Microsoft releases stand-alone Outlook with CRM built-in

**MIG-31** · Feb 6, 2008, 05:10 PM

Source: Betanews
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The Contacts feature in Microsoft Outlook 2007 gets a huge overhaul, with a new version released this morning that includes a Business Contact Manager. But that new feature will be an option, and for some, a costly upgrade.

Since it was introduced as part of Exchange 5.5, Microsoft Outlook has had the ability to record contacts on a simple database stored on the client's system. As time went on, that contacts list was shared with Windows...for better or worse. But the contacts system has essentially been a flat-file database, not a relational one. So while you could group contacts according to company, you couldn't exactly use that list as a way to maintain information that pertains to those contacts.

Feb 6, 2008, 05:10 PM	#1
MIG-31 HardwareHeaven News Mod Join Date: Dec 2002 Location: Nottingham,UK Posts: 56,854 Rep Power: 471 System Specs	Microsoft releases stand-alone Outlook with CRM built-in Source: Betanews _______________ The Contacts feature in Microsoft Outlook 2007 gets a huge overhaul, with a new version released this morning that includes a Business Contact Manager. But that new feature will be an option, and for some, a costly upgrade. Since it was introduced as part of Exchange 5.5, Microsoft Outlook has had the ability to record contacts on a simple database stored on the client's system. As time went on, that contacts list was shared with Windows...for better or worse. But the contacts system has essentially been a flat-file database, not a relational one. So while you could group contacts according to company, you couldn't exactly use that list as a way to maintain information that pertains to those contacts. __________________ Please Post Your News Submissions Here