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Laptop and Notebook General and Technical Forum Got problems with that laptop? ask for help here. Need a new laptop?

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Old Jan 25, 2006, 05:31 PM   #1
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Sad Help im all confused (tho its not hard!) lol

hey!
just wondering if anyone could help me.... My laptop wont connect to the internet its got wireless connection and i have an internet service provider and everything was workin normally until my annoying brother messed around on my laptop loading up a game onto the desktop, ive deleted the game and gone into safe mode to "system restore" to a previous date but it wont work (dunno y i tried that but its bout the only technical thing i can do lol) Also when i sign into msn and it doesnt work the msn troubleshooter comes up with an exclamation mark next to "DNS" so im guessin theres somethin wrong with that-whatever the hell it is lol Neways just wondering if anyone has ne ideas how to sort it out-in simple terms please as u might of guessed im not very clued up in the computer world with the technical jargo and stuff thanx in advance!
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Old Jan 26, 2006, 10:13 AM   #2
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my first thing to check would be the wireless connection. Either you can use the built in wireless onnection handler from windows XP or most of the time the manufacturor of the wireless card supplies the software.
Check if you get a connection, that's the first thing you need. Hope this helps, if not let me know
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Old Jan 26, 2006, 05:54 PM Threadstarter Thread Starter   #3
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sorry i should have said that it used to connect wirelessly until recently so i definately know that i can get a connection But it has just recently decided that it doesnt want to connect wirelessly! (and takes a while on dial up, sometimes a few attempts) im also on broadband if that makes any difference!
thanks for the reply btw
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Old Jan 26, 2006, 06:11 PM   #4
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System Specs

CONTROL PANEL -> Network Connections

Right click your WiFi connection, select "Properties"

Under "This Connection Uses the Following Items," open "Internet Protocol (TCP/IP)" and make sure "Obtain an IP address automatically" and "Obtain a DNS server address automatically" are both checked.

If both are checked, try restarting your access point by powering it down and back on.

Are there any other comps on your network? Are they working? Do you have anti-virus and anti-spyware installed?

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