NTL Family pack scam

NewsFactory · Sep 9, 2003, 08:39 PM

This is for all you NTL customers that are on the Half price family pack £13.99p offer have you check your bill recently?

My NTL contract recently ran out and as their prices were to high for the Family pack , I decide to move but when I rang up NTL to cancel my contract they offered me their £13.99p half price Family pack offer to stay! so I did.

Here's how there scam works!

NTL will bill you at their standard rate which is £28.00p then only credit you with £13.00p as their system can't work in increments which means they cant do .99p but if you do the maths? LOL

£28.00
£13.00
--------
£15.00
--------

So they have over charged you by £1.01p! ring them up and get your money back. when you have a few million customers that adds up!

The_Neon_Cowboy · Sep 10, 2003, 07:42 AM

yikes... but hey they seem to be getting away with it

NewsFactory · Sep 10, 2003, 12:54 PM

No they think they are but if you ring them up and tell them they have made a mistake and they have to credit you back and then set up a £1 credit each month or just get the £1 Premiership plus offer for FREE

and don't forget to tell you're friends

Sep 9, 2003, 08:39 PM	#1
NewsFactory News Guru Join Date: May 2002 Location: UK Posts: 1,400 Rep Power: 0	NTL Family pack scam This is for all you NTL customers that are on the Half price family pack £13.99p offer have you check your bill recently? My NTL contract recently ran out and as their prices were to high for the Family pack , I decide to move but when I rang up NTL to cancel my contract they offered me their £13.99p half price Family pack offer to stay! so I did. Here's how there scam works! NTL will bill you at their standard rate which is £28.00p then only credit you with £13.00p as their system can't work in increments which means they cant do .99p but if you do the maths? LOL £28.00 £13.00 -------- £15.00 -------- So they have over charged you by £1.01p! ring them up and get your money back. when you have a few million customers that adds up!

Sep 10, 2003, 07:42 AM	#2
The_Neon_Cowboy HardwareHeaven Extreme Member Join Date: Dec 2002 Location: U.S.A. Posts: 16,009 Rep Power: 92 System Specs	yikes... but hey they seem to be getting away with it __________________

Sep 10, 2003, 12:54 PM	Thread Starter #3
NewsFactory News Guru Join Date: May 2002 Location: UK Posts: 1,400 Rep Power: 0	No they think they are but if you ring them up and tell them they have made a mistake and they have to credit you back and then set up a £1 credit each month or just get the £1 Premiership plus offer for FREE and don't forget to tell you're friends