Gateway takes support to the heartland

Iria · Jul 13, 2006, 11:38 PM

Source: ZDNet
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Gateway announced a new tech support facility in South Dakota Thursday, designed to enhance customer support and reduce the company's reliance on third-party support providers.

The facility, which is expected to be operational during the third quarter, will not only include a group of customer support employees but will also be responsible for developing support tools that can be used internally and externally. The facility, which Gateway dubbed its Best Practices Center, will be based in North Sioux City, S.D.

Jul 13, 2006, 11:38 PM	#1
Iria DriverHeaven Extreme Member Join Date: Apr 2004 Posts: 7,275 Rep Power: 89	Gateway takes support to the heartland Source: ZDNet __________ Gateway announced a new tech support facility in South Dakota Thursday, designed to enhance customer support and reduce the company's reliance on third-party support providers. The facility, which is expected to be operational during the third quarter, will not only include a group of customer support employees but will also be responsible for developing support tools that can be used internally and externally. The facility, which Gateway dubbed its Best Practices Center, will be based in North Sioux City, S.D.