ATI: Time to say thanks.

tragic · Feb 20, 2003, 05:39 PM

Seems the natural thing to do for me:

I was having some weird issues with my radeon 9700 Pro and started this Thread.

Thanks to DH and ATI staff here, i got in contact with ATI and they said to RMA it. This i did, posted the card to some address here in europe, and the next thing i hear, is that my defective card is in Canada. After 10 days, authorisation was given to send a new Radeon 9700Pro.

Happily it arrived this week and i am glad to say it works a dream. Two weeks in total and what i consider excellent customer care service.

Thanks ATI

JCLW · Feb 23, 2003, 04:33 AM

I should say thanks as well - I got my 8500LE back in five days. Not bad, even if I live in Southern Ontario not far from ATI.

- JW

Zardon · Feb 23, 2003, 06:54 AM

great to hear

toddsmack2k · Feb 23, 2003, 07:12 AM

Keep up the great work ATI

Zardon · Feb 23, 2003, 09:55 AM

I would like your participation here please.

http://www.hardwareheaven.com/showthre...threadid=11560

Feb 20, 2003, 05:39 PM	#1
tragic Join Date: Oct 2002 Location: The Northern Hemi Posts: 0 Rep Power: 0	ATI: Time to say thanks. Seems the natural thing to do for me: I was having some weird issues with my radeon 9700 Pro and started this Thread. Thanks to DH and ATI staff here, i got in contact with ATI and they said to RMA it. This i did, posted the card to some address here in europe, and the next thing i hear, is that my defective card is in Canada. After 10 days, authorisation was given to send a new Radeon 9700Pro. Happily it arrived this week and i am glad to say it works a dream. Two weeks in total and what i consider excellent customer care service. Thanks ATI

Feb 23, 2003, 07:12 AM	#4
toddsmack2k It Never..... Join Date: Nov 2002 Location: Kentucky Posts: 3,173 Rep Power: 0	Keep up the great work ATI __________________ [color=blue]*Bleeding From the Inside Pouring Out, The* *DriverHeaven* Spiral, We Shall Never Let Go Of.[/color]

Feb 23, 2003, 04:33 AM	#2
JCLW Long Live The P6! Join Date: Nov 2002 Location: The Great White North Posts: 119 Rep Power: 0	I should say thanks as well - I got my 8500LE back in five days. Not bad, even if I live in Southern Ontario not far from ATI. - JW

Feb 23, 2003, 06:54 AM	#3
Zardon DriverHeaven Founder Join Date: May 2002 Posts: 32,480 Rep Power: 179	great to hear

Feb 23, 2003, 09:55 AM	#5
Zardon DriverHeaven Founder Join Date: May 2002 Posts: 32,480 Rep Power: 179	I would like your participation here please. http://www.hardwareheaven.com/showthre...threadid=11560