Mobility Radeon 9600 M10 - Screen blurred

kogan · Oct 7, 2006, 11:56 PM

Hi! Maybe anyone can help me to fix this problem. During gaming the screen suddenly blurs or gets dark (system hangs up). In normal use i don't have any troubles with my graphic card.

Up to now i have tried serveral Omega-Drivers and ATI-Drivers.
Now i reinstalled the Ati-driver that i got from my vendor (when bought laptop).

Windows XP, Sp2, all updates:

Mobility M10 (No Ressource conflics)
Driver-Vendor: ATI Technologies Inc.
Driver-Date: 12.08.2003
Driver Version: 6.14.10.6378
Signeture: Microsoft Windows Hardware Compatibility Publisher

Chiptype: MOBILITY RADEON 9600 Series AGP (0x4E50) ..... SiSAgp 1.17 installed (former 1.21).
DAC-Type: Internal DAC(400Mhz)
Ram: 128 MB
BiosInformation: BK-ATI VER008.017M.097.000

Runs on 1400x1050 32bit LCD-Monitor 60khz.

To illustrate the problem i got a screenshot:

Anyone got the same troubles and could solve this ? Graphic-Chip defect?
Thanks
Alexander

Lelisevis · Oct 8, 2006, 12:28 AM

Looks like an overheating issue im afraid, if it's in warranty return it, if not it may be worth stripping it and cleaning the fans out and if your upto it maybe reseating the heatsink with new thermal paste.
If you need some help or to talk it through on messenger just PM me.

Zardon · Oct 8, 2006, 12:56 AM

to check if it is an overheating issue, install powerstrip and try underclocking the core and ram by 30-50mhz. just as a test. do it individually to isolate the problem. the more information you have when calling tech support or an RMA claim it will help (also helps to sound educated then these people dont fob you off).

kogan · Oct 9, 2006, 10:13 AM

Thanks for the info. Thought something like that since i tried several drivers with the same result. Black screen or blurred screen.

I May the changed my mainboard.
Now a silly question: Is the graphic-card directly assembled on the mainboard ?

Lelisevis · Oct 9, 2006, 10:37 PM

The graphics chip will be integrated onto the motherboard and is non-replaceable. Again I'd suggest checking all of the intake and exhausts ports as they basically operate like a small vacuum cleaner. One other thing to note is that most cards intake air on the bottom of the chassis so make sure it's not obstructed i.e your knee doesnt cover it.

Oct 7, 2006, 11:56 PM	#1
kogan DriverHeaven Newbie Join Date: Oct 2006 Posts: 2 Rep Power: 0	Mobility Radeon 9600 M10 - Screen blurred Hi! Maybe anyone can help me to fix this problem. During gaming the screen suddenly blurs or gets dark (system hangs up). In normal use i don't have any troubles with my graphic card. Up to now i have tried serveral Omega-Drivers and ATI-Drivers. Now i reinstalled the Ati-driver that i got from my vendor (when bought laptop). Windows XP, Sp2, all updates: Mobility M10 (No Ressource conflics) Driver-Vendor: ATI Technologies Inc. Driver-Date: 12.08.2003 Driver Version: 6.14.10.6378 Signeture: Microsoft Windows Hardware Compatibility Publisher Chiptype: MOBILITY RADEON 9600 Series AGP (0x4E50) ..... SiSAgp 1.17 installed (former 1.21). DAC-Type: Internal DAC(400Mhz) Ram: 128 MB BiosInformation: BK-ATI VER008.017M.097.000 Runs on 1400x1050 32bit LCD-Monitor 60khz. To illustrate the problem i got a screenshot: Anyone got the same troubles and could solve this ? Graphic-Chip defect? Thanks Alexander

Oct 8, 2006, 12:28 AM	#2
Lelisevis Howlin at the moon Join Date: Sep 2003 Posts: 1,663 Rep Power: 0	Looks like an overheating issue im afraid, if it's in warranty return it, if not it may be worth stripping it and cleaning the fans out and if your upto it maybe reseating the heatsink with new thermal paste. If you need some help or to talk it through on messenger just PM me.

Oct 8, 2006, 12:56 AM	#3
Zardon DriverHeaven Founder Join Date: May 2002 Posts: 32,480 Rep Power: 179	to check if it is an overheating issue, install powerstrip and try underclocking the core and ram by 30-50mhz. just as a test. do it individually to isolate the problem. the more information you have when calling tech support or an RMA claim it will help (also helps to sound educated then these people dont fob you off).

Oct 9, 2006, 10:13 AM	Thread Starter #4
kogan DriverHeaven Newbie Join Date: Oct 2006 Posts: 2 Rep Power: 0	Thanks for the info. Thought something like that since i tried several drivers with the same result. Black screen or blurred screen. I May the changed my mainboard. Now a silly question: Is the graphic-card directly assembled on the mainboard ?

Oct 9, 2006, 10:37 PM	#5
Lelisevis Howlin at the moon Join Date: Sep 2003 Posts: 1,663 Rep Power: 0	The graphics chip will be integrated onto the motherboard and is non-replaceable. Again I'd suggest checking all of the intake and exhausts ports as they basically operate like a small vacuum cleaner. One other thing to note is that most cards intake air on the bottom of the chassis so make sure it's not obstructed i.e your knee doesnt cover it.