Sprint breaks up with high-maintenance customers

Iria · Jul 5, 2007, 09:27 PM

Source: News.com
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The squeaky wheel doesn't always get the grease.

At least not if the squeaky wheel is a Sprint Nextel customer. On June 29, 2007, Sprint sent letters notifying some customers that their service would be canceled by the end of July due to excessive calls to customer service.

"Our records indicate that over the past year, we have received frequent calls from you regarding your billing or other general account information," the letter reads. "While we have worked to resolve your issues and questions to the best of our ability, the number of inquiries you have made to us during this time has led us to determine that we are unable to meet your current wireless needs."

"Therefore after careful consideration, the decision has been made to terminate your wireless service agreement effective July 30, 2007."

Judas · Jul 6, 2007, 12:02 AM

whoa... what a freaking kick in the nads that is. Apparently sprint is getting ballzy and doesn't need customers....

**dj_stick** · Jul 6, 2007, 12:20 AM

isn't that illegal?

Judas · Jul 6, 2007, 12:29 AM

i would have thought so...

but it seems every huge company can break contracts and agreements.... but if we, the small people do.. the shit hits the fan.

Jul 5, 2007, 09:27 PM	#1
Iria DriverHeaven Extreme Member Join Date: Apr 2004 Posts: 7,275 Rep Power: 87	Sprint breaks up with high-maintenance customers Source: News.com _______ The squeaky wheel doesn't always get the grease. At least not if the squeaky wheel is a Sprint Nextel customer. On June 29, 2007, Sprint sent letters notifying some customers that their service would be canceled by the end of July due to excessive calls to customer service. "Our records indicate that over the past year, we have received frequent calls from you regarding your billing or other general account information," the letter reads. "While we have worked to resolve your issues and questions to the best of our ability, the number of inquiries you have made to us during this time has led us to determine that we are unable to meet your current wireless needs." "Therefore after careful consideration, the decision has been made to terminate your wireless service agreement effective July 30, 2007."