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Laptop and Notebook General and Technical Forum Got problems with that laptop? ask for help here. Need a new laptop?

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Old Dec 16, 2009, 11:19 AM   #1
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Asus K50IJ (K50IN) XP Chicony camera driver issue - resolved

Just thought I'd post this here on these forums as it took me a while to get this fixed. For anyone that has the Asus K50IJ (this should be the same for the K50IN), and is trying to get XP to work, read on.

I sell the Asus K50IJ a lot, partially due to the fact that it comes with both Windows 7 (or Vista on some versions) and Windows XP Professional restore discs, however time and again I keep having a problem with XP on this model, and it all has to do with the Chicony camera driver. The Chicony camera driver that Asus uses on their drivers disc as well as the one on their site does not work. Sure, it will install. Sure, the camera will function, but go to shut down or restart the system, and it will hang. Even during the restore process. As long as the camera driver is enabled it will never shut down. What I found was that you need to go back, way back to a much older driver, and that is THIS driver. If you have the version of the K50IJ with the Suyin), or K50IN with the D-Max cameras you will be fine.

What drove me nuts was that you find this problem out DURING the restore of the system just after sysprep has installed the drivers. So, here's what you need to do to fix it.

- First, go grab that driver I linked to.
- During the restore it will hang during shutdown at some point. This is "usually" the point at or just after the first reboot after having installed the drivers (it will be doing the Installing Plug and Play drivers script). You will have to hard power off the unit. Do this, and restart the system. As soon as Windows loads quickly go into Device Manager, and disable the camera. DO NOT stop sysprep from running as there is a good chance you will stall it, and it won't finish the rest of what it needs to do.
- After sysprep has finished you will get the usual stuff about creating a user, and so fourth. Once this is done just run the installer for the driver I've linked to, and it will automatically install the older driver, as well as re-enable it. If it gives you a problem during the install you can also manually install/update to the older driver via Device Manager. Once done the system should shutdown just fine from then on.

Hope that helps some of you guys out.
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Old Feb 12, 2011, 10:53 AM   #2
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Smilie Re: Asus K50IJ (K50IN) XP Chicony camera driver issue - resolved

Hello,

Thank you for your explanation.

I grabed the driver you recommended.

But, would you be kind to explain the procedure?

1. go to Sysem restore? Is this correct? to what point???
2. Durnig the system restore if PC stop correspoding turn it of by pressing button for shutting down?? is this correct??
3. restart PC??
4.Go to device manager and disable camera driver??
5. Then what????? I don't understand the part regarding sysprep!!!
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Old Feb 12, 2011, 07:50 PM Threadstarter Thread Starter   #3
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Re: Asus K50IJ (K50IN) XP Chicony camera driver issue - resolved

Wow.. old thread. Completely forgot I did this.

Just after the recovery program as re-imaged the machine, and you boot up Windows for the first time it runs sysprep (system preparation). This is process/tool that Asus is using to install the rest of the software and drivers (it's that black DOS box that pops up, and you see things scrolling through it). When it gets to the point of installing the camera driver, that's when it can crash (I say can because some versions of that laptop don't use that camera). Now it can crash right away, and maybe not, but part of the sysprep process will be to automatically restart the computer once certain things are installed. If the driver is installed it's at this point that it will crash Windows reboots. What I described is the steps you should take before the sysprep tool restarts the machine so that the driver, nor the camera is running when it reboots. That way the system can finish installing everything without incident.

So:
1) when the utility (sysprep) gets to the point of installing the camera drivers, and locks up, hold the power button to shut the system down.

2) restart the computer, and let the sysprep utility start installing again. Immediately go into Device Manager, and if there, disable the camera. Once the camera is disabled just let everything continue installing as usual.

3) Once the system restore process is finished, and everything is installed (where Windows is up and running), just run the setup program for the camera driver I linked to. That will not only replace the faulty driver, but is will also re-enable the camera for you.
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