Learning to love a cable guy

Iria · Aug 26, 2006, 07:32 PM

Source: News.com
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When workers from AT&T and Verizon visit homes to install their new television services, they come with blue hospital booties that they slip over their shoes before going inside.

The sight of burly installers in dainty slip-ons might induce snickers. But the booties are just one of the many ways in which phone and cable companies are trying to reverse their reputations for shoddy service and win over customers who have a growing number of alternatives.

Aug 26, 2006, 07:32 PM	#1
Iria DriverHeaven Extreme Member Join Date: Apr 2004 Posts: 7,275 Rep Power: 89	Learning to love a cable guy Source: News.com ________ When workers from AT&T and Verizon visit homes to install their new television services, they come with blue hospital booties that they slip over their shoes before going inside. The sight of burly installers in dainty slip-ons might induce snickers. But the booties are just one of the many ways in which phone and cable companies are trying to reverse their reputations for shoddy service and win over customers who have a growing number of alternatives.