XP Service Pack 2: Microsoft wants you to spread the word

Dom · May 15, 2004, 09:12 AM

"In February, following a series of security alerts and sloppy patching from home users, Microsoft thought the idea of dishing out a CD would help. Now, faced with the much more difficult task of getting Windows XP Service Pack 2 onto users' machines, what is the Redmond behemoth planning to get home and businesses 'packed-up'?

Plans for distribution and promotion aren't final, according to the software giant, but there are some strategies on the table for reaching the XP user at home or at work.

The enterprise user is the easy bit, said Paul Randle, XP product manager: "It's more business as usual...we have more engagement with our enterprise customers."

Independent software vendors and original equipment manufacturers will have their helpdesks ready-prepped by Microsoft and will have a 90-day readiness deadline to get all their products bundled with the service pack.

A company with 1,000 seats running XP is a lot more traceable and likely to be in more regular contact with Microsoft than a sole trader running a business out of his or her front room who may not have filled in their contact details when they registered their copy of XP."

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Source: Silicon

May 15, 2004, 09:12 AM	#1
Dom DriverHeaven Extreme Member Join Date: Jun 2002 Posts: 12,940 Rep Power: 0	XP Service Pack 2: Microsoft wants you to spread the word "In February, following a series of security alerts and sloppy patching from home users, Microsoft thought the idea of dishing out a CD would help. Now, faced with the much more difficult task of getting Windows XP Service Pack 2 onto users' machines, what is the Redmond behemoth planning to get home and businesses 'packed-up'? Plans for distribution and promotion aren't final, according to the software giant, but there are some strategies on the table for reaching the XP user at home or at work. The enterprise user is the easy bit, said Paul Randle, XP product manager: "It's more business as usual...we have more engagement with our enterprise customers." Independent software vendors and original equipment manufacturers will have their helpdesks ready-prepped by Microsoft and will have a 90-day readiness deadline to get all their products bundled with the service pack. A company with 1,000 seats running XP is a lot more traceable and likely to be in more regular contact with Microsoft than a sole trader running a business out of his or her front room who may not have filled in their contact details when they registered their copy of XP." Read More... ____________________ Source: Silicon