIN OrgTechName: Internet Corporation for Assigned Names and Number OrgTechPhone: +1-310-301-5820 OrgTechEmail: abuse@iana.org # ARIN WHOIS database, last updated 2004-07-26 19:10 # Enter ? for additional hints on searching ARIN's WHOIS database. BTW the whole 10.x block is reserved fro private adresses. I was wondering the same thing when I would connect to my old ISP the first hop was always a 10.x number. Like matth said it's the private customer address of the UBR. I found this Latency in DOCSIS cable modem systems Apart from normal internet latencies, there are additional latencies caused by the DOCSIS cable modem system. The ping times one gets on tests from a PC to the UBR, for instance, far exceed the times one can normally account for with the short length and high speed of the cable network. The main reasons for additional latency between the cable modem and the UBR are: allocation of upstream transmission slots to cable modems; Forward Error Correction (FEC) interleaving; operation of the rate caps. Upstream slots: Unlike an ethernet card, a cable modem is not allowed to transmit on demand. A single upstream channel frequency has to be shared by hundreds of cable modems that cannot hear each other's transmissions. If more than one cable modem transmitted at once, the UBR would not be able to understand either of them. So all cable modems must remain silent until they are allocated a time slot (measured with a precision of microseconds) by the UBR. The time-slot allocations are broadcast by the UBR on the downstream as MAP packets, so called because they map time slots to individual cable modems. So a typical sequence might be: PC transmits a packet to the cable modem. The cable modem stores the packet, and waits for an opportunity to transmit a bandwidth request to the UBR. The UBR receives the bandwidth request, and schedules an upstream time-slot in the near future. This is added to a list of such scheduled slots for all other cable modems, and transmitted as a MAP packet at intervals on the downstream channel. The cable modem monitors all MAP packets on the downstream. When it sees a timeslot allocated to itself, it waits until that allocated time, and then transmits the waiting packet. I'm thinking Judas tell your ISP to go out the the node and reboot the sucker, especially if you can run a tracert, or ping to that address continuously say using ping (ip address) -n 100, if you're showing REALLY high pings and or time outs I'd say the router is having issues. I had that happen before with me, pings were through the roof etc. Good luck man.
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[COLOR=Blue]“Alright boys, let’s start her up and see why she doesn’t work.” - John Fritz
"I aim to misbehave" Malcolm Reynolds ATI Catalyst Beta Tester[/COLOR] |
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Jul 28, 2004, 04:03 AM
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#18 |
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DriverHeaven Extreme Member
Join Date: Jan 2003
Location: Ohio
Posts: 1,588
Rep Power: 64 |
1 0 100 Unable to reach 10.163.128.1 ()
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[COLOR=Blue]“Alright boys, let’s start her up and see why she doesn’t work.” - John Fritz
"I aim to misbehave" Malcolm Reynolds ATI Catalyst Beta Tester[/COLOR] |
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Jul 28, 2004, 04:31 AM
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#19 |
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DriverHeaven Extreme Member
Join Date: Jan 2003
Location: Ohio
Posts: 1,588
Rep Power: 64 |
Hey that sounds EXACTLY like the problem I had with my old ISP, tell them to get a crew out there to reboot the node, it's dropping packets. I'd bet my life on it.
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[COLOR=Blue]“Alright boys, let’s start her up and see why she doesn’t work.” - John Fritz
"I aim to misbehave" Malcolm Reynolds ATI Catalyst Beta Tester[/COLOR] |
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Jul 28, 2004, 04:37 AM
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#20 |
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Mr. Nobody
Join Date: Jul 2003
Location: OmniPresent Nightwatcher
Posts: 5,961
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I still cant ping you Judas, i think PoopyTheJ has a point, contact your isp again. Doesnt hurt to try.
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Jul 28, 2004, 05:12 AM
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#21 |
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Delete Me
Join Date: Mar 2004
Posts: 14,648
Rep Power: 0 |
Here's what neotrace Pro shows:
NetRange: 10.0.0.0 - 10.255.255.255 CIDR: 10.0.0.0/8 NetName: RESERVED-10 NetHandle: NET-10-0-0-0-1 Parent: NetType: IANA Special Use NameServer: BLACKHOLE-1.IANA.ORG NameServer: BLACKHOLE-2.IANA.ORG Comment: This block is reserved for special purposes. Comment: Please see RFC 1918 for additional information. Comment: RegDate: Updated: 2002-09-12 Here's the info on the last node it reached before that one: Name: bor01-so-4-1.ca-pasadena0.ne.earthlink.net IP Address: 209.165.110.66 Location: Pasadena (34.150N, 118.144W) Network: LS-CIDR1 OrgName: Lightspeed Net OrgID: LISO Address: 1800 19th St City: Bakersfield StateProv: CA PostalCode: 93301 Country: US NetRange: 209.165.0.0 - 209.165.127.255 CIDR: 209.165.0.0/17 NetName: LS-CIDR1 NetHandle: NET-209-165-0-0-1 Parent: NET-209-0-0-0-0 NetType: Direct Allocation NameServer: DNS1.EARTHLINK.NET NameServer: DNS2.EARTHLINK.NET NameServer: DNS3.EARTHLINK.NET Comment: ADDRESSES WITHIN THIS BLOCK ARE NON-PORTABLE RegDate: 1997-12-04 Updated: 2001-12-12 so it would appear it's an earthlink customer on line scontracted thorugh lighspeed net, perhaps??? hope that helps |
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Jul 28, 2004, 05:15 AM
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#22 |
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Delete Me
Join Date: Mar 2004
Posts: 14,648
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PS - here's what i get using the IP in your siggy
OrgName: Shaw Communications Inc. OrgID: SHAWC Address: Suite 800 Address: 630 - 3rd Ave. SW City: Calgary StateProv: AB PostalCode: T2P-4L4 Country: CA ReferralServer: rwhois://rs1so.cg.shawcable.net:4321 NetRange: 24.76.0.0 - 24.79.255.255 CIDR: 24.76.0.0/14 NetName: SHAW-COMM NetHandle: NET-24-76-0-0-1 Parent: NET-24-0-0-0-0 NetType: Direct Allocation NameServer: NS2SO.CG.SHAWCABLE.NET NameServer: NS1SO.CG.SHAWCABLE.NET Comment: ADDRESSES WITHIN THIS BLOCK ARE NON-PORTABLE RegDate: 2000-12-15 Updated: 2003-06-20 ARIN WHOIS database, last updated 2004-07-27 19:10 do you have shaw communications cable? |
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Jul 28, 2004, 05:26 AM
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#23 | |
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confutatis maledictis
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Accept it, and move on 
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Digitalis 3.3 Athlon 64 3000 // ASUS K8V SE Deluxe // 1024MB PC3200 (2-2-2-10 1T)
ATI All-In-Wonder 9700 Pro // 20" Dell 2005FPW (DVI) M-Audio Revo 7.1 + Philips Acoustic Edge // Klipsch ProMedia 2.1 320/16 Western Digital WD3200KS + 120/8 Seagate 7200.7 NEC ND-3550A 16x DVD±RW + Lite-On 52x24x CD-RW Antec Sonata case // 480W Antec TruePower personal bests || Aq'3: 46796 | 3D'01: 20461 | 3D'03: 6336 | 3D'05: 2677 | PC'04: 4605 | PC'02: 7691,9092,1250 |
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Jul 28, 2004, 08:01 AM
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Thread Starter
#24
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Obvious Closet Brony Pony
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well i knew most likely there would a be a dead end... however, i'd like to know if i could possibly pin point it directly... attack it from multiple locations in a way
.... i have to get this worked out... it's driving me nutz... i can't do a damn thing....
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Jul 28, 2004, 08:02 AM
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#25
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Obvious Closet Brony Pony
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... (who is data base locks onto the companies location... and not exactly the location of the server or what have you)...
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Jul 28, 2004, 10:22 AM
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#26 | |
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confutatis maledictis
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Digitalis 3.3 Athlon 64 3000 // ASUS K8V SE Deluxe // 1024MB PC3200 (2-2-2-10 1T)
ATI All-In-Wonder 9700 Pro // 20" Dell 2005FPW (DVI) M-Audio Revo 7.1 + Philips Acoustic Edge // Klipsch ProMedia 2.1 320/16 Western Digital WD3200KS + 120/8 Seagate 7200.7 NEC ND-3550A 16x DVD±RW + Lite-On 52x24x CD-RW Antec Sonata case // 480W Antec TruePower personal bests || Aq'3: 46796 | 3D'01: 20461 | 3D'03: 6336 | 3D'05: 2677 | PC'04: 4605 | PC'02: 7691,9092,1250 |
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Jul 28, 2004, 07:19 PM
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Thread Starter
#27
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Obvious Closet Brony Pony
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hmm... well whatever is happening.. i still have to get rid of it..... I also have to find me a new router, Looking at the 808HV (think that's the name)... it supports full 100 baseT full Duplex WAN...
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Jul 28, 2004, 08:06 PM
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#28 |
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DriverHeaven Extreme Member
Join Date: Jan 2003
Location: Ohio
Posts: 1,588
Rep Power: 64 |
Tell Shaw to Reset the node 30ms is huge and a probably having a lot of packet loss. the problem is there, not with you, and probably that particular switch, the very first one after your computer,that IP address I told you to ping last night bro.
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[COLOR=Blue]“Alright boys, let’s start her up and see why she doesn’t work.” - John Fritz
"I aim to misbehave" Malcolm Reynolds ATI Catalyst Beta Tester[/COLOR] |
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Jul 28, 2004, 08:24 PM
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Thread Starter
#29
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Obvious Closet Brony Pony
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yep... will do.... i'm gonna phone again tonight.... as for the ping... it most likely is related to the terrible quality of the cable coming into my house.. it's old and looks a little wore out..... when the guy shows up tomorrow morning... i'm going to raise some good amount of shit and get em to run some brand new RG-8 cabling .... even if i have to do whatever to get him to do it.. this is BS.... i'm paying a good amount of cash for nothing...
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