Source: enGadget
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So if you're a consumer electronics manufacturer in the midst of a highly-publicized product release, you'd think that the last group of customers you'd want to alienate would be the die-hard fanatics who participate in your forums everyday and were among the very first to place orders for said product, right? Well judging by the tone of the comments on the TiVo Community boards, that's exactly what the company has down to its so-called VIP subscribers -- you know, the ones who possess those coveted lifetime subscriptions and woke up extra-early
this past Tuesday to ensure that their new
Series3 boxes would arrive the next day.