Dell forced to sell 19-inch monitors for £9

**MIG-31** · Jul 3, 2009, 07:43 AM

Dell has been ordered to honour orders for $150 monitors mistakenly put on sale for $15 (£9) by the Taiwanese government.

The mistake was live for eight hours, and apparently 140,000 people took the offer before some bod at Dell clocked the problem.

However, the Taiwanese government, dangling the threat of prosecution due to violation of fair trade laws, says it is forcing them to honour the agreement.
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Source: Tech Radar

comp_ali · Jul 3, 2009, 10:18 AM

WTF , I wish I was one of those people , anyway Dell will never give something like that . Maybe send them the fiber frame only

EcPercy · Jul 3, 2009, 11:56 AM

Stuff like this happens.... Don't worry. I am sure DELL will get their money back some other way.

Mac Daddy · Jul 3, 2009, 12:07 PM

EDIT: Sorry my mistake was Dells error but still a pile of money.

140,000 x 150 = 21,000,000

Tyrsonswood · Jul 3, 2009, 12:15 PM

They will probably ship all the busted ones they have in stock......

IvanV · Jul 3, 2009, 12:32 PM

If they really force them to go through with the sales, some poor sod is really going to get roasted because of this.

I'd say that selling monitors at that price isn't fair trade, if it weren't an error, it would have probably been considered anti competitive.

OmegaRED · Jul 3, 2009, 01:20 PM

Screw Taiwan, it was probably goverment orders that accounted for most of the 140,000 sales and that's why they want the deal honored. It was a mistake and Dell should not have to honor it (price errors happen all the time in North American flyers and there are disclaimers to cover their asses if an error occurs).

SeraphicSorcerer · Jul 3, 2009, 02:58 PM

I don't really agree with the majority here, sorry but I don't honestly believe that if they have a pricing mistake they should be allowed to sell it at a higher price, either make sure you double check your work, or honor the fact that you're a moron.

I do however believe that they should not have to honor 140,000 orders, but to individuals, there does need to be a compromise. 100$ or something. Either way, I get tired of companies going oh it was a mistake, you lose.

IvanV · Jul 3, 2009, 03:20 PM

Nobody loses, there's no such thing as 140000 free monitors. It's not some sort of a deal that backfired on them, it was a simple clerical error, someone didn't press the '0' well or the keyboard didn't register. In a retail store, the mistake would become obvious at the counter and quickly corrected, but since this was online, the computers just billed what the database said the price was and carried on.

EDIT: And yeah, if I bought one of those and was told "Sorry, our bad, no monitor for you, we'll give you your $15 back.", I'd be disappointed, but that sort of final outcome would still make more sense to me than a $15 monitor.

Jul 3, 2009, 07:43 AM	#1
MIG-31 HardwareHeaven News Mod Join Date: Dec 2002 Location: Nottingham,UK Posts: 56,821 Rep Power: 471 System Specs	Dell forced to sell 19-inch monitors for £9 Dell has been ordered to honour orders for $150 monitors mistakenly put on sale for $15 (£9) by the Taiwanese government. The mistake was live for eight hours, and apparently 140,000 people took the offer before some bod at Dell clocked the problem. However, the Taiwanese government, dangling the threat of prosecution due to violation of fair trade laws, says it is forcing them to honour the agreement. ____________ Source: Tech Radar __________________ Please Post Your News Submissions Here

Jul 3, 2009, 10:18 AM	#2
comp_ali Sniper Join Date: Aug 2008 Location: Egypt Posts: 10,469 Rep Power: 339 System Specs	Re: Dell forced to sell 19-inch monitors for £9 WTF , I wish I was one of those people , anyway Dell will never give something like that . Maybe send them the fiber frame only __________________ Last edited by comp_ali; Jul 3, 2009 at 01:10 PM. Reason: Add never . lol

Jul 3, 2009, 11:56 AM	#3
EcPercy HardwareHeaven Senior Member Join Date: Jul 2002 Location: Iraq Posts: 1,535 Rep Power: 0	Re: Dell forced to sell 19-inch monitors for £9 Stuff like this happens.... Don't worry. I am sure DELL will get their money back some other way.

Jul 3, 2009, 12:07 PM	#4
Mac Daddy DriverHeaven Extreme Member Join Date: Jul 2002 Location: Ontario, Canada Posts: 7,950 Rep Power: 79 System Specs	Re: Dell forced to sell 19-inch monitors for £9 EDIT: Sorry my mistake was Dells error but still a pile of money. 140,000 x 150 = 21,000,000 __________________ "My mom said the only reason men are alive is for lawn care and vehicle maintenance." - Tim Allen

Jul 3, 2009, 12:32 PM	#6
IvanV HH Assassin Guild Member Join Date: Dec 2004 Posts: 5,914 Rep Power: 333 System Specs	Re: Dell forced to sell 19-inch monitors for £9 If they really force them to go through with the sales, some poor sod is really going to get roasted because of this. I'd say that selling monitors at that price isn't fair trade, if it weren't an error, it would have probably been considered anti competitive. __________________ If anyone has Portal 2 and hasn't played the co-op and wants to do me a favour, let me know (PM me or whatever).

Jul 3, 2009, 01:20 PM	#7
OmegaRED Relapsed Gamer Join Date: Oct 2002 Location: Ottawa , Canada Posts: 5,688 Rep Power: 173 System Specs	Re: Dell forced to sell 19-inch monitors for £9 Screw Taiwan, it was probably goverment orders that accounted for most of the 140,000 sales and that's why they want the deal honored. It was a mistake and Dell should not have to honor it (price errors happen all the time in North American flyers and there are disclaimers to cover their asses if an error occurs). __________________ E Penis Specs: <------------- See System Specs

Jul 3, 2009, 02:58 PM	#8
SeraphicSorcerer HardwareHeaven Senior Member Join Date: Jul 2002 Location: Florida Posts: 2,295 Rep Power: 156 System Specs	Re: Dell forced to sell 19-inch monitors for £9 I don't really agree with the majority here, sorry but I don't honestly believe that if they have a pricing mistake they should be allowed to sell it at a higher price, either make sure you double check your work, or honor the fact that you're a moron. I do however believe that they should not have to honor 140,000 orders, but to individuals, there does need to be a compromise. 100$ or something. Either way, I get tired of companies going oh it was a mistake, you lose. __________________

Jul 3, 2009, 03:20 PM	#9
IvanV HH Assassin Guild Member Join Date: Dec 2004 Posts: 5,914 Rep Power: 333 System Specs	Re: Dell forced to sell 19-inch monitors for £9 Nobody loses, there's no such thing as 140000 free monitors. It's not some sort of a deal that backfired on them, it was a simple clerical error, someone didn't press the '0' well or the keyboard didn't register. In a retail store, the mistake would become obvious at the counter and quickly corrected, but since this was online, the computers just billed what the database said the price was and carried on. EDIT: And yeah, if I bought one of those and was told "Sorry, our bad, no monitor for you, we'll give you your $15 back.", I'd be disappointed, but that sort of final outcome would still make more sense to me than a $15 monitor. __________________ If anyone has Portal 2 and hasn't played the co-op and wants to do me a favour, let me know (PM me or whatever).