[drwho]

I've been working on a new computer for my daughter, who's old one at college has been nothing but problems. Specs are listed below.

XP Home SP2
OCZ Modstream 520w
Abit Fatal1ty AN8
A64 3000+ (Venice core)
Geil One PC3200 (512x2)
Connect 3D X700 128 MB PCI-e
Hitachi Sata 40 GB HD

I'm trying to install a dail-up modem in the computer so I can get all the updates for her version of Windows and the other programs that require updates. The instructions in the Owner's Manuel tell me to install software first, so after I have installed the modem in the computer and booted back up the software I installed will help Windows recognise the modem, so I can install the drivers for the modem. The modem by the way is a Trendnet TFM-PCIV92A . Anyone got any suggestions on what I can try to get this modem installed?



drwho

[Necrosis]

Shot in the dark time. You might try seeing who made the chip on the modem, and then go to their site for drivers.

[PangingJr]

for modem with USB connection, it may require you to install an USB drivers first and then plug in the modem after and the rest of its drivers will be installed.

for PCI internal modem you may want to try installing the card into the system first and then install its drivers after.

uninstall the drivers that you've already installed if you can.
cancel and close all the warning about new hardwere found by Windows PnP at startup,
then open up the Device Manager and locate the entry with the yellow (!) symbols,
R-click on the entry and select Update Driver, or you may have to get its Properties first and select Driver tab and then Update Driver, then choose to do an Advanced install ->Don't search... ->Have Disk.

[drwho]

Hi Necrosis. You're problably gettin alittle tired of answering my questions for help. Updating the drivers is something I've thought of, but at the moment I can't get the computer to recognise that the modem is in the computer, so I can't install any drivers.

PagingJr, thanks for your suggestions, I will give them a try this morning and see if they help.



drwho

[PangingJr]

because you've installed the drivers before instead of after...
that modem uses Agere/Lucent's chips, there might be a chance that Windows recognizes it and gives it a Windows driver.
even that in many cases you would want to use the lastest drivers of the modem vendors over the Windows drivers.
so you would use the same method as mentioned above to Update Driver.

if for any reason Windows does not recognize the modem you should not have any problem installing it if the drivers are Windows XP compatibles.

[drwho]

Originally Posted by PangingJr

because you've installed the drivers before instead of after...
that modem uses Agere/Lucent's chips, there might be a chance that Windows recognizes it and gives it a Windows driver.
even that in many cases you would want to use the lastest drivers of the modem vendors over the Windows drivers.
so you would use the same method as mentioned above to Update Driver.

if for any reason Windows does not recognize the modem you should not have any problem installing it if the drivers are Windows XP compatibles.

The Trendnet modem that I've been trying to install is not recognized by windows, and to make matters worse it is eating up resources from the computers. I'm getting yellow question marks besides the X700 video card and the NF4 PCI-Express Root Port saying that these devices are not functioning properly because some other device is using the system resources.

I've even taken the USR 1660A modem out of my computer, stuck in my daughters and rebooted the computer. The computer recognizes that a PCI device has been installed, but I cannot install the modem drivers and I'm following the modem driver installation instructions to the letter. This is fast becoming a pain in the hind-quarters. For the USR modem I've tried using the installation disk that came with the modem and tried updated drivers from USR's website, and still no luck.



drwho

[Necrosis]

Hmm sounds like an IRQ problem. For one shut off anything you don't need on the motherboard.

[PangingJr]

Originally Posted by drwho

The Trendnet modem that I've been trying to install is not recognized by windows, and to make matters worse it is eating up resources from the computers. I'm getting yellow question marks besides the X700 video card and the NF4 PCI-Express Root Port saying that these devices are not functioning properly because some other device is using the system resources.

I've even taken the USR 1660A modem out of my computer, stuck in my daughters and rebooted the computer. The computer recognizes that a PCI device has been installed, but I cannot install the modem drivers and I'm following the modem driver installation instructions to the letter. This is fast becoming a pain in the hind-quarters. For the USR modem I've tried using the installation disk that came with the modem and tried updated drivers from USR's website, and still no luck.

that seems to me possible that this has something to do with the software installed.
you probably would need to clean out the modem drivers that you've installed before.

let's have more info about the Windows system...
Run msinfo32, this command starts the System Information,
expand 'Hardware Resources' and look on right pane window... do you see any modem name under the Device column?
also, expand the 'Components' and click on 'Problem Devices'... any device list on the right pane window?

also, reboot the PC and recheck your BIOS settings, set all PCI IRQs assignment to Auto or may be Auto assign IRQs in your BIOS.

[drwho]

Originally Posted by PangingJr

that seems to me possible that this has something to do with the software installed.
you probably would need to clean out the modem drivers that you've installed before.

let's have more info about the Windows system...
Run msinfo32, this command starts the System Information,
expand 'Hardware Resources' and look on right pane window... do you see any modem name under the Device column?
also, expand the 'Components' and click on 'Problem Devices'... any device list on the right pane window?

also, reboot the PC and recheck your BIOS settings, set all PCI IRQs assignment to Auto or may be Auto assign IRQs in your BIOS.

I have opened up the System Information.

In Hardware Resoruces......Now Modem listed in Device column.

In Components>Problem Devices.....Nothing listed.

Checked in Bios, all IRQ settings are in Auto mode.



drwho

[PangingJr]

can you extract files from the Trendnet modem drivers?
if you can, you should be able to install the drivers using the above method. then after that all kind of conflicts on the entries in the Device Manager will be gone.

[drwho]

Originally Posted by PangingJr

can you extract files from the Trendnet modem drivers?
if you can, you should be able to install the drivers using the above method. then after that all kind of conflicts on the entries in the Device Manager will be gone.

I'm sorry, but you're starting to get into the gray areas of my computer knowledge. Could you please explain a bit further?




drwho

[PangingJr]

sorry. that means if you can extract the driver package (in case it's a compressed files)...
then you can try extracting it to a folder and use the above method to install or update the device drivers by manually locating the setup information file - .inf file, so that the Windows can use it as setup information and installs the drivers for the device.

also, try using Add Hardware Wizard since the Widows cannot do an auto detect. open the wizard in Control Panel,
click Next ->select yes, i have already... and next ->select add a new hardware device at bottom of the list and next ->select advanced install and next ->
... select show all devices and next -> select Have Disk, browse to extracted folder and then to the setup information file - .inf file.
or,
... select Modem and next -> select don't detect my modem... and next ->select Have Disk, browse to extreacted folder and then the .inf file.

[PangingJr]

how's it going? i just went to Trendnet site to see if i can get drivers for your modem...
and to see how it looks like, i see it is also designed for Windows 2000/XP and the modem is quite new.
i don't see why the drivers won't install.

anyway, i suggest you go to the Trendnet download page and select your modem's product model number, then download the compressed driver files, extract the file to a folder and try the Add hardware wizard...
or, you can first try running the setup.exe again and see what happens?

[drwho]

Hi PagingJr

Just want to say thanks for all the help you've given me this weekend, unfortunately it was to no avail. Nothing I tried would get that Trendnet modem to work. I even called their tech support today. I was told after about a half hour of the teck guy asking me questions that the modem was not comparible with the system I'd built for my daughter. All I was trying to do was get on the internet with her computer so I could update windows and her ant-virus and a few other programs. It would have saved me the trouble of doing it at her college, where she'll be hooked up to high speed internet instead of a dail-up. It's time to give up beating the dead horse as they say. Again, thanks for your time and effort trying to help me out, I truly appreciate it.



drwho

[Yousaif]

Sounds like its time you got broadband too

[drwho]

Tell me about it, Yousaif. Where I live is like broadband limbo. The only high-speed internet available is Comcast. I'm not about to pay over $50 a month for cable internet. I've got two daughter's in college, and two sons in high school who eat me out of house and home. I've been waiting for either Yahoo SBC or Verizon DSL to hit Carol Stream, but it ain't happened yet.



drwho

[PangingJr]

No problem man. i wish i can help you more than that. you can't even get the 2nd modem to work on the system. this is something i like you to look at it again.(if you have time)... connect the modem to the system and reformat and clean install Windows and see?
anyway, you can always connect the new seystem that you built to yours and then share internet for updating things for her.

[drwho]

Originally Posted by PangingJr

No problem man. i wish i can help you more than that. you can't even get the 2nd modem to work on the system. this is something i like you to look at it again.(if you have time)... connect the modem to the system and reformat and clean install Windows and see?
anyway, you can always connect the new seystem that you built to yours and then share internet for updating things for her.

My origional intention when I first built her computer was just to use the modem so I could update her windows, anti-virus, and some other programs before she took it back to school. I would then have taken the modem out of her computer and kept it as a spare. The last two modems I tried, one of which was out of my computer, windows would detect, but no matter what I tried, I could not install the modem drivers. As it is now I'll have to do the updating when we get her new computer back to school and get hooked up to her internet down there.

By the way, I did try a clean install of windows with the modem already in the computer. After I got DirectX 9.0c, the chipset drivers, and the Cat drivers for the video card, I looked the Device Manager to check on modem, it had been recognized by windows, but I was still was unable to install the modem drivers. I've never had this problem before, oh well there is alway a first time.



drwho

[PangingJr]

ok, you have done all you can. hope she can manage the rest at her school by herself.

[drwho]

Originally Posted by PangingJr

ok, you have done all you can. hope she can manage the rest at her school by herself.

That makes two of us.



drwho