Epson Inkjet Printer Customers To Receive $45 Credit In Class Action Lawsuit

Vikingod · Apr 16, 2006, 04:00 PM

Epson America, Inc. (EAI) is going to give consumers $45 aimed towards the purchase of printers and ink cartridges after the company decided to settle lawsuits in several states. The lawsuits started after it was revealed that Epson inkjet printers and cartridges showed users that the ink cartridge was empty when it truly was not. Dozens of by-state lawsuits were filed earlier this year, but this most recent announcement combines all outstanding litigation into a single US blanket class action instead.

The class action claims that anyone in the US who purchased an Epson inkjet printer between April 8, 1999 and May 8, 2006 may be eligible for a $45 per-printer credit purchased between those dates from Epson's online store. Eligible customers can forfeit that $45 credit for a $25 check from Epson America, plus a $20 credit instead. If the $45 combined credit isn't good enough, Epson will give 25% off items in the online store, up to $100, as a third option.
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Read More / Source: DailyTech

aerospace · Apr 16, 2006, 07:05 PM

Now if only all other printer companies followed suit. My HP printer does the same thing. It has been saying the cartriges are low since last November, which ironically I could still print 30 double sided christmas cards, and 16 full page color photos and guess what? Every time I start my comp. I get this nag screen still telling me that my cartridges are low and need replacing.
I finally went into msconfig and killed the printer monitor and PRESTO! No more nag screens (until I print something)

**dj_stick** · Apr 16, 2006, 10:49 PM

they need to start doing this globally, everyone outside the us is (as usual) screwed

kn0w1 · Apr 16, 2006, 11:02 PM

forgot the next part of that article:
Interestingly enough, the settlement does not require Epson to change the thresholds at which the print cartridges report empty. Epson America claims it will make it clear on new products that even though the printer reports no ink a "saftey reserve" of ink still sits in the dispenser.

That's bogus they don't have to fix it so it doesn't report fake low levels.
Big whoop.. $45.. so that covers 1 ink cartridge..

Apr 16, 2006, 04:00 PM	#1
Vikingod Int'l Fish Liaison Join Date: Jul 2004 Location: By the light of lamp I sit and type... Posts: 16,197 Rep Power: 112 System Specs	Epson Inkjet Printer Customers To Receive $45 Credit In Class Action Lawsuit Epson America, Inc. (EAI) is going to give consumers $45 aimed towards the purchase of printers and ink cartridges after the company decided to settle lawsuits in several states. The lawsuits started after it was revealed that Epson inkjet printers and cartridges showed users that the ink cartridge was empty when it truly was not. Dozens of by-state lawsuits were filed earlier this year, but this most recent announcement combines all outstanding litigation into a single US blanket class action instead. The class action claims that anyone in the US who purchased an Epson inkjet printer between April 8, 1999 and May 8, 2006 may be eligible for a $45 per-printer credit purchased between those dates from Epson's online store. Eligible customers can forfeit that $45 credit for a $25 check from Epson America, plus a $20 credit instead. If the $45 combined credit isn't good enough, Epson will give 25% off items in the online store, up to $100, as a third option. ____________ Read More / Source: DailyTech

Apr 16, 2006, 07:05 PM	#2
aerospace HardwareHeaven Newbie Join Date: Nov 2005 Posts: 19 Rep Power: 0	Now if only all other printer companies followed suit. My HP printer does the same thing. It has been saying the cartriges are low since last November, which ironically I could still print 30 double sided christmas cards, and 16 full page color photos and guess what? Every time I start my comp. I get this nag screen still telling me that my cartridges are low and need replacing. I finally went into msconfig and killed the printer monitor and PRESTO! No more nag screens (until I print something)

Apr 16, 2006, 11:02 PM	#4
kn0w1 DriverHeaven Newbie Join Date: Feb 2003 Posts: 16 Rep Power: 0	forgot the next part of that article: Interestingly enough, the settlement does not require Epson to change the thresholds at which the print cartridges report empty. Epson America claims it will make it clear on new products that even though the printer reports no ink a "saftey reserve" of ink still sits in the dispenser. That's bogus they don't have to fix it so it doesn't report fake low levels. Big whoop.. $45.. so that covers 1 ink cartridge..