All my problems solved.. those of you with DELL's, READ!!!

nate_ski · Aug 31, 2004, 03:50 AM

Those of you with DELLs, GOOD INFORMATION!

Well, As many of you readers know, I was having "severe" problems with my computer. Luckily, I have access to another computer and was able to get onto the dell website, create an account with my computer info/name (free), I have no warranty left BTW. I found an option to "chat" live with tech support. Its basically like an instant messaging program to talk to tech reps. They had me do many things including take out the HD and CD-ROM, battery, ram, modem etc etc. What all my problems ended up being was a bad stick of RAM! I was so extatic (sp) that they were able to in a sense help me fix my problem.. basically just trouble shooting components!

anyways, i HIGHLY recommend this live chat. Here is the link to it
http://www.support.dell.com/support...s=19&l=en&s=dhs * I dont know if it will work unless you create an account. Anyways, what you do is choose one of the 4 different techs, if there is no link to click, keep refreshing your page, when you are able to click a link, it means that a tech is available. Their responses are surprisingly fast! and its sure as hell beats calling tech support, waiting on hold FOREVER and then getting the foreign guy you cant understand.

Seriously, this is the best thing they have, i wish i would have known about it sooner.

BTW, thanks to all those that answered my questions and gave me tips on what to try!

-Nate

GutterPunk · Aug 31, 2004, 07:18 PM

it dont work if you dont have a dell w/ the special codes

Judas · Sep 1, 2004, 01:24 AM

i used it about a year and a half ago on various dell products..... i actually had to go on one time to figure out how to open up one of the cases.. (pulling the front and top cover off without breaking it)..... dell likes to hide things.. i'll tell you that much...

anyways... yes, they are the best thing if you can get on a computer and talk to them

Aug 31, 2004, 03:50 AM	#1
nate_ski DriverHeaven Newbie Join Date: Aug 2004 Posts: 9 Rep Power: 0	All my problems solved.. those of you with DELL's, READ!!! Those of you with DELLs, GOOD INFORMATION! Well, As many of you readers know, I was having "severe" problems with my computer. Luckily, I have access to another computer and was able to get onto the dell website, create an account with my computer info/name (free), I have no warranty left BTW. I found an option to "chat" live with tech support. Its basically like an instant messaging program to talk to tech reps. They had me do many things including take out the HD and CD-ROM, battery, ram, modem etc etc. What all my problems ended up being was a bad stick of RAM! I was so extatic (sp) that they were able to in a sense help me fix my problem.. basically just trouble shooting components! anyways, i HIGHLY recommend this live chat. Here is the link to it http://www.support.dell.com/support...s=19&l=en&s=dhs * I dont know if it will work unless you create an account. Anyways, what you do is choose one of the 4 different techs, if there is no link to click, keep refreshing your page, when you are able to click a link, it means that a tech is available. Their responses are surprisingly fast! and its sure as hell beats calling tech support, waiting on hold FOREVER and then getting the foreign guy you cant understand. Seriously, this is the best thing they have, i wish i would have known about it sooner. BTW, thanks to all those that answered my questions and gave me tips on what to try! -Nate

Aug 31, 2004, 07:18 PM	#2
GutterPunk I = Greatest Dood Join Date: Nov 2003 Location: Nebraska Posts: 5,949 Rep Power: 71	it dont work if you dont have a dell w/ the special codes __________________ Rock On \m/ Thank you Mousey for the Sig! --------------- Intel Core2Duo E6660 (3.4GHZ) ~ Tuniq Tower 120 ~ Enermax Galaxy 1000W ~ Corsair Dominator @ 1090MHZ 5-5-5-15 (OCZ XTC Modded Cooler)~ EVGA 8800GTX W/ HR-03 Plus 120MM ~ Asus DVD-RW LiteScribe ~ LG DVD-RW ~ Corsair Voyager 2GB ReadyBoost Drive ~ Vantec Nexus Fan Controller ~ ThermalTake Armor 25CM fan ~ Personal Finance Blog: Dent Your Debt