Driverheaven - Driver Cleaner 1.8

**Spike** · Jun 26, 2003, 05:44 PM

Here is another release of Driver Cleaner. Below you find a list of the things that are changed since 1.7:
Improved:
- ATI cleaning file
- ATI WDM cleaning file
- Creative Audio cleaning file
- nVidia cleaning file
- nVidia Stereo cleaning file
- nVidia WDM cleaning file

Added:
- VIA Chipset cleaning file alpha
- nForce Chipset cleaning file alpha

Here is the list of changes in Cab Cleaner since 1.3
Improved:
- Code improvements

Added:
- New cab making routine

Fixed:
- Problem in the rebuilding of the files finally fixed

IMPORTANT: uninstall the older version first before you install this version.

It is for nVidia, ATI, Creative and VIA drivers. It will remove anything that is left by the drivers after uninstall.

Special thank go to Pinki and DoctorDee for testing multiple Cab Cleaner versions, so I could fix the deleting problem.
Also thank to the people who gave me the registry keys for making the nForce cleaning file.

You can download the new version here.

If you use Driver Cleaner either for personal or business use and wish to support development so i can continue to improve this product, please donate some money. Every little bit helps in my long hours of developing this tool to further aid the community. See the Driver Cleaner website for a link or check the readme or help file for more details.

Spike

Pinki · Jun 26, 2003, 06:27 PM

DocterDee · Jun 26, 2003, 06:52 PM

(:

Aspect · Jun 26, 2003, 08:18 PM

Another release? Damn spike , your working hard

Trik · Jun 26, 2003, 09:13 PM

Farout!
Chipset driver cleaners!

stl · Jun 26, 2003, 10:49 PM

I don,t know how u do this .....but u make my life very easy!
Thanks and keep on working

Dom · Jun 26, 2003, 11:30 PM

Great work as always, Spike, not one problem in this release.

zerodamage · Jun 27, 2003, 01:56 AM

Good job man. I been recommending this prog to many who been getting new video cards (ATI seems to be the choice lately).

Labula · Jun 27, 2003, 11:41 AM

I have a question.

When I first used cab driver it worked fine and everything. Now if I try and use it in safe mode it doesn't work. I click clean and then like half a second later it comes back up. It doesn't say it has been cleaned or anything. Anyone else have this problem? Thanks.

-dp-

**Spike** · Jun 27, 2003, 12:30 PM

You mean Cab Cleaner? You don't have to use it in safe mode. I think it should work in safe mode. Try if it works when you boot windows normally.

Labula · Jun 27, 2003, 09:18 PM

It said use in safe mode before you run driver cleaner. The first time I used it, it worked fine but now it doesn't work at all.

-dp-

digitalwanderer · Jun 27, 2003, 09:29 PM

You have got to be the hardest working utility tool maker out there, you're ALWAYS right on top of it whenever new drivers are released!

Thanks Spike, you've helped a LOT of people and I hope you continue to do so. Please keep up your fine work.

**Spike** · Jun 27, 2003, 10:28 PM

@Labula did you run cab cleaner 1.3? It is possible that because of the bug in it it deleted the cab file and didn't rebuild it. Maybe that is why Cab Cleaner 1.5 doesn't do anything. To restore the cab files:
Copy the driver.cab from the Windows XP cdrom. If you have Service Pack 1 installed than unzip the big update file with winzip to a temp folder and goto the dir new. Copy sp1.cab from that dir. You should copy both files to windows/driver cache/i386

I hope that i explained it ok.

Labula · Jun 27, 2003, 11:09 PM

I ran whichever one came with Driver Cleaner 1.7. D:

-dp-

Labula · Jun 27, 2003, 11:27 PM

Alright I got the files from someone. Hope this fixes it.

**Spike** · Jun 27, 2003, 11:42 PM

Yes with 1.7 was Cab Cleaner 1.3. The new version works ok.

Labula · Jun 27, 2003, 11:50 PM

Thanks.

Aspect · Jun 28, 2003, 03:51 PM

What the hell is a cab? Im pretty new to this cab thing

tek · Jun 28, 2003, 04:01 PM

Quote:

Originally posted by Aspect
What the hell is a cab? Im pretty new to this cab thing

Yeah what the hell is the CAB cleaner? and why are there like 7 SP things, and only one ATI.
By the way: DriverCleaner1.8 rules, I love this thing... it worked like a charm, thanks a lot dude!

Dmac43 · Jun 28, 2003, 04:36 PM

Hey Spike, thanks for taking the time to create this program, It has been a huge time saver for me....

I ran into a small issue last night with the 1.8 version.... I was uninstalling the Via drivers and ran the cleaner afterwords.... The cleaner appeared to work as designed, but the new via drivers wouldn't install, coming up with the "16 bit application will not work under this operating system" or some such... I know that is a bit weak, but I didn't write it down word for word... anyways I figured I should reboot and try it in safe mode.... The system wouldn't boot into safe mode, nor windows, nor safemode with Cprompt... upon selecting any of these options, the system just rebooted itself again and again...

My question is what did I do wrong.... I'd like to avoid doing it again.... fortunately I use XP so I was able to run a repair on it and get it going again....

Thanks again for your time and effort... It is greatly appreciated....

**Spike** · Jun 28, 2003, 04:52 PM

You used the VIA cleaning ok. I will look into the cleaning file and see if i can find the problem. I think the cleaning file or leaves something which should be deleted that gives the problem or it deletes something that shouldn't.

Cab Cleaner is for XP and 2000. There is a driver cache folder with cab files. Cab files are like zip files with driver files in it. In windows in those cab files are drivers for ati and nvidia. Only those drivers are old. I made the cleaner, because i noticed 1 time that windows took old files from the cab files and overwrited my new files.

ravenlot · Jun 28, 2003, 09:36 PM

Ran into a couple of issues regarding nforce2 chipset (Abit NF-7 2.0 motherboard).

The first one is very very minor.
After unstalling all my Nvidia drivers (nforce2, display, and WDM) and running the cab and driver cleaner, I rebooted and found that my USB drivers were not installed, or rather, they had the yellow exclamation mark in the device manager. To install it, I just went into the device manager, chose the device, and manually installed each one. The drivers are there, you just have to choose them. I think this issue actually has more to do with SP1. The Abit motherboard instructions state to install SP1 before installing the nforce2 drivers in order to get USB 2.0 working correctly. It also states to go into the device manager and to do what I just mentioned.

The second issue is a bit more of a problem.
I had the latest nforce2 2.42 drivers installed (without the display drivers and without the problematic SW IDE drivers that nforce2 owners know about). But I also updated one part of the nforce2 drivers through Windows Update. Version 2942 of the nforce2 audio drivers were available a short time ago and were installed on top of the 2.42 package (which has 2937 audio drivers I believe). However, after installing all my nvidia drivers including all audio drivers, I can't get Windows Update to reinstall the 2942 drivers. The 2942 installation remains on the installation history page of Windows Update. Then, I tried looking for the driver using the Windows Update Catalog page so that I could download it as a file. Unfortunately, I couldn't find the newer driver though I did find older versions of it.

Since I have a backup of my OS partition, I tried the process again, changing the order in which I uninstalled all my nvidia drivers. I also tried installing the nforce2 drivers without the audio drivers portion present thinking that it might help when using Windows Update. But none my efforts worked.

If I'm correct, it seems that you can't get Windows Update to reinstall nforce2 driver updates (at least with audio) if you use Driver Cleaner after the update.

Has anyone ran into this problem and/or have a solution? I'm curious if VIA owners ran into similar issues. Perhaps there is some way to trick Windows Update into thinking that the update was never installed.

**Spike** · Jun 28, 2003, 10:59 PM

So if i read it good, than the cleaning is ok only that problem with the windows update? I can try to figure it out, but you need to send me you reg. Look here what i need. I will only looks for nvidia nforce related things and see if i can find if it is stored in the register.

http://www.hardwareheaven.com/showthre...threadid=18727

ravenlot · Jun 29, 2003, 01:27 AM

Hey Spike,

I just fixed my own problem. Actually, it's more of a work around. I suppose the Windows Update issue still exists.

I searched around to see if anyone had a copy of the 2942 nforce2 audio drivers available for download since I couldn't find them on the Windows Update Catalog. Luckily, I found a link from one of the forums I read (I think it was either the nforcershq or the amdmb forums). Here's the link to the downloadable driver: http://doomiii.pwp.blueyonder.co.uk/...2942_audio.cab

I suppose I could have just redone everything and installed the driver afterwards but I ended up doing something different. As you may know, the nforce2 drivers are released as a set of drivers with an install program and drivers for different devices located in several subdirectories. I first extracted the 2.42 nforce2 drivers to my hard drive. Then I deleted the contents of the "AudioDrv" subdirectory since those drivers are older than the ones made available on Windows Update. I took the downloaded 2942 drivers (see above) and extracted them into the empty "AudioDrv" subdirectory. I also deleted the "Display" subdirectory which had the older 43.51 nVidia Detonator drivers since I was going to install the newer 44.03 Detonator drivers afterwards.

Basically, I packaged my own custom nforce2 drivers which are up to date as far as I know. So I didn't have to update the audio drivers using Windows Update.

It seems to work well so far as I can tell but I haven't tried out everything yet.

Do you still want the registry entries? I kinda doubted that they would be useful at this point.

ravenlot · Jun 29, 2003, 08:04 AM

Alright it looks as if Driver Cleaner 1.8 isn't the reason why I can't use Windows Update to get back the newer nforce2 audio driver.

I restored an earlier backup of my Windows partition and reinstalled nforce2 2.42 drivers which overwrote the audio drivers I obtained through Windows Update. Then I tried using Windows Update to get the newer driver again but didn't use Driver Cleaner this time. I figured that if I was able to get the update, that would mean that Driver Cleaner somehow interfered with the update process that first time since I could get the update when I'm not using it. If I could not get the update, then I figured that Driver Cleaner probably has nothing to do with my not being able to get the updated driver from Windows Update. (I know it's kinda confusing. Sorry.)

Well, it turns out I couldn't get the update. So, I think the problem I ran into isn't related to Driver Cleaner.

jpinard · Jul 1, 2003, 04:30 AM

Spike, I appreciate your hard wok on this program, but if you received my e-mail (sent off between multiple system restore points) you'll see there is a problem with the ATI cleaning part of Driver Cleaner.

For some reason after performing the ATI section of Driver Cleaner, Windows Media Player no longer functions. Not only that, but no program or game can play mp3's or movies whether they use WMP or not.

Through a very, very long proces of elimination (16 system restores, and further testing to replicate the problem) I have 100% accuracy in this situation. There's obviously something the ATI section removes that is vital for the playback of mp3 files.

* OS: Win XP Home SP1
* Directx 9.0A
* Processor: Athlon XP 2700+ (333 MHz bus)
* Motherboard: Asus A7N8X
* Bios Rev: Version 1004
* NForce II drivers: 2.1
* Memory: Corsair 1 Gig DDR 3500 CL2
* Timings: 6-2-2-2
* Video Card: ATI Radeon 9700 Pro Cat 3.5
* Sound Card: SB Audigy 2 (latest non-beta drivers)
* 3 IBM Hard Drives: ATA 100 - 80 Gig 7200 rpm
* Mitsubishi Diamond Pro 2060u - 22”
* Pioneer DVD Drive

su_A_ve · Jul 1, 2003, 05:11 AM

Quote:

Originally posted by jpinard
Spike, I appreciate your hard wok on this program, but if you received my e-mail (sent off between multiple system restore points) you'll see there is a problem with the ATI cleaning part of Driver Cleaner.

For some reason after performing the ATI section of Driver Cleaner, Windows Media Player no longer functions. Not only that, but no program or game can play mp3's or movies whether they use WMP or not.

It's not just MP3s... It's ANY video/music file that won't play. AVIs, MPEG1, MPEG2s, MP3s, Divx... And they won't even play on Media Player 6.x (mplayer2.exe).

This is what I did to reproduce the problem:

* Uninstall MMC, DAO, DVD Player, Control Panel, Display Drivers.
* Boot Safe Mode
* Run Driver Cleaner for: ATI, ATI MMC, ATI WDM
* Reboot
* Tried opening ANY video files and won't work.

Good thing I hadn't disable system restore. Still, after a couple of hours I was back in business but used Driver Cleaner v1.5 (though I only used the ATI option - didn't use the ATI MMC just in case).

System is a P4 1.8, 512 MB, XP Pro SP1, AIW 8500 (128 Mb).

su_A_ve

**Spike** · Jul 1, 2003, 08:57 AM

Hi su_A_ve i mailed you back.

Spike

jpinard · Jul 2, 2003, 03:24 AM

Spike, I e-mailed you all the info you should need. Also, I finally figured out it is the "ATI WDM" cleaner causing the problem, and not the "ATI" cleaner.

Dmac43 · Jul 2, 2003, 04:21 AM

Spike, you should have received my info as well....

If you need anything else, just holler....

Thanks again... awesome program...

Jun 26, 2003, 05:44 PM	#1
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,088 Rep Power: 71 System Specs	Driverheaven - Driver Cleaner 1.8 Here is another release of Driver Cleaner. Below you find a list of the things that are changed since 1.7: Improved: - ATI cleaning file - ATI WDM cleaning file - Creative Audio cleaning file - nVidia cleaning file - nVidia Stereo cleaning file - nVidia WDM cleaning file Added: - VIA Chipset cleaning file alpha - nForce Chipset cleaning file alpha Here is the list of changes in Cab Cleaner since 1.3 Improved: - Code improvements Added: - New cab making routine Fixed: - Problem in the rebuilding of the files finally fixed IMPORTANT: uninstall the older version first before you install this version. It is for nVidia, ATI, Creative and VIA drivers. It will remove anything that is left by the drivers after uninstall. Special thank go to Pinki and DoctorDee for testing multiple Cab Cleaner versions, so I could fix the deleting problem. Also thank to the people who gave me the registry keys for making the nForce cleaning file. You can download the new version here. If you use Driver Cleaner either for personal or business use and wish to support development so i can continue to improve this product, please donate some money. Every little bit helps in my long hours of developing this tool to further aid the community. See the Driver Cleaner website for a link or check the readme or help file for more details. Spike __________________

Jun 26, 2003, 08:18 PM	#4
Aspect "Amusing Comment Here" Join Date: Nov 2002 Location: Birmingham UK Posts: 232 Rep Power: 0	Another release? Damn spike , your working hard __________________

Jun 26, 2003, 10:49 PM	#6
stl DriverHeaven Newbie Join Date: Feb 2003 Location: Sweden Posts: 11 Rep Power: 0	Thanks I don,t know how u do this .....but u make my life very easy! Thanks and keep on working

Jun 27, 2003, 12:30 PM	Thread Starter #10
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,088 Rep Power: 71 System Specs	You mean Cab Cleaner? You don't have to use it in safe mode. I think it should work in safe mode. Try if it works when you boot windows normally. __________________

Jun 27, 2003, 09:29 PM	#12
digitalwanderer Colour Commentator Join Date: May 2002 Location: Highland, IN USA Posts: 5,619 Rep Power: 0	Kudos Spike! You have got to be the hardest working utility tool maker out there, you're ALWAYS right on top of it whenever new drivers are released! Thanks Spike, you've helped a LOT of people and I hope you continue to do so. Please keep up your fine work. __________________ WTF is up with the sigs?

Jun 26, 2003, 06:27 PM	#2
Pinki DriverHeaven Newbie Join Date: Dec 2002 Posts: 10 Rep Power: 0

Jun 26, 2003, 06:52 PM	#3
DocterDee DriverHeaven Junior Member Join Date: Jun 2002 Location: Germany Posts: 99 Rep Power: 0	(:

Jun 26, 2003, 09:13 PM	#5
Trik DriverHeaven Junior Member Join Date: Jul 2002 Location: Over There ---> Posts: 28 Rep Power: 0	Farout! Chipset driver cleaners!

Jun 26, 2003, 11:30 PM	#7
Dom DriverHeaven Extreme Member Join Date: Jun 2002 Posts: 12,940 Rep Power: 0	Great work as always, Spike, not one problem in this release.

Jun 27, 2003, 01:56 AM	#8
zerodamage HardwareHeaven Extreme Member Join Date: May 2003 Location: Virginia, USA Posts: 3,478 Rep Power: 0 System Specs	Good job man. I been recommending this prog to many who been getting new video cards (ATI seems to be the choice lately).

Jun 27, 2003, 11:41 AM	#9
Labula DriverHeaven Junior Member Join Date: Jun 2003 Posts: 52 Rep Power: 0	I have a question. When I first used cab driver it worked fine and everything. Now if I try and use it in safe mode it doesn't work. I click clean and then like half a second later it comes back up. It doesn't say it has been cleaned or anything. Anyone else have this problem? Thanks. -dp-

Jun 27, 2003, 09:18 PM	#11
Labula DriverHeaven Junior Member Join Date: Jun 2003 Posts: 52 Rep Power: 0	It said use in safe mode before you run driver cleaner. The first time I used it, it worked fine but now it doesn't work at all. -dp-

Jun 27, 2003, 10:28 PM	Thread Starter #13
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,088 Rep Power: 71 System Specs	@Labula did you run cab cleaner 1.3? It is possible that because of the bug in it it deleted the cab file and didn't rebuild it. Maybe that is why Cab Cleaner 1.5 doesn't do anything. To restore the cab files: Copy the driver.cab from the Windows XP cdrom. If you have Service Pack 1 installed than unzip the big update file with winzip to a temp folder and goto the dir new. Copy sp1.cab from that dir. You should copy both files to windows/driver cache/i386 I hope that i explained it ok. __________________

Jun 27, 2003, 11:09 PM	#14
Labula DriverHeaven Junior Member Join Date: Jun 2003 Posts: 52 Rep Power: 0	I ran whichever one came with Driver Cleaner 1.7. D: -dp-

Jun 27, 2003, 11:27 PM	#15
Labula DriverHeaven Junior Member Join Date: Jun 2003 Posts: 52 Rep Power: 0	Alright I got the files from someone. Hope this fixes it.

Jun 27, 2003, 11:42 PM	Thread Starter #16
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,088 Rep Power: 71 System Specs	Yes with 1.7 was Cab Cleaner 1.3. The new version works ok. __________________

Jun 27, 2003, 11:50 PM	#17
Labula DriverHeaven Junior Member Join Date: Jun 2003 Posts: 52 Rep Power: 0	Thanks.

Jun 28, 2003, 03:51 PM	#18
Aspect "Amusing Comment Here" Join Date: Nov 2002 Location: Birmingham UK Posts: 232 Rep Power: 0	What the hell is a cab? Im pretty new to this cab thing __________________

Jun 28, 2003, 04:36 PM	#20
Dmac43 HardwareHeaven Lover Join Date: May 2002 Location: FLA USA Posts: 125 Rep Power: 0	Hey Spike, thanks for taking the time to create this program, It has been a huge time saver for me.... I ran into a small issue last night with the 1.8 version.... I was uninstalling the Via drivers and ran the cleaner afterwords.... The cleaner appeared to work as designed, but the new via drivers wouldn't install, coming up with the "16 bit application will not work under this operating system" or some such... I know that is a bit weak, but I didn't write it down word for word... anyways I figured I should reboot and try it in safe mode.... The system wouldn't boot into safe mode, nor windows, nor safemode with Cprompt... upon selecting any of these options, the system just rebooted itself again and again... My question is what did I do wrong.... I'd like to avoid doing it again.... fortunately I use XP so I was able to run a repair on it and get it going again.... Thanks again for your time and effort... It is greatly appreciated....

Jun 28, 2003, 04:52 PM	Thread Starter #21
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,088 Rep Power: 71 System Specs	You used the VIA cleaning ok. I will look into the cleaning file and see if i can find the problem. I think the cleaning file or leaves something which should be deleted that gives the problem or it deletes something that shouldn't. Cab Cleaner is for XP and 2000. There is a driver cache folder with cab files. Cab files are like zip files with driver files in it. In windows in those cab files are drivers for ati and nvidia. Only those drivers are old. I made the cleaner, because i noticed 1 time that windows took old files from the cab files and overwrited my new files. __________________

Jun 28, 2003, 09:36 PM	#22
ravenlot DriverHeaven Newbie Join Date: Jun 2003 Posts: 8 Rep Power: 0	Ran into a couple of issues regarding nforce2 chipset (Abit NF-7 2.0 motherboard). The first one is very very minor. After unstalling all my Nvidia drivers (nforce2, display, and WDM) and running the cab and driver cleaner, I rebooted and found that my USB drivers were not installed, or rather, they had the yellow exclamation mark in the device manager. To install it, I just went into the device manager, chose the device, and manually installed each one. The drivers are there, you just have to choose them. I think this issue actually has more to do with SP1. The Abit motherboard instructions state to install SP1 before installing the nforce2 drivers in order to get USB 2.0 working correctly. It also states to go into the device manager and to do what I just mentioned. The second issue is a bit more of a problem. I had the latest nforce2 2.42 drivers installed (without the display drivers and without the problematic SW IDE drivers that nforce2 owners know about). But I also updated one part of the nforce2 drivers through Windows Update. Version 2942 of the nforce2 audio drivers were available a short time ago and were installed on top of the 2.42 package (which has 2937 audio drivers I believe). However, after installing all my nvidia drivers including all audio drivers, I can't get Windows Update to reinstall the 2942 drivers. The 2942 installation remains on the installation history page of Windows Update. Then, I tried looking for the driver using the Windows Update Catalog page so that I could download it as a file. Unfortunately, I couldn't find the newer driver though I did find older versions of it. Since I have a backup of my OS partition, I tried the process again, changing the order in which I uninstalled all my nvidia drivers. I also tried installing the nforce2 drivers without the audio drivers portion present thinking that it might help when using Windows Update. But none my efforts worked. If I'm correct, it seems that you can't get Windows Update to reinstall nforce2 driver updates (at least with audio) if you use Driver Cleaner after the update. Has anyone ran into this problem and/or have a solution? I'm curious if VIA owners ran into similar issues. Perhaps there is some way to trick Windows Update into thinking that the update was never installed.

Jun 28, 2003, 10:59 PM	Thread Starter #23
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,088 Rep Power: 71 System Specs	So if i read it good, than the cleaning is ok only that problem with the windows update? I can try to figure it out, but you need to send me you reg. Look here what i need. I will only looks for nvidia nforce related things and see if i can find if it is stored in the register. http://www.hardwareheaven.com/showthre...threadid=18727 __________________

Jun 29, 2003, 01:27 AM	#24
ravenlot DriverHeaven Newbie Join Date: Jun 2003 Posts: 8 Rep Power: 0	Hey Spike, I just fixed my own problem. Actually, it's more of a work around. I suppose the Windows Update issue still exists. I searched around to see if anyone had a copy of the 2942 nforce2 audio drivers available for download since I couldn't find them on the Windows Update Catalog. Luckily, I found a link from one of the forums I read (I think it was either the nforcershq or the amdmb forums). Here's the link to the downloadable driver: http://doomiii.pwp.blueyonder.co.uk/...2942_audio.cab I suppose I could have just redone everything and installed the driver afterwards but I ended up doing something different. As you may know, the nforce2 drivers are released as a set of drivers with an install program and drivers for different devices located in several subdirectories. I first extracted the 2.42 nforce2 drivers to my hard drive. Then I deleted the contents of the "AudioDrv" subdirectory since those drivers are older than the ones made available on Windows Update. I took the downloaded 2942 drivers (see above) and extracted them into the empty "AudioDrv" subdirectory. I also deleted the "Display" subdirectory which had the older 43.51 nVidia Detonator drivers since I was going to install the newer 44.03 Detonator drivers afterwards. Basically, I packaged my own custom nforce2 drivers which are up to date as far as I know. So I didn't have to update the audio drivers using Windows Update. It seems to work well so far as I can tell but I haven't tried out everything yet. Do you still want the registry entries? I kinda doubted that they would be useful at this point.

Jun 29, 2003, 08:04 AM	#25
ravenlot DriverHeaven Newbie Join Date: Jun 2003 Posts: 8 Rep Power: 0	Alright it looks as if Driver Cleaner 1.8 isn't the reason why I can't use Windows Update to get back the newer nforce2 audio driver. I restored an earlier backup of my Windows partition and reinstalled nforce2 2.42 drivers which overwrote the audio drivers I obtained through Windows Update. Then I tried using Windows Update to get the newer driver again but didn't use Driver Cleaner this time. I figured that if I was able to get the update, that would mean that Driver Cleaner somehow interfered with the update process that first time since I could get the update when I'm not using it. If I could not get the update, then I figured that Driver Cleaner probably has nothing to do with my not being able to get the updated driver from Windows Update. (I know it's kinda confusing. Sorry.) Well, it turns out I couldn't get the update. So, I think the problem I ran into isn't related to Driver Cleaner.

Jul 1, 2003, 04:30 AM	#26
jpinard DriverHeaven Addict Join Date: Jul 2003 Posts: 278 Rep Power: 0	Spike, I appreciate your hard wok on this program, but if you received my e-mail (sent off between multiple system restore points) you'll see there is a problem with the ATI cleaning part of Driver Cleaner. For some reason after performing the ATI section of Driver Cleaner, Windows Media Player no longer functions. Not only that, but no program or game can play mp3's or movies whether they use WMP or not. Through a very, very long proces of elimination (16 system restores, and further testing to replicate the problem) I have 100% accuracy in this situation. There's obviously something the ATI section removes that is vital for the playback of mp3 files. * OS: Win XP Home SP1 * Directx 9.0A * Processor: Athlon XP 2700+ (333 MHz bus) * Motherboard: Asus A7N8X * Bios Rev: Version 1004 * NForce II drivers: 2.1 * Memory: Corsair 1 Gig DDR 3500 CL2 * Timings: 6-2-2-2 * Video Card: ATI Radeon 9700 Pro Cat 3.5 * Sound Card: SB Audigy 2 (latest non-beta drivers) * 3 IBM Hard Drives: ATA 100 - 80 Gig 7200 rpm * Mitsubishi Diamond Pro 2060u - 22” * Pioneer DVD Drive

Jul 1, 2003, 08:57 AM	Thread Starter #28
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,088 Rep Power: 71 System Specs	Hi su_A_ve i mailed you back. Spike __________________

Jul 2, 2003, 03:24 AM	#29
jpinard DriverHeaven Addict Join Date: Jul 2003 Posts: 278 Rep Power: 0	Spike, I e-mailed you all the info you should need. Also, I finally figured out it is the "ATI WDM" cleaner causing the problem, and not the "ATI" cleaner.

Jul 2, 2003, 04:21 AM	#30
Dmac43 HardwareHeaven Lover Join Date: May 2002 Location: FLA USA Posts: 125 Rep Power: 0	Spike, you should have received my info as well.... If you need anything else, just holler.... Thanks again... awesome program...