[amyrancourt]

Hello everyone. I am new to the site and im really hoping that someone can help. In february I purchased a dell studio 17. I dont have any issues with this laptop other than whenever i play Runescape. My computer runs windows 7 64 bit. When i play the game (It doesnt happen everytime I play but happens at the most inconvienient times) the display will turn white and a pop up says that my Display driver for windows 7 has stopped responding and has recovered. I have to then Reload the page to continue what im doing. I then get a Java runtime environment error on the desktop. this is the error i get...#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x08c16b27, pid=5536, tid=5712
#
# JRE version: 6.0_19-b04
# Java VM: Java HotSpot(TM) Client VM (16.2-b04 mixed mode, sharing windows-x86 )
# Problematic frame:
# C [ig4icd32.dll+0x116b27]
#
# If you would like to submit a bug report, please visit:
# HotSpot Virtual Machine Error Reporting Page
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
--------------- T H R E A D ---------------
Current thread (0x04da6400): JavaThread "Thread-12" daemon [_thread_in_native, id=5712, stack(0x063c0000,0x06410000)]
siginfo: ExceptionCode=0xc0000005, reading address 0x0000000c
Registers:
EAX=0x19b8f8c0, EBX=0x1c2b6a48, ECX=0x0000001e, EDX=0x3ad353e0
ESP=0x0640dce4, EBP=0x1c2b6a40, ESI=0x0000000c, EDI=0x00000000
EIP=0x08c16b27, EFLAGS=0x00010206
Top of Stack: (sp=0x0640dce4)
0x0640dce4: 0000007a 3ad30f28 0000007a 00020000
0x0640dcf4: 000000ff 1c2b6a40 10101010 3f701010
0x0640dd04: 08c1e33b 00000078 3ad353e0 0000007a
0x0640dd14: 00000011 08c1e681 3ad353e0 0000007a
0x0640dd24: 00000000 3ad30f28 3ad3027f 00080039
0x0640dd34: 08b6d934 1c2b6c28 3ad30f28 0000000a
0x0640dd44: 5a4bb520 3ad30f28 3ad3027f 08b8add4
0x0640dd54: 3ad30f28 5a4bb400 00000004 00000084
Instructions: (pc=0x08c16b27)
0x08c16b17: 5c 24 18 f2 0f 10 44 24 18 8b 7b f8 0f af 7a 18
0x08c16b27: 0f b6 2c 37 03 fe f2 0f 2a cd f2 0f 59 c8 f2 0f

Stack: [0x063c0000,0x06410000], sp=0x0640dce4, free space=1370640d7c8k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [ig4icd32.dll+0x116b27]
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
J jaggl.OpenGL.glDrawElements(IIIJ)V
J da.a(IIIILafV
J gm.b(I)V
J gm.a(Lc;Lpr;I)V
J u.b(Lza;I)Lnd;
J jo.a(Lke;LakV
J mu.a(B)V
J mu.a(I)V
J im.a(Z)Z
J mm.a(I[[[BIBII)V
J oo.a(Lza;IILc;III[[[B[I[I[I[I[IIBIIZ)V
J kl.a(IZIIZI)V
J ko.a(IIII[Lgh;IIIII)V
J ko.a(IIII[Lgh;IIIII)V
J ko.a(IIII[Lgh;IIIII)V
J vf.a(IIIIIIIIZ)V
J fg.b(Z)V
J sa.a(B)V
J client.g(I)V
J client.e(B)V
J dg.a(B)V
J dg.run()V
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x04da3400 JavaThread "Thread-24" daemon [_thread_blocked, id=6112, stack(0x05e00000,0x05e50000)]
0x04da7000 JavaThread "Thread-17" daemon [_thread_blocked, id=5900, stack(0x0dee0000,0x0df30000)]
0x04da6800 JavaThread "Thread-16" daemon [_thread_blocked, id=5832, stack(0x08700000,0x08750000)]
0x04da5000 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=5808, stack(0x08260000,0x082b0000)]
0x04da5800 JavaThread "Thread-13" daemon [_thread_blocked, id=5720, stack(0x06960000,0x069b0000)]
=>0x04da6400 JavaThread "Thread-12" daemon [_thread_in_native, id=5712, stack(0x063c0000,0x06410000)]
0x04da5c00 JavaThread "Thread-11" daemon [_thread_blocked, id=5708, stack(0x06330000,0x06380000)]
0x04da4400 JavaThread "thread applet-loader.class-1" [_thread_blocked, id=5696, stack(0x05b70000,0x05bc0000)]
0x04da4c00 JavaThread "AWT-EventQueue-2" [_thread_blocked, id=5692, stack(0x05c50000,0x05ca0000)]
0x04da4000 JavaThread "Applet 1 LiveConnect Worker Thread" [_thread_blocked, id=5684, stack(0x04f60000,0x04fb0000)]
0x04da3800 JavaThread "Browser Side Object Cleanup Thread" [_thread_blocked, id=5672, stack(0x05ae0000,0x05b30000)]
0x04da2c00 JavaThread "Windows Tray Icon Thread" [_thread_in_native, id=5664, stack(0x05820000,0x05870000)]
0x04da2800 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=5660, stack(0x05790000,0x057e0000)]
0x04d9ec00 JavaThread "CacheMemoryCleanUpThread" daemon [_thread_blocked, id=5656, stack(0x05700000,0x05750000)]
0x04d99000 JavaThread "Java Plug-In Heartbeat Thread" [_thread_blocked, id=5640, stack(0x055e0000,0x05630000)]
0x04d98800 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=5632, stack(0x05450000,0x054a0000)]
0x04d94000 JavaThread "AWT-Windows" daemon [_thread_in_native, id=5628, stack(0x053c0000,0x05410000)]
0x04d90800 JavaThread "AWT-Shutdown" [_thread_blocked, id=5624, stack(0x05330000,0x05380000)]
0x04d90000 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=5620, stack(0x052a0000,0x052f0000)]
0x0259fc00 JavaThread "Java Plug-In Pipe Worker Thread (Client-Side)" daemon [_thread_in_native, id=5616, stack(0x04ff0000,0x05040000)]
0x0258d400 JavaThread "Timer-0" [_thread_blocked, id=5608, stack(0x04c80000,0x04cd0000)]
0x024fe800 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=5600, stack(0x049d0000,0x04a20000)]
0x024e5000 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=5592, stack(0x048b0000,0x04900000)]
0x024ddc00 JavaThread "CompilerThread0" daemon [_thread_blocked, id=5588, stack(0x04820000,0x04870000)]
0x024dc800 JavaThread "Attach Listener" daemon [_thread_blocked, id=5584, stack(0x04790000,0x047e0000)]
0x024d9800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=5580, stack(0x04700000,0x04750000)]
0x024d5400 JavaThread "Finalizer" daemon [_thread_blocked, id=5576, stack(0x04670000,0x046c0000)]
0x024d0800 JavaThread "Reference Handler" daemon [_thread_blocked, id=5572, stack(0x045e0000,0x04630000)]
0x003a9400 JavaThread "main" [_thread_blocked, id=5564, stack(0x00320000,0x00370000)]
Other Threads:
0x024cf400 VMThread [stack: 0x01e80000,0x01ed0000] [id=5568]
0x024eec00 WatcherThread [stack: 0x04940000,0x04990000] [id=5596]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation total 24768K, used 10807K [0x2dc40000, 0x2f720000, 0x2fe40000)
eden space 22016K, 36% used [0x2dc40000, 0x2e41de80, 0x2f1c0000)
from space 2752K, 100% used [0x2f470000, 0x2f720000, 0x2f720000)
to space 2752K, 0% used [0x2f1c0000, 0x2f1c0000, 0x2f470000)
tenured generation total 54872K, used 34473K [0x2fe40000, 0x333d6000, 0x34240000)
the space 54872K, 62% used [0x2fe40000, 0x31fea5b0, 0x31fea600, 0x333d6000)
compacting perm gen total 12288K, used 7742K [0x34240000, 0x34e40000, 0x38240000)
the space 12288K, 63% used [0x34240000, 0x349cf898, 0x349cfa00, 0x34e40000)
ro space 10240K, 51% used [0x38240000, 0x3876ae00, 0x3876ae00, 0x38c40000)
rw space 12288K, 54% used [0x38c40000, 0x392d72d8, 0x392d7400, 0x39840000)
Dynamic libraries:
0x00400000 - 0x00424000 C:\Program Files (x86)\Java\jre6\bin\java.exe
0x77060000 - 0x771e0000 C:\Windows\SysWOW64\ntdll.dll
0x76b60000 - 0x76c60000 C:\Windows\syswow64\kernel32.dll
0x761d0000 - 0x76216000 C:\Windows\syswow64\KERNELBASE.dll
0x75fb0000 - 0x76050000 C:\Windows\syswow64\ADVAPI32.dll
0x76220000 - 0x762cc000 C:\Windows\syswow64\msvcrt.dll
0x75f90000 - 0x75fa9000 C:\Windows\SysWOW64\sechost.dll
0x74de0000 - 0x74ed0000 C:\Windows\syswow64\RPCRT4.dll
0x74bd0000 - 0x74c30000 C:\Windows\syswow64\SspiCli.dll
0x74bc0000 - 0x74bcc000 C:\Windows\syswow64\CRYPTBASE.dll
0x72a00000 - 0x72a4b000 C:\Windows\system32\apphelp.dll
0x73f90000 - 0x7401c000 C:\Windows\AppPatch\AcLayers.DLL
0x75b20000 - 0x75c20000 C:\Windows\syswow64\USER32.dll
0x75f00000 - 0x75f90000 C:\Windows\syswow64\GDI32.dll
0x75c20000 - 0x75c2a000 C:\Windows\syswow64\LPK.dll
0x74d30000 - 0x74dcd000 C:\Windows\syswow64\USP10.dll
0x74ed0000 - 0x75b19000 C:\Windows\syswow64\SHELL32.dll
0x766f0000 - 0x76747000 C:\Windows\syswow64\SHLWAPI.dll
0x76970000 - 0x76acc000 C:\Windows\syswow64\ole32.dll
0x76ad0000 - 0x76b5f000 C:\Windows\syswow64\OLEAUT32.dll
0x73320000 - 0x73337000 C:\Windows\system32\USERENV.dll
0x73310000 - 0x7331b000 C:\Windows\system32\profapi.dll
0x72c30000 - 0x72c81000 C:\Windows\system32\WINSPOOL.DRV
0x73f40000 - 0x73f52000 C:\Windows\system32\MPR.dll
0x75e30000 - 0x75e90000 C:\Windows\system32\IMM32.DLL
0x76080000 - 0x7614c000 C:\Windows\syswow64\MSCTF.dll
0x7c340000 - 0x7c396000 C:\Program Files (x86)\Java\jre6\bin\msvcr71.dll
0x6d800000 - 0x6da97000 C:\Program Files (x86)\Java\jre6\bin\client\jvm.dll
0x743f0000 - 0x74422000 C:\Windows\system32\WINMM.dll
0x6d7b0000 - 0x6d7bc000 C:\Program Files (x86)\Java\jre6\bin\verify.dll
0x6d330000 - 0x6d34f000 C:\Program Files (x86)\Java\jre6\bin\java.dll
0x6d290000 - 0x6d298000 C:\Program Files (x86)\Java\jre6\bin\hpi.dll
0x77030000 - 0x77035000 C:\Windows\syswow64\PSAPI.DLL
0x6d7f0000 - 0x6d7ff000 C:\Program Files (x86)\Java\jre6\bin\zip.dll
0x6d430000 - 0x6d436000 C:\Program Files (x86)\Java\jre6\bin\jp2native.dll
0x6d1d0000 - 0x6d1e3000 C:\Program Files (x86)\Java\jre6\bin\deploy.dll
0x762d0000 - 0x763ec000 C:\Windows\syswow64\CRYPT32.dll
0x74dd0000 - 0x74ddc000 C:\Windows\syswow64\MSASN1.dll
0x767e0000 - 0x768d4000 C:\Windows\syswow64\WININET.dll
0x75e90000 - 0x75e93000 C:\Windows\syswow64\Normaliz.dll
0x76410000 - 0x76545000 C:\Windows\syswow64\urlmon.dll
0x75c30000 - 0x75e29000 C:\Windows\syswow64\iertutil.dll
0x6d6b0000 - 0x6d6f4000 C:\Program Files (x86)\Java\jre6\bin\regutils.dll
0x72eb0000 - 0x72eb9000 C:\Windows\system32\VERSION.dll
0x6d610000 - 0x6d623000 C:\Program Files (x86)\Java\jre6\bin\net.dll
0x74c30000 - 0x74c65000 C:\Windows\syswow64\WS2_32.dll
0x74c70000 - 0x74c76000 C:\Windows\syswow64\NSI.dll
0x732a0000 - 0x732dc000 C:\Windows\system32\mswsock.dll
0x73150000 - 0x73156000 C:\Windows\System32\wship6.dll
0x6d630000 - 0x6d639000 C:\Program Files (x86)\Java\jre6\bin\nio.dll
0x6d000000 - 0x6d14a000 C:\Program Files (x86)\Java\jre6\bin\awt.dll
0x72c90000 - 0x72e2e000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_4211 89da2b7fabfc\COMCTL32.dll
0x725c0000 - 0x725d3000 C:\Windows\system32\DWMAPI.DLL
0x725e0000 - 0x72660000 C:\Windows\system32\uxtheme.dll
0x730d0000 - 0x73114000 C:\Windows\system32\dnsapi.DLL
0x731d0000 - 0x731ec000 C:\Windows\system32\iphlpapi.DLL
0x731c0000 - 0x731c7000 C:\Windows\system32\WINNSI.DLL
0x6d230000 - 0x6d284000 C:\Program Files (x86)\Java\jre6\bin\fontmanager.dll
0x73290000 - 0x73295000 C:\Windows\System32\wshtcpip.dll
0x72750000 - 0x72756000 C:\Windows\system32\rasadhlp.dll
0x72710000 - 0x72748000 C:\Windows\System32\fwpuclnt.dll
0x6d7a0000 - 0x6d7af000 C:\Program Files (x86)\Java\jre6\bin\unpack.dll
0x10000000 - 0x1000d000 C:\.jagex_cache_32\runescape\jagmisc.dll
0x6d520000 - 0x6d544000 C:\Program Files (x86)\Java\jre6\bin\jsound.dll
0x6d550000 - 0x6d558000 C:\Program Files (x86)\Java\jre6\bin\jsoundds.dll
0x742e0000 - 0x74352000 C:\Windows\system32\DSOUND.dll
0x74390000 - 0x743b5000 C:\Windows\system32\POWRPROF.dll
0x76550000 - 0x766ed000 C:\Windows\syswow64\SETUPAPI.dll
0x76050000 - 0x76077000 C:\Windows\syswow64\CFGMGR32.dll
0x763f0000 - 0x76402000 C:\Windows\syswow64\DEVOBJ.dll
0x707f0000 - 0x70829000 C:\Windows\system32\MMDevAPI.DLL
0x72440000 - 0x72535000 C:\Windows\system32\PROPSYS.dll
0x70160000 - 0x70190000 C:\Windows\system32\wdmaud.drv
0x70090000 - 0x70094000 C:\Windows\system32\ksuser.dll
0x73350000 - 0x73357000 C:\Windows\system32\AVRT.dll
0x70230000 - 0x70266000 C:\Windows\system32\AUDIOSES.DLL
0x70220000 - 0x70228000 C:\Windows\system32\msacm32.drv
0x74360000 - 0x74374000 C:\Windows\system32\MSACM32.dll
0x70210000 - 0x70217000 C:\Windows\system32\midimap.dll
0x76750000 - 0x767d3000 C:\Windows\syswow64\CLBCatQ.DLL
0x6d360000 - 0x6d366000 C:\Program Files (x86)\Java\jre6\bin\jawt.dll
0x089b0000 - 0x089c8000 C:\.jagex_cache_32\runescape\jaggl.dll
0x6fcb0000 - 0x6fd78000 C:\Windows\system32\OPENGL32.dll
0x700a0000 - 0x700c2000 C:\Windows\system32\GLU32.dll
0x72310000 - 0x723f7000 C:\Windows\system32\DDRAW.dll
0x72300000 - 0x72306000 C:\Windows\system32\DCIMAN32.dll
0x08b00000 - 0x090d2000 C:\Windows\system32\ig4icd32.dll
0x091e0000 - 0x0959e000 C:\Windows\system32\ig4dev32.dll
VM Arguments:
jvm_args: -D__jvm_launched=45275528439 -Xbootclasspath/a:C:\\PROGRA~2\\Java\\jre6\\lib\\deploy.jar;C:\\PR OGRA~2\\Java\\jre6\\lib\\javaws.jar;C:\\PROGRA~2\\ Java\\jre6\\lib\\plugin.jar -Dsun.awt.warmup=true -Xmx102m -Dsun.java2d.noddraw=true -Dsun.plugin2.jvm.args=-D__jvm_launched=45275528439 "-Xbootclasspath/a:C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\lib\\\\deploy. jar;C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\lib\\\\javaw s.jar;C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\lib\\\\plu gin.jar" "-Djava.class.path=C:\\\\PROGRA~2\\\\Java\\\\jre6\\\ \classes" -Dsun.awt.warmup=true --- -- -Xmx102m -Dsun.java2d.noddraw=true
java_command: sun.plugin2.main.client.PluginMain write_pipe_name=jpi2_pid4440_pipe3,read_pipe_name= jpi2_pid4440_pipe2
Launcher Type: SUN_STANDARD
Environment Variables:
PATH=C:\Program Files (x86)\Internet Explorer;;C:\Windows\system32;C:\Windows;C:\Window s\System32\Wbem;C:\Windows\System32\WindowsPowerSh ell\v1.0\;C:\Program Files (x86)\Common Files\Roxio Shared\DLLShared\;C:\Program Files (x86)\QuickTime\QTSystem\
USERNAME=amyjo
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 23 Stepping 10, GenuineIntel

--------------- S Y S T E M ---------------
OS: Windows 7 Build 7600
CPU:total 2 (2 cores per cpu, 1 threads per core) family 6 model 23 stepping 10, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1
Memory: 4k page, physical 4154308k(1838660k free), swap 8306720k(4880208k free)
vm_info: Java HotSpot(TM) Client VM (16.2-b04) for windows-x86 JRE (1.6.0_19-b04), built on Mar 9 2010 00:48:41 by "java_re" with MS VC++ 7.1 (VS2003)
time: Tue Apr 06 12:59:10 2010
elapsed time: 22216 seconds


I have talked to dell techs till my ears about to fall off. I have had them do remote assist and they just update my driver which always says its current. I have also removed and reinstalled java to the most possible current version. Dell says its a software issue and can help me if i pay over 150 dollars..which i really cant afford to do at this time..So please if anyone can help me resolve this issue i sure would appreciate it. If you want to email me please use this email. scallynag@hotmail.com or post here..Thanks!!!!