DriverHeaven - Driver Cleaner Professional Edition 1.0

Veky · Feb 10, 2005, 11:17 PM

Well this is just great, I used it for the first time and it deleted my SATA drivers, SiI 3112A that is. Now I get a BSOD when booting Windows.

**Spike** · Feb 10, 2005, 11:28 PM

Veky it happend, because you all don't look at the help file. There is in the FAQ a section what cleaning file is for what. You used the ATI IGP and that is a motherboard chipset driver. So it is not a program error, but a user error.

When you have like an ati videocard and want to clean the display drivers then just select ATI and don't select all ATI cleaning files.

Veky · Feb 10, 2005, 11:36 PM

Thankfully, copying the files back to their original location worked. Thanks for the near heart attack, Spike.

Eck · Feb 11, 2005, 05:26 AM

Thanks for the great program and all the updates.

Just so I understand, I have a Via chipset (KT880) I am running a SATA drive and an IDE drive but not in any array. The Via Sata Raid controller drivers are a single entity though. You need them installed if you run a SATA drive.

I did run all the ATI cleaners. Twice now. Once for the Cat 5.1's and now tonight with the 5.2's. I had to run the not updated DriverCleaner Pro 1.0 when installing Windows last week with the 5.1's. (I do the video before connecting to the internet. Since then I ran the auto update and used the updated DriverCleaner tonight.

So, I have run that dangerous chipset cleaner twice now and don't notice any problems. Is that because I lucked out having a Via chipset?

**Spike** · Feb 11, 2005, 09:43 AM

Veky at least you know now that next time you don't need to run ATI IGP.

Eck that is because not all motherboards use the same raid chipset and your motherboard uses a different chipset and so the drivers are different. The SATA and Raid controller and driver that are affected when you use it are:
- Silicon Image SiI 3x12 SATALink Controller
- Silicon Image SiI 3112 SATARaid Controller

So if you don't have those then there is no problem.

Full Throttle · Feb 12, 2005, 04:02 AM

OK, I'm up and running.

I managed to hee haw the mbr at one point.

At this moment everything is working A-OK.

Thanks for the help

**Spike** · Feb 12, 2005, 10:45 AM

Full Throttle great to hear that.

Mastertech · Feb 13, 2005, 11:06 PM

You need to add chipset detection and lock the program from running the chipset driver removals without identification. If the chipset comes up unknown keep it locked and have them wait for an update to support it. It's current state makes it too dangerous to recommend since people will continue to run the ATi IGP not knowing what this is. Proper Chipset detection will eliminate this.

**Spike** · Feb 14, 2005, 08:52 AM

Mastertech chipset detection is not so easy.

Also people should read the help file it is in the faq. In the next update the Raid is removed from the ATI IGP and nForce and put into a new file like ATI IGP Raid and nForce Chipset Raid. That should make it more clear then.

crlorentzen · Feb 14, 2005, 09:35 AM

Quote:

Originally Posted by Spike

Mastertech chipset detection is not so easy.

Also people should read the help file it is in the faq. In the next update the Raid is removed from the ATI IGP and nForce and put into a new file like ATI IGP Raid and nForce Chipset Raid. That should make it more clear then.

Thank you Spike I couldn't think of a good way to say that should not be your responsibility and/or necessary. People should not be using a system file cleaner blindly, people need to learn to read and pay attention.

Mastertech · Feb 14, 2005, 11:23 AM

Quote:

Mastertech chipset detection is not so easy.

It might not be easy but applications like CPU-Z, Everest are able to do it, so it is possible.

Quote:

Thank you Spike I couldn't think of a good way to say that should not be your responsibility and/or necessary. People should not be using a system file cleaner blindly, people need to learn to read and pay attention.

This is a poor argument when their is a clear problem that can be avoided and can be effectively eliminated.

**Spike** · Feb 14, 2005, 11:55 AM

Mastertech there is also a big difference between C++ and VB. CPU-Z and Everest are made in C++ and Driver Cleaner in VB.

Also you can't compare Lavalys Everest with Driver Cleaner. Lavalys is a company that earns a lot of money and has a lot of people working there and I work alone and make DC as a hobby.

CPU-Z uses Panopsys hardware detection engine which is I think not freeware, because there is no download link.

Mastertech there is a problem with some of the users, they don't read anything. In the next update I split the raid into new files with Raid in the name, then it will be easier for people to see it and that should be enough.

md5 · Feb 14, 2005, 01:23 PM

Mastertech, you seem to have knowledge on this matter. Perhaps you could provide resources with code, especially concerning chip detection. That way, that feature could be supported in a future version of Driver Cleaner.

As for Lavalys Everest, it's been around for many years as AIDA32, so your argument is moot

pr0digal jenius · Feb 14, 2005, 01:24 PM

Quote:

Originally Posted by Mastertech

Proper Chipset detection will eliminate this.

And all his spare time.

That's an AWFUL lot of code to add just to avoid somethign that wouldn't be a problem if people would just RTFM before pressing buttons.

EDIT: yes, as md5 said, if you know how to do it, I'm sure Spike would be happy enough to add it.

Eck · Feb 14, 2005, 05:54 PM

Right. Except the documentation doesn't disuade users from using all the cleaners for ATI, NVidia, etc. I just tells what steps to take.

I lucked out by having the VIA SATA Raid driver and not the ones the ATI cleaner removes. I don't use a Raid array but the driver is necessary to set my SATA drive as the boot drive (C

and my IDE hard drive as the D: drive.

I would have been in trouble with a different motherboard. I was just innocently trying to make sure no old ATI files would be used when installing the new Catalyst's when I selected everything ATI in DriverCleaner. I'm sure others have done this and have not been as lucky.

By the way, I'm not complaining, just suggesting that what is being done to avoid these problems is a good thing! I appreciate the free use of the program that ensures clean installs of device drivers.

Also, will full updated versions of DriverCleaner be posted so that folks doing a clean Windows install will be able to use the fully updated DriverCleaner before setting up the internet access? I just used 1.0 for the initial ATI install, then when the new Catalyst came out I then was able to use the updated DriverCleaner to do the ATI update.

**Spike** · Feb 14, 2005, 08:31 PM

Eck i will update the full install also soon. At the moment it is still the version without the updates. The new version will be 1.1 and everybody need to download it, because a small error from me in Live Update makes it impossible to update Live Update self, so all can be updated only the Live Update program not, because the exe is in use (LOL stupid error from me). That problem is fixed in 1.1. Also i think by splitting the raid out of the files and name it like ATI IGP Raid is better, then people see it right away.

BTW Eck in the help file by the FAQ there is a section what cleaning files are for what so peope there can see it, maybe i should also place that cleaning filter list also in the readme so before the steps. Than maybe people will see it.

soldier2nd · Feb 17, 2005, 06:50 AM

hey spike, since not many ppl read the help file,maybe when the install is done,open the help file automaticaly instead of giving a choice and have a message in big bold letters stating that it is recommended you read this faq Thourouly if they try to close it the first time, that could save some problems with users not reading it,if many were reading it then there would be no need for it or maybe get user feedback on the idea
if so i think it would be a good idea to try to implement it.

**Spike** · Feb 17, 2005, 08:10 AM

yep i can allready make the readme selected at the end and an extra note that it should be read and the help file also. Thanx for the idea

Mastertech · Feb 17, 2005, 09:44 AM

I realize initially it may not be easy but in the long run it will add much more useability to the program. I suggest talking with Craig from PCI List. And the guy over at Uknown Devices.

**Spike** · Feb 17, 2005, 03:59 PM

I will see what i do, but for now i find it a lot of extra code and it is not always possible in vb. People should read the readme and help file.

PangingJr · Feb 17, 2005, 04:22 PM

just having a good readme file, and either a warning dialog at first program starts or at the end of installation, or just a clearly written and well presented on the UI that tells user to see readme file first. these are good enough. IMO.

**Spike** · Feb 17, 2005, 05:03 PM

Ctrl-Alt-Del there is a warning message when people start the program: Follow the detailed instructions when using this application or problems may be encountered! and i added the filters more visible now in the help file and a section in the readme that a full list of the filters can be found in the help file. I think that should be enough. I will update all asap, but i am waiting for a few language updates.

PangingJr · Feb 17, 2005, 05:13 PM

to me that's good enough. Spike.
pls keep on developing the software.

soldier2nd · Feb 18, 2005, 09:42 AM

and as always keep the software free like you do now.

Feb 10, 2005, 11:28 PM	Thread Starter #92
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,088 Rep Power: 71 System Specs	Veky it happend, because you all don't look at the help file. There is in the FAQ a section what cleaning file is for what. You used the ATI IGP and that is a motherboard chipset driver. So it is not a program error, but a user error. When you have like an ati videocard and want to clean the display drivers then just select ATI and don't select all ATI cleaning files. __________________

Feb 11, 2005, 05:26 AM	#94
Eck DriverHeaven Lover Join Date: Jan 2003 Posts: 154 Rep Power: 0	Thanks for the great program and all the updates. Just so I understand, I have a Via chipset (KT880) I am running a SATA drive and an IDE drive but not in any array. The Via Sata Raid controller drivers are a single entity though. You need them installed if you run a SATA drive. I did run all the ATI cleaners. Twice now. Once for the Cat 5.1's and now tonight with the 5.2's. I had to run the not updated DriverCleaner Pro 1.0 when installing Windows last week with the 5.1's. (I do the video before connecting to the internet. Since then I ran the auto update and used the updated DriverCleaner tonight. So, I have run that dangerous chipset cleaner twice now and don't notice any problems. Is that because I lucked out having a Via chipset? __________________ Epox 8KRAIPRO/Asus A7V880 Crucial 3200DDR 512x2 Sempron 3300+/AthlonXP3200 Gigabyte NVidia 6600GT/ATI Radeon x850PRO 250GB Maxtor Sata/250GB Maxtor ATA Audigy 2 ZS Platinum/Audigy 2 ZS Platinum Pro

Feb 11, 2005, 09:43 AM	Thread Starter #95
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,088 Rep Power: 71 System Specs	Veky at least you know now that next time you don't need to run ATI IGP. Eck that is because not all motherboards use the same raid chipset and your motherboard uses a different chipset and so the drivers are different. The SATA and Raid controller and driver that are affected when you use it are: - Silicon Image SiI 3x12 SATALink Controller - Silicon Image SiI 3112 SATARaid Controller So if you don't have those then there is no problem. __________________

Feb 12, 2005, 10:45 AM	Thread Starter #97
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,088 Rep Power: 71 System Specs	Full Throttle great to hear that. __________________

Feb 14, 2005, 08:52 AM	Thread Starter #99
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,088 Rep Power: 71 System Specs	Mastertech chipset detection is not so easy. Also people should read the help file it is in the faq. In the next update the Raid is removed from the ATI IGP and nForce and put into a new file like ATI IGP Raid and nForce Chipset Raid. That should make it more clear then. __________________

Feb 10, 2005, 11:17 PM	#91
Veky DriverHeaven Junior Member Join Date: Dec 2002 Location: Croatia Posts: 69 Rep Power: 0	Well this is just great, I used it for the first time and it deleted my SATA drivers, SiI 3112A that is. Now I get a BSOD when booting Windows.

Feb 10, 2005, 11:36 PM	#93
Veky DriverHeaven Junior Member Join Date: Dec 2002 Location: Croatia Posts: 69 Rep Power: 0	Thankfully, copying the files back to their original location worked. Thanks for the near heart attack, Spike.

Feb 12, 2005, 04:02 AM	#96
Full Throttle DriverHeaven Newbie Join Date: Jun 2002 Location: Boston Posts: 10 Rep Power: 0	OK, I'm up and running. I managed to hee haw the mbr at one point. At this moment everything is working A-OK. Thanks for the help

Feb 13, 2005, 11:06 PM	#98
Mastertech DriverHeaven Newbie Join Date: Feb 2005 Posts: 3 Rep Power: 0	You need to add chipset detection and lock the program from running the chipset driver removals without identification. If the chipset comes up unknown keep it locked and have them wait for an update to support it. It's current state makes it too dangerous to recommend since people will continue to run the ATi IGP not knowing what this is. Proper Chipset detection will eliminate this.

Feb 14, 2005, 11:55 AM	Thread Starter #102
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,088 Rep Power: 71 System Specs	Mastertech there is also a big difference between C++ and VB. CPU-Z and Everest are made in C++ and Driver Cleaner in VB. Also you can't compare Lavalys Everest with Driver Cleaner. Lavalys is a company that earns a lot of money and has a lot of people working there and I work alone and make DC as a hobby. CPU-Z uses Panopsys hardware detection engine which is I think not freeware, because there is no download link. Mastertech there is a problem with some of the users, they don't read anything. In the next update I split the raid into new files with Raid in the name, then it will be easier for people to see it and that should be enough. __________________ Last edited by Spike; Feb 14, 2005 at 12:49 PM.

Feb 14, 2005, 01:23 PM	#103
md5 DriverHeaven Senior Member Join Date: Dec 2004 Location: Inside DriverHeaven Posts: 856 Rep Power: 0	Mastertech, you seem to have knowledge on this matter. Perhaps you could provide resources with code, especially concerning chip detection. That way, that feature could be supported in a future version of Driver Cleaner. As for Lavalys Everest, it's been around for many years as AIDA32, so your argument is moot __________________

Feb 14, 2005, 05:54 PM	#105
Eck DriverHeaven Lover Join Date: Jan 2003 Posts: 154 Rep Power: 0	Right. Except the documentation doesn't disuade users from using all the cleaners for ATI, NVidia, etc. I just tells what steps to take. I lucked out by having the VIA SATA Raid driver and not the ones the ATI cleaner removes. I don't use a Raid array but the driver is necessary to set my SATA drive as the boot drive (C and my IDE hard drive as the D: drive. I would have been in trouble with a different motherboard. I was just innocently trying to make sure no old ATI files would be used when installing the new Catalyst's when I selected everything ATI in DriverCleaner. I'm sure others have done this and have not been as lucky. By the way, I'm not complaining, just suggesting that what is being done to avoid these problems is a good thing! I appreciate the free use of the program that ensures clean installs of device drivers. Also, will full updated versions of DriverCleaner be posted so that folks doing a clean Windows install will be able to use the fully updated DriverCleaner before setting up the internet access? I just used 1.0 for the initial ATI install, then when the new Catalyst came out I then was able to use the updated DriverCleaner to do the ATI update. __________________ Epox 8KRAIPRO/Asus A7V880 Crucial 3200DDR 512x2 Sempron 3300+/AthlonXP3200 Gigabyte NVidia 6600GT/ATI Radeon x850PRO 250GB Maxtor Sata/250GB Maxtor ATA Audigy 2 ZS Platinum/Audigy 2 ZS Platinum Pro

Feb 14, 2005, 08:31 PM	Thread Starter #106
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,088 Rep Power: 71 System Specs	Eck i will update the full install also soon. At the moment it is still the version without the updates. The new version will be 1.1 and everybody need to download it, because a small error from me in Live Update makes it impossible to update Live Update self, so all can be updated only the Live Update program not, because the exe is in use (LOL stupid error from me). That problem is fixed in 1.1. Also i think by splitting the raid out of the files and name it like ATI IGP Raid is better, then people see it right away. BTW Eck in the help file by the FAQ there is a section what cleaning files are for what so peope there can see it, maybe i should also place that cleaning filter list also in the readme so before the steps. Than maybe people will see it. __________________

Feb 17, 2005, 06:50 AM	#107
soldier2nd DriverHeaven Newbie Join Date: Nov 2004 Posts: 13 Rep Power: 0	suggestion worth checking into hey spike, since not many ppl read the help file,maybe when the install is done,open the help file automaticaly instead of giving a choice and have a message in big bold letters stating that it is recommended you read this faq Thourouly if they try to close it the first time, that could save some problems with users not reading it,if many were reading it then there would be no need for it or maybe get user feedback on the idea if so i think it would be a good idea to try to implement it.

Feb 17, 2005, 08:10 AM	Thread Starter #108
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,088 Rep Power: 71 System Specs	yep i can allready make the readme selected at the end and an extra note that it should be read and the help file also. Thanx for the idea __________________

Feb 17, 2005, 09:44 AM	#109
Mastertech DriverHeaven Newbie Join Date: Feb 2005 Posts: 3 Rep Power: 0	I realize initially it may not be easy but in the long run it will add much more useability to the program. I suggest talking with Craig from PCI List. And the guy over at Uknown Devices.

Feb 17, 2005, 03:59 PM	Thread Starter #110
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,088 Rep Power: 71 System Specs	I will see what i do, but for now i find it a lot of extra code and it is not always possible in vb. People should read the readme and help file. __________________

Feb 17, 2005, 04:22 PM	#111
PangingJr Member Join Date: Mar 2003 Posts: 5,989 Rep Power: 71	just having a good readme file, and either a warning dialog at first program starts or at the end of installation, or just a clearly written and well presented on the UI that tells user to see readme file first. these are good enough. IMO.

Feb 17, 2005, 05:03 PM	Thread Starter #112
Spike Driver Cleaner Maker Join Date: Jul 2002 Location: Netherlands Posts: 2,088 Rep Power: 71 System Specs	Ctrl-Alt-Del there is a warning message when people start the program: Follow the detailed instructions when using this application or problems may be encountered! and i added the filters more visible now in the help file and a section in the readme that a full list of the filters can be found in the help file. I think that should be enough. I will update all asap, but i am waiting for a few language updates. __________________

Feb 17, 2005, 05:13 PM	#113
PangingJr Member Join Date: Mar 2003 Posts: 5,989 Rep Power: 71	to me that's good enough. Spike. pls keep on developing the software.

Feb 18, 2005, 09:42 AM	#114
soldier2nd DriverHeaven Newbie Join Date: Nov 2004 Posts: 13 Rep Power: 0	and as always keep the software free like you do now.