US residents like DSL better than cable

Iria · Apr 2, 2006, 07:05 AM

A study titled "Broadband and the Home of Tomorrow," the Consumer Electronics Association says that the war between cable and DSL providers is in full swing. According to the report, the US now ranks 15th in the world in terms of the percentage of households with broadband. Over 43 million US households have broadband access of some sort. Dial-up is now used in only 36 percent of US households, down from 60 percent in 2003.

DSL and cable are neck-and-neck, with each delivery method accounting for 29 percent of the home Internet access market. In contrast, cable had 15 percent of the market in 2000, while DSL accounted for a measly 4 percent.

When it comes to customer satisfaction, DSL rules the roost. 61 percent of consumers would recommend the service to a friend or family member, compared with only 46 percent for cable. Behind those figures loom the key service differentiators: speed and price. Cable subscribers are more likely to be happy with the speed of their service (76 percent) than DSL users (69 percent) and dial-up users (26 percent). The bigger factor, however, appears to be price.
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Read More / Source: Ars Technica

Apr 2, 2006, 07:05 AM	#1
Iria DriverHeaven Extreme Member Join Date: Apr 2004 Posts: 7,275 Rep Power: 89	US residents like DSL better than cable A study titled "Broadband and the Home of Tomorrow," the Consumer Electronics Association says that the war between cable and DSL providers is in full swing. According to the report, the US now ranks 15th in the world in terms of the percentage of households with broadband. Over 43 million US households have broadband access of some sort. Dial-up is now used in only 36 percent of US households, down from 60 percent in 2003. DSL and cable are neck-and-neck, with each delivery method accounting for 29 percent of the home Internet access market. In contrast, cable had 15 percent of the market in 2000, while DSL accounted for a measly 4 percent. When it comes to customer satisfaction, DSL rules the roost. 61 percent of consumers would recommend the service to a friend or family member, compared with only 46 percent for cable. Behind those figures loom the key service differentiators: speed and price. Cable subscribers are more likely to be happy with the speed of their service (76 percent) than DSL users (69 percent) and dial-up users (26 percent). The bigger factor, however, appears to be price. ___________ Read More / Source: Ars Technica