niceguyrichy

Customers of Play.com have contacted the BBC to report problems with the online retailer's ordering system.

Many customers have received e-mails from Play.com reporting the despatch of an order they did not place.
Those opening the orders found contact details, including names and addresses, for other Play.com customers.
The problem appears to be widespread with many reporting Play.com help lines were jammed as they called to find out what had happened.

Simon Hurley from Clevedon near Bristol said he woke up this morning to find more than 80 e-mails from Play.com.
"I'm a big customer of theirs but not that big," he said. "I opened up each individual e-mail and it came up with another customer's name and their order."
Although there were no credit card details visible in the e-mails, Mr Hurley said all the messages had scrambled text at the bottom that could hide some information.

"People are being told to shred documents and then you have a big company like Play.com sending out hundreds of wrong e-mails to their customers," he said.

Mr Hurley said he rang Play.com to find out more but it took a long time to get through because the lines were "jammed solid".
Once he reached someone in customer services he was told that Play.com had a "massive problem."

So far it is not clear how many Play.com customers have received other people's e-mails nor how many e-mails have been sent out.
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Source: BBC News

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niceguyrichy

well i haven't had one (or hundreds), but i buy a lot from Play, and i don't like to think that some randomer has all my personal details

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Erroneus

>_> Phew good thing I never created an user with them, to much trouble anyway, because they send from Jersey.

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BlueMak

Is it just me that doesn't believe this wasn't a glitch?

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The people who are regarded as moral luminaries are those who forego ordinary pleasures themselves and find compensation in interfering with the pleasures of others(Bertrand Russell)"You go into Afghanistan, you got guys who slap women around for five years because they didn't wear a veil,You know, guys like that ain't got no manhood left anyway. So it's a hell of a lot of fun to shoot them." - Lt. Gen. James N. Mattis
This is slavery, not to speak one's thought. [Euripides-The Phoenician Women (c.411-409 B.C.)] http://www.macedonia.info/FALLACIESANDFACTS.htm Sic semper tyrannis.

niceguyrichy

LOL well i love a good conspiracy theory, so do tell what Play had to gain from this being deliberate ??

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BlueMak

No dude, I didn't say that Play.com wanted this to happen. I meant there was some outside "help".

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The people who are regarded as moral luminaries are those who forego ordinary pleasures themselves and find compensation in interfering with the pleasures of others(Bertrand Russell)"You go into Afghanistan, you got guys who slap women around for five years because they didn't wear a veil,You know, guys like that ain't got no manhood left anyway. So it's a hell of a lot of fun to shoot them." - Lt. Gen. James N. Mattis
This is slavery, not to speak one's thought. [Euripides-The Phoenician Women (c.411-409 B.C.)] http://www.macedonia.info/FALLACIESANDFACTS.htm Sic semper tyrannis.

niceguyrichy

ah right, gotcha

disappointed that there's no huge conspiracy theory though ..

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Gastrian

Well we could always make the theory about brick and mortar store like HMV providing the outside "help".

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