LCP down

blibbax · Mar 5, 2010, 10:44 AM

I've had my current ISP and internet setup for over a year now without any hitches.

Of late, however, I am occasionally getting 10 minute long disconnections from the internet. I'm pretty sure this is not a problem with my local network as I am still able to transfer files from computer to computer and access the router's device webpage. It's just the internet that I loose.

Whenever this happens, the router's log records the "LCP" going down. I did a little googling around, and tried out a couple of suggestions. It's taken a few days to try them as the problem only occurs every couple of days or so, and seemingly totally at random (no one application, time of day or level of internet use).

So far I have disabled UPnP to no effect, set all my router setting back to default to no effect, and also checked that everything is going through an ADSL filter, which it is.

My question is this: Is there something I can do to fix this at my end, is it a problem with the line to my house, or is there something my ISP can do?

procupine14 · Mar 5, 2010, 06:31 PM

Really sounds to me like something that your ISP needs to come out and check up on. It doesn't seem to me that there is anything going wrong on your end so I suppose the next step would be to contact your ISP and see what is going on.

blibbax · Mar 7, 2010, 08:45 AM

Hmm. That's what I didn't want to hear to be honest, but thanks anyway and I probably will do if this persists.

**temeteus82** · Mar 7, 2010, 11:30 AM

Err... Have you asked your ISP can you use other methods to establish the DSL connection? It sounds like you are using now Point-to-Point Protocol. And yeah that sounds like issues at your ISP's end... Since the router seems to be working just fine...

Takaharu · Mar 7, 2010, 01:48 PM

Quote:

Originally Posted by blibbax

Hmm. That's what I didn't want to hear to be honest, but thanks anyway and I probably will do if this persists.

Generally, that's what you do want to hear as it shouldn't involve costing you money; their technicians should come out, check the line and, if there's a fault, issue you with new equipment and, at a push, give you a discount off your current bill for the time lost. At least, that's what my experiences have been.
If it's a decent ISP they shouldn't charge you for a call-out if it's them at fault.

Mar 5, 2010, 10:44 AM	#1
blibbax What does this do? Join Date: Sep 2008 Location: Oxford, UK Posts: 4,250 Rep Power: 254 System Specs	LCP down I've had my current ISP and internet setup for over a year now without any hitches. Of late, however, I am occasionally getting 10 minute long disconnections from the internet. I'm pretty sure this is not a problem with my local network as I am still able to transfer files from computer to computer and access the router's device webpage. It's just the internet that I loose. Whenever this happens, the router's log records the "LCP" going down. I did a little googling around, and tried out a couple of suggestions. It's taken a few days to try them as the problem only occurs every couple of days or so, and seemingly totally at random (no one application, time of day or level of internet use). So far I have disabled UPnP to no effect, set all my router setting back to default to no effect, and also checked that everything is going through an ADSL filter, which it is. My question is this: Is there something I can do to fix this at my end, is it a problem with the line to my house, or is there something my ISP can do? __________________ Donate the spare computing power of your PC to help to cure Alzheimer's, ALS, Huntington's, Parkinson's disease and cancer: Fold for HH!

Mar 5, 2010, 06:31 PM	#2
procupine14 Why is it Beeping!?!?! Join Date: Apr 2007 Location: USA, Missouri Posts: 1,400 Rep Power: 58 System Specs	Re: LCP down Really sounds to me like something that your ISP needs to come out and check up on. It doesn't seem to me that there is anything going wrong on your end so I suppose the next step would be to contact your ISP and see what is going on. __________________ HTPC/file server: Windows 7 Ultimate 64-bit - AMD Phenom x4 9850 - 4GB OCZ DDR2 800 (2x2GB) - 1TB WD Black - 4 x 1TB Hitachi DeskStar in RAID 5 - ATi TV Wonder Digital Cable Tuner - HIS Raedon 4850 512MB - ASRock N68C-S UCC mobo - OCZ ModExtreme Pro 500W PSU GF's Gaming PC: Windows 7 Ultimate 64-bit - AMD Phenom 9850 - 4GB OCZ DDR2 1066 - 500GB Western Digital GP - HIS Raedon 5770 1GB - ASUS M3A78-EM - Zalman 650W PSU Media Streamer: Win 7 Pro 64-bit - AMD Athlon x2 3200+ - 4GB SuperTalent DDR2 800 - 250GB SeaGate Barracuda - MSI K9N6PGM2-V2 - ASUS Raedon 5450 SILENT - FSP group 250W PSU

Mar 7, 2010, 08:45 AM	Thread Starter #3
blibbax What does this do? Join Date: Sep 2008 Location: Oxford, UK Posts: 4,250 Rep Power: 254 System Specs	Re: LCP down Hmm. That's what I didn't want to hear to be honest, but thanks anyway and I probably will do if this persists. __________________ Donate the spare computing power of your PC to help to cure Alzheimer's, ALS, Huntington's, Parkinson's disease and cancer: Fold for HH!