Resolution problem - ATI radeon 9600 mobility

hambo_12 · Sep 6, 2006, 11:30 AM

Real weird one here.

At work we have a few Compaq nc6000 notebooks, which come with an ATI radeon 9600 mobility video card. When setting up all of these notebooks, the native resolution is 1400 x 1200 or something like that.

However, there is one notebook which will only go to 1024 x 768, and it says that is it's native resolution. I have tried everything I can think of to change it. Display properties show that 1024 x 768 is the max res.

I have tried swapping hard drives from a 1400x1200 notebook into the 1024x768 notebook, and the res is still 1024x768.

I have also snotted the lappie and started again, but with no luck

Does anyone have any idea as to why this one lappie would be dodgy?

**temeteus82** · Sep 6, 2006, 11:55 AM

Hi there and welcome to DH!
So the notebook that can do only 1024x768 is Compaq nc6000?
If it is try update the drivers. If that don't help there's a option in display properties that might soleve things or make it worse. But we'll get to that later.

hambo_12 · Sep 7, 2006, 01:03 AM

Hi Temeteus82,

I have download and updated the drivers from both the hp website, and ati website. I have rolled back, uninstalled, updated, everything I can think of.

The strange thing is that the exact same driver CD is used on all of the notebooks, but this is the only one that remains on 1024 x 768?? And yes it is an nc6000...

Any ideas will be great, thanks.

**temeteus82** · Sep 7, 2006, 09:40 AM

ok, so it seems that it' not driver issua then...
take a look on computer that has no resolution problems and goto display properties / settings / advanced / moniror
There you should se check box that allow you to "force" the resolution. If this feature is on a computer that has no resolution problems then there is the way to fix it.

Sep 6, 2006, 11:30 AM	#1
hambo_12 DriverHeaven Newbie Join Date: Sep 2006 Posts: 2 Rep Power: 0	Resolution problem - ATI radeon 9600 mobility Real weird one here. At work we have a few Compaq nc6000 notebooks, which come with an ATI radeon 9600 mobility video card. When setting up all of these notebooks, the native resolution is 1400 x 1200 or something like that. However, there is one notebook which will only go to 1024 x 768, and it says that is it's native resolution. I have tried everything I can think of to change it. Display properties show that 1024 x 768 is the max res. I have tried swapping hard drives from a 1400x1200 notebook into the 1024x768 notebook, and the res is still 1024x768. I have also snotted the lappie and started again, but with no luck Does anyone have any idea as to why this one lappie would be dodgy?

Sep 7, 2006, 01:03 AM	Thread Starter #3
hambo_12 DriverHeaven Newbie Join Date: Sep 2006 Posts: 2 Rep Power: 0	Hi Temeteus82, I have download and updated the drivers from both the hp website, and ati website. I have rolled back, uninstalled, updated, everything I can think of. The strange thing is that the exact same driver CD is used on all of the notebooks, but this is the only one that remains on 1024 x 768?? And yes it is an nc6000... Any ideas will be great, thanks.