the problems don't stop..please help

gt123 · Aug 21, 2004, 03:24 AM

Yea so i just reinstalled Windows XP after my system got screwed up, installed all the drivers and everything, then i installed my sound card. Not physically, i just used the CD that came with my computer...its a SB Audigy 2. Right after i installed it, i'm pretty sure the computer restarted. sound worked perfect, so i start playing a game.

I just DLed the Sygate personal firewall 5.5, and it pops up asking me if i want to let stuff connect every once in awhile...so it did while i was in the game, and i had to exit out of it. I get back in, and all of a sudden some message comes up saying "No disk, please insert a disk in drive E:\". I close it and it comes strait back, like it never goes away, no matter how many times i hit cancel just keeps poppin back up in a half-a-millisecond. So i leave it there and scan for viruses and spyware with Norton and Adaware, nothing shows up. So, i restart...problem solved, except now i have no sound, at all.

No little startup jingle or anything. Like i said i installed all the drivers from the original disk, and after it restarted the first time (when it worked after startup) it said "completing installation of your audio card", so i know it was installed. What i don't get is how it can work for a little while then just quit like that.

I did the sound troubleshooter, followed all the steps, it gave like 10 possible causes and too me through all of them, nothin worked. Volume's turned up, it recognizes the card, its the default, drivers are good, "use this device" is selected, everything..

__________________________________________________ ___________

So basically my question is, what could have happened between the time that stupid message popped up and wouldn't go away and the time the computer started back up that could have screwed up my sound card??
__________________________________________________ ______________

i've looked around on google and no one i found has this exact problem, they always had some kind of error message or clue, it seems like my sound just stopped for no reason at all. Could this be something in the BIOS? i did adjust them once, i think before the sound went out, but im not sure if it was before or after i installed the card...or what i adjusted. I Think i just put HDD in front of CD-ROM in the startup sequence, but i could have accidentally changed something else while i was looking around.

I've got a Dell 4600, ATI 9800 pro 128, 2.6ghz, 512 dual RAM, i dont know what this has to do with anything but if it could help...my BIOS are version A07 Phoenix something or other....computer is pretty much new. Got it january 2004.

drakesteakn · Aug 21, 2004, 03:40 AM

is the firewall program asking for a disk? if so it might have a bad download or maybe a bad install.

gt123 · Aug 21, 2004, 04:14 AM

no its not the firewall, it was some kinda computer glitch. Im not really sure what it could be. It was titled "Windows"

Vampyromaniac · Aug 21, 2004, 06:08 PM

try uninstalling and re-installing the sound drivers
. . . and the firewall
. . . uninstall both, remove the sound card, use the computer for a couple sessions, then install again?

GutterPunk · Aug 21, 2004, 06:30 PM

also when installing did you disable your anti virus (on the apps u installed afteru installed it) as that can sometimes blockt hings from being installed causing lovely problems

gt123 · Aug 21, 2004, 07:07 PM

No, i don't think i did...that could be the problem. Somethin weird did happen though, i don't remember when exactly, but i did somethin then Norton just shut itself off, i think i adjusted the startmenu options, the same time that stupid message popped up. but that shouldn't have done anything till after the restart. Norton was screwd up untill i re-enabled a couple startup items. after restarting a few times. Now they're all on.

I'll try re-installing the firewall and soundcard...but i don't want to take the card out of my computer. What's the best sure-fire way to completely uninstall the sound card? I dont wanna end up installing stuff over itself again, i dont need any more problems.

GutterPunk · Aug 21, 2004, 07:11 PM

uninstall the sound card drivers then reinstall them

gt123 · Aug 21, 2004, 07:52 PM

how exactly do i turn off the antivirus? should i use taskmanager? and if so, what do i kill

GutterPunk · Aug 21, 2004, 07:55 PM

Well on the bottom right hand corner of you computer there is that yellow box w/ a white border i believe as id ont have norton on this system yet. Itll be your norton (right click it and choose Disable). That should do it, install and activate it again, scan if you would want to make sure no harm done. I always scan files I D/L to be sure, disable install enable then scan. Best of luck

gt123 · Aug 21, 2004, 08:16 PM

well, i have sound now, i did the repair install from the CD with NAV disabled, but im still skeptical that it will stay...this is what happened last time, it worked at first...i'll just wait and see. And there's a little red X on the speaker icon, but its not muted. ?

GutterPunk · Aug 21, 2004, 08:18 PM

hmmm a little red X... weird, when mine is muted it gives a Circle with a /. like a no smoking sign. In your Bios do you have integrated or onboard sound disabled so pci sound will work? I hope this suggestion helps

gt123 · Aug 21, 2004, 08:28 PM

yea integrated is disabled in BIOS.

GutterPunk · Aug 21, 2004, 08:29 PM

is your system as a whole working smoothly now?

gt123 · Aug 21, 2004, 08:42 PM

it looks like it...but i can't tell for sure untill i restart. I guess i'll give it a shot...sound works, so i guess i'll try and figure out what the little red X is later..

gt123 · Aug 21, 2004, 08:51 PM

Im thoroughly confused now. The restart definitely was the clencher, and now my sound doesn't work again. This time, i left the audigy 2 CD in the drive when i restarted, i got a message once i logged in saying "completing installation of your audio card" the windows startup tone came on, had some weird skip towards the end, then i heard my speakers make a noise like they were being turned on or off or something, that little "puff" you hear. Now no sound. Did a diagnostics check, everything passed, the little red X is gone now...i dont get it

gt123 · Aug 21, 2004, 08:53 PM

HAH! I GOT IT, i figured somethin out on my own!! I guess when it finishes installing it it checks the little "digital output only box" on the speaker settings. I unchecked it and i got sound now...whew, i was about to flip out there for a sec...

GutterPunk · Aug 22, 2004, 04:59 AM

lol such a simple thing u can over look lol.

drakesteakn · Aug 22, 2004, 05:06 AM

nice trouble shooting, find the small things are always the cause for problems. glad u got it fixed.

gt123 · Aug 23, 2004, 09:10 PM

yea, cept thats not usually the case with this computer...i always think its gonna be a simple answer, but it never is. Like the partition and radeon problems turned out to be a lot bigger than i thought. Thanks for your help

GutterPunk · Aug 23, 2004, 09:12 PM

your welcome im glad to be at your assistance

Aug 21, 2004, 03:24 AM	#1
gt123 DriverHeaven Junior Member Join Date: Feb 2004 Posts: 92 Rep Power: 0	the problems don't stop..please help - sound Yea so i just reinstalled Windows XP after my system got screwed up, installed all the drivers and everything, then i installed my sound card. Not physically, i just used the CD that came with my computer...its a SB Audigy 2. Right after i installed it, i'm pretty sure the computer restarted. sound worked perfect, so i start playing a game. I just DLed the Sygate personal firewall 5.5, and it pops up asking me if i want to let stuff connect every once in awhile...so it did while i was in the game, and i had to exit out of it. I get back in, and all of a sudden some message comes up saying "No disk, please insert a disk in drive E:\". I close it and it comes strait back, like it never goes away, no matter how many times i hit cancel just keeps poppin back up in a half-a-millisecond. So i leave it there and scan for viruses and spyware with Norton and Adaware, nothing shows up. So, i restart...problem solved, except now i have no sound, at all. No little startup jingle or anything. Like i said i installed all the drivers from the original disk, and after it restarted the first time (when it worked after startup) it said "completing installation of your audio card", so i know it was installed. What i don't get is how it can work for a little while then just quit like that. I did the sound troubleshooter, followed all the steps, it gave like 10 possible causes and too me through all of them, nothin worked. Volume's turned up, it recognizes the card, its the default, drivers are good, "use this device" is selected, everything.. __________________________________________________ ___________ So basically my question is, what could have happened between the time that stupid message popped up and wouldn't go away and the time the computer started back up that could have screwed up my sound card?? __________________________________________________ ______________ i've looked around on google and no one i found has this exact problem, they always had some kind of error message or clue, it seems like my sound just stopped for no reason at all. Could this be something in the BIOS? i did adjust them once, i think before the sound went out, but im not sure if it was before or after i installed the card...or what i adjusted. I Think i just put HDD in front of CD-ROM in the startup sequence, but i could have accidentally changed something else while i was looking around. I've got a Dell 4600, ATI 9800 pro 128, 2.6ghz, 512 dual RAM, i dont know what this has to do with anything but if it could help...my BIOS are version A07 Phoenix something or other....computer is pretty much new. Got it january 2004. Last edited by gt123; Aug 21, 2004 at 03:29 AM.

Aug 21, 2004, 03:40 AM	#2
drakesteakn boo!!!! Join Date: Aug 2003 Location: Ft. Meyers, FL Posts: 2,041 Rep Power: 0	is the firewall program asking for a disk? if so it might have a bad download or maybe a bad install. __________________

Aug 21, 2004, 06:08 PM	#4
Vampyromaniac confutatis maledictis Join Date: May 2002 Location: somewhere dark Posts: 5,974 Rep Power: 77 System Specs	try uninstalling and re-installing the sound drivers . . . and the firewall . . . uninstall both, remove the sound card, use the computer for a couple sessions, then install again? __________________ *Digitalis 3.3* Athlon 64 3000 // ASUS K8V SE Deluxe // 1024MB PC3200 (2-2-2-10 1T) ATI All-In-Wonder 9700 Pro // 20" Dell 2005FPW (DVI) M-Audio Revo 7.1 + Philips Acoustic Edge // Klipsch ProMedia 2.1 320/16 Western Digital WD3200KS + 120/8 Seagate 7200.7 NEC ND-3550A 16x DVD±RW + Lite-On 52x24x CD-RW Antec Sonata case // 480W Antec TruePower personal bests \|\| Aq'3: 46796 \| 3D'01: 20461 \| 3D'03: 6336 \| 3D'05: 2677 \| PC'04: 4605 \| PC'02: 7691,9092,1250

Aug 21, 2004, 06:30 PM	#5
GutterPunk I = Greatest Dood Join Date: Nov 2003 Location: Nebraska Posts: 5,949 Rep Power: 71	also when installing did you disable your anti virus (on the apps u installed afteru installed it) as that can sometimes blockt hings from being installed causing lovely problems __________________ Rock On \m/ Thank you Mousey for the Sig! --------------- Intel Core2Duo E6660 (3.4GHZ) ~ Tuniq Tower 120 ~ Enermax Galaxy 1000W ~ Corsair Dominator @ 1090MHZ 5-5-5-15 (OCZ XTC Modded Cooler)~ EVGA 8800GTX W/ HR-03 Plus 120MM ~ Asus DVD-RW LiteScribe ~ LG DVD-RW ~ Corsair Voyager 2GB ReadyBoost Drive ~ Vantec Nexus Fan Controller ~ ThermalTake Armor 25CM fan ~ Personal Finance Blog: Dent Your Debt

Aug 21, 2004, 07:11 PM	#7
GutterPunk I = Greatest Dood Join Date: Nov 2003 Location: Nebraska Posts: 5,949 Rep Power: 71	uninstall the sound card drivers then reinstall them __________________ Rock On \m/ Thank you Mousey for the Sig! --------------- Intel Core2Duo E6660 (3.4GHZ) ~ Tuniq Tower 120 ~ Enermax Galaxy 1000W ~ Corsair Dominator @ 1090MHZ 5-5-5-15 (OCZ XTC Modded Cooler)~ EVGA 8800GTX W/ HR-03 Plus 120MM ~ Asus DVD-RW LiteScribe ~ LG DVD-RW ~ Corsair Voyager 2GB ReadyBoost Drive ~ Vantec Nexus Fan Controller ~ ThermalTake Armor 25CM fan ~ Personal Finance Blog: Dent Your Debt

Aug 21, 2004, 04:14 AM	Thread Starter #3
gt123 DriverHeaven Junior Member Join Date: Feb 2004 Posts: 92 Rep Power: 0	no its not the firewall, it was some kinda computer glitch. Im not really sure what it could be. It was titled "Windows"

Aug 21, 2004, 07:07 PM	Thread Starter #6
gt123 DriverHeaven Junior Member Join Date: Feb 2004 Posts: 92 Rep Power: 0	No, i don't think i did...that could be the problem. Somethin weird did happen though, i don't remember when exactly, but i did somethin then Norton just shut itself off, i think i adjusted the startmenu options, the same time that stupid message popped up. but that shouldn't have done anything till after the restart. Norton was screwd up untill i re-enabled a couple startup items. after restarting a few times. Now they're all on. I'll try re-installing the firewall and soundcard...but i don't want to take the card out of my computer. What's the best sure-fire way to completely uninstall the sound card? I dont wanna end up installing stuff over itself again, i dont need any more problems.

Aug 21, 2004, 07:52 PM	Thread Starter #8
gt123 DriverHeaven Junior Member Join Date: Feb 2004 Posts: 92 Rep Power: 0	how exactly do i turn off the antivirus? should i use taskmanager? and if so, what do i kill

Aug 21, 2004, 07:55 PM	#9
GutterPunk I = Greatest Dood Join Date: Nov 2003 Location: Nebraska Posts: 5,949 Rep Power: 71	Well on the bottom right hand corner of you computer there is that yellow box w/ a white border i believe as id ont have norton on this system yet. Itll be your norton (right click it and choose Disable). That should do it, install and activate it again, scan if you would want to make sure no harm done. I always scan files I D/L to be sure, disable install enable then scan. Best of luck __________________ Rock On \m/ Thank you Mousey for the Sig! --------------- Intel Core2Duo E6660 (3.4GHZ) ~ Tuniq Tower 120 ~ Enermax Galaxy 1000W ~ Corsair Dominator @ 1090MHZ 5-5-5-15 (OCZ XTC Modded Cooler)~ EVGA 8800GTX W/ HR-03 Plus 120MM ~ Asus DVD-RW LiteScribe ~ LG DVD-RW ~ Corsair Voyager 2GB ReadyBoost Drive ~ Vantec Nexus Fan Controller ~ ThermalTake Armor 25CM fan ~ Personal Finance Blog: Dent Your Debt

Aug 21, 2004, 08:16 PM	Thread Starter #10
gt123 DriverHeaven Junior Member Join Date: Feb 2004 Posts: 92 Rep Power: 0	well, i have sound now, i did the repair install from the CD with NAV disabled, but im still skeptical that it will stay...this is what happened last time, it worked at first...i'll just wait and see. And there's a little red X on the speaker icon, but its not muted. ?

Aug 21, 2004, 08:18 PM	#11
GutterPunk I = Greatest Dood Join Date: Nov 2003 Location: Nebraska Posts: 5,949 Rep Power: 71	hmmm a little red X... weird, when mine is muted it gives a Circle with a /. like a no smoking sign. In your Bios do you have integrated or onboard sound disabled so pci sound will work? I hope this suggestion helps __________________ Rock On \m/ Thank you Mousey for the Sig! --------------- Intel Core2Duo E6660 (3.4GHZ) ~ Tuniq Tower 120 ~ Enermax Galaxy 1000W ~ Corsair Dominator @ 1090MHZ 5-5-5-15 (OCZ XTC Modded Cooler)~ EVGA 8800GTX W/ HR-03 Plus 120MM ~ Asus DVD-RW LiteScribe ~ LG DVD-RW ~ Corsair Voyager 2GB ReadyBoost Drive ~ Vantec Nexus Fan Controller ~ ThermalTake Armor 25CM fan ~ Personal Finance Blog: Dent Your Debt

Aug 21, 2004, 08:28 PM	Thread Starter #12
gt123 DriverHeaven Junior Member Join Date: Feb 2004 Posts: 92 Rep Power: 0	yea integrated is disabled in BIOS.

Aug 21, 2004, 08:29 PM	#13
GutterPunk I = Greatest Dood Join Date: Nov 2003 Location: Nebraska Posts: 5,949 Rep Power: 71	is your system as a whole working smoothly now? __________________ Rock On \m/ Thank you Mousey for the Sig! --------------- Intel Core2Duo E6660 (3.4GHZ) ~ Tuniq Tower 120 ~ Enermax Galaxy 1000W ~ Corsair Dominator @ 1090MHZ 5-5-5-15 (OCZ XTC Modded Cooler)~ EVGA 8800GTX W/ HR-03 Plus 120MM ~ Asus DVD-RW LiteScribe ~ LG DVD-RW ~ Corsair Voyager 2GB ReadyBoost Drive ~ Vantec Nexus Fan Controller ~ ThermalTake Armor 25CM fan ~ Personal Finance Blog: Dent Your Debt

Aug 21, 2004, 08:42 PM	Thread Starter #14
gt123 DriverHeaven Junior Member Join Date: Feb 2004 Posts: 92 Rep Power: 0	it looks like it...but i can't tell for sure untill i restart. I guess i'll give it a shot...sound works, so i guess i'll try and figure out what the little red X is later..

Aug 21, 2004, 08:51 PM	Thread Starter #15
gt123 DriverHeaven Junior Member Join Date: Feb 2004 Posts: 92 Rep Power: 0	Im thoroughly confused now. The restart definitely was the clencher, and now my sound doesn't work again. This time, i left the audigy 2 CD in the drive when i restarted, i got a message once i logged in saying "completing installation of your audio card" the windows startup tone came on, had some weird skip towards the end, then i heard my speakers make a noise like they were being turned on or off or something, that little "puff" you hear. Now no sound. Did a diagnostics check, everything passed, the little red X is gone now...i dont get it

Aug 21, 2004, 08:53 PM	Thread Starter #16
gt123 DriverHeaven Junior Member Join Date: Feb 2004 Posts: 92 Rep Power: 0	HAH! I GOT IT, i figured somethin out on my own!! I guess when it finishes installing it it checks the little "digital output only box" on the speaker settings. I unchecked it and i got sound now...whew, i was about to flip out there for a sec...

Aug 22, 2004, 04:59 AM	#17
GutterPunk I = Greatest Dood Join Date: Nov 2003 Location: Nebraska Posts: 5,949 Rep Power: 71	lol such a simple thing u can over look lol. __________________ Rock On \m/ Thank you Mousey for the Sig! --------------- Intel Core2Duo E6660 (3.4GHZ) ~ Tuniq Tower 120 ~ Enermax Galaxy 1000W ~ Corsair Dominator @ 1090MHZ 5-5-5-15 (OCZ XTC Modded Cooler)~ EVGA 8800GTX W/ HR-03 Plus 120MM ~ Asus DVD-RW LiteScribe ~ LG DVD-RW ~ Corsair Voyager 2GB ReadyBoost Drive ~ Vantec Nexus Fan Controller ~ ThermalTake Armor 25CM fan ~ Personal Finance Blog: Dent Your Debt

Aug 22, 2004, 05:06 AM	#18
drakesteakn boo!!!! Join Date: Aug 2003 Location: Ft. Meyers, FL Posts: 2,041 Rep Power: 0	nice trouble shooting, find the small things are always the cause for problems. glad u got it fixed. __________________

Aug 23, 2004, 09:10 PM	Thread Starter #19
gt123 DriverHeaven Junior Member Join Date: Feb 2004 Posts: 92 Rep Power: 0	yea, cept thats not usually the case with this computer...i always think its gonna be a simple answer, but it never is. Like the partition and radeon problems turned out to be a lot bigger than i thought. Thanks for your help

Aug 23, 2004, 09:12 PM	#20
GutterPunk I = Greatest Dood Join Date: Nov 2003 Location: Nebraska Posts: 5,949 Rep Power: 71	your welcome im glad to be at your assistance __________________ Rock On \m/ Thank you Mousey for the Sig! --------------- Intel Core2Duo E6660 (3.4GHZ) ~ Tuniq Tower 120 ~ Enermax Galaxy 1000W ~ Corsair Dominator @ 1090MHZ 5-5-5-15 (OCZ XTC Modded Cooler)~ EVGA 8800GTX W/ HR-03 Plus 120MM ~ Asus DVD-RW LiteScribe ~ LG DVD-RW ~ Corsair Voyager 2GB ReadyBoost Drive ~ Vantec Nexus Fan Controller ~ ThermalTake Armor 25CM fan ~ Personal Finance Blog: Dent Your Debt