white screen

patel.vishal907

hi all how are you?

i was checking my email on my laptop, pavilion zd8000, when all of a sudden the screen went white.

i can access safe mode, and VGA mode

i tried system restore, restore windows to last known configuration and repaired windows with no luck.

when i uninstall the monitor and display adaptors, the computer boots up with no white screen but its very zoomed in (640x480) and the bit display is 8 bit. if i try to change this, the computer does not load normally and i need to access safe mode.

under the monitors in device manager, there are 3 monitors (2 are default and one is plug and play monitor)
im not sure why there are 3 but by disabling or un-installing one of them affects my system.

i tried to update the display adapter driver and when windows loaded up the screen was blank with the mouse. i left it for a few minutes and the following happened:

A stop error screen appeared.

This is the first time i have seen this. the contents of this message is:

'Windows has been shut down....: ATI2dvag
The device driver got stuck in an infinite lop...this indicates a problem with the device or device driver programming the hardware incorrectly.

STOP: 0x000000EA (0X82E42DA8, 0X82F6ADA0, 0X82D57040, 0X00000001)

ATI2dvag
Dumping of physical memory to disk.'

i got the updated driver from HP where they emailed me the link.

any ideas?

thanks in advance