Maxtor Reportedly Raises HDD Warranty, Following Rival

Dom · Sep 1, 2004, 06:26 PM

Maxtor Corp. is reportedly boosting warranty of its hard disk drives intended for consumers from one year to three, following the similar move to stretch HDD warranty to five years from the rival Seagate Technology.

Indian web-site Channel Times reported citing sources at Maxtor Corp. that the hard disk drive and storage solutions manufacturer will extend warranty on entry-level HDDs. The company is likely to officially announce the decision by the first week of September, 2004.

Virtually all makers of hard disk drives have shrunk the warranty on HDDs intended to personal computers from three years to one since 2002. The majority of hard disks aimed at consumer PCs shipping today come with one year limited warranty, which does not satisfy some customers, who want to have more reliable storage for their data.

Manufacturers of storage devices cited the absence of necessity for three year warranties back in 2002 and 2003, claiming that potentially faulty hard disk drives would become malfunction throughout the first year of use. At the same time they said that shortened warranties are likely to reduce the support cost, which may have an effect on HDD pricing.

Read More...

______________________
Source: X-BitLabs

EcPercy · Sep 1, 2004, 06:41 PM

Well, I am a fan of maxtor products, but I think that I would rather pay a little more and go with Seagate to get the 5 year warranty.

The_Neon_Cowboy · Sep 1, 2004, 06:47 PM

Quote:

Originally Posted by EcPercy

Well, I am a fan of maxtor products, but I think that I would rather pay a little more and go with Seagate to get the 5 year warranty.

i dunno i can picj up high end maxtors dirt cheap if that changes i may consider another brand

Zardon · Sep 1, 2004, 06:49 PM

Seagate are pretty good and would probably be my 2nd choice. I tend to stick with WD though. I bought an OEM maxtor recently in a local sale and I sold it on to a friend, it was louder than my dual raptor raid setup !

Dom · Sep 1, 2004, 06:51 PM

Well, it's about time Maxtor did this. One year just isn't enough.

Zardon · Sep 1, 2004, 06:52 PM

Didnt WD lower their warranty a whlie ago to 1 year as well ?

The_Neon_Cowboy · Sep 1, 2004, 06:55 PM

Quote:

Originally Posted by Dom

Well, it's about time Maxtor did this. One year just isn't enough.

last i knew it was 3 years on retail, excpt on oem drives those were only 1 year...

to me nothing has changed... was 3 years now is 3 years

i bought this drive end 2002/early 2003....

I dunno what to think, but ither way i wouldn't mind them chageing to 5yrs

but after i pick up a sata 250gb with 16mb cache real quick for $150 they can do as they please

GutterPunk · Sep 1, 2004, 07:01 PM

thats interesting and is a little more assurance in the HDD market as for people who arent into computer... well they are skeptical about crashes

nForcer · Sep 2, 2004, 02:18 AM

LOL
Seagate is thier rival?
LOL

Sorry Maxtor, Seagate is not your rival. They don't push the envelope just to end up in failures.

nForcer · Sep 2, 2004, 02:19 AM

but it is nice they are upping thier own warranty.

whatever makes your product look better on paper.

Sep 1, 2004, 06:26 PM	#1
Dom DriverHeaven Extreme Member Join Date: Jun 2002 Posts: 12,940 Rep Power: 0	Maxtor Reportedly Raises HDD Warranty, Following Rival Maxtor Corp. is reportedly boosting warranty of its hard disk drives intended for consumers from one year to three, following the similar move to stretch HDD warranty to five years from the rival Seagate Technology. Indian web-site Channel Times reported citing sources at Maxtor Corp. that the hard disk drive and storage solutions manufacturer will extend warranty on entry-level HDDs. The company is likely to officially announce the decision by the first week of September, 2004. Virtually all makers of hard disk drives have shrunk the warranty on HDDs intended to personal computers from three years to one since 2002. The majority of hard disks aimed at consumer PCs shipping today come with one year limited warranty, which does not satisfy some customers, who want to have more reliable storage for their data. Manufacturers of storage devices cited the absence of necessity for three year warranties back in 2002 and 2003, claiming that potentially faulty hard disk drives would become malfunction throughout the first year of use. At the same time they said that shortened warranties are likely to reduce the support cost, which may have an effect on HDD pricing. Read More... ______________________ Source: X-BitLabs

Sep 1, 2004, 07:01 PM	#8
GutterPunk I = Greatest Dood Join Date: Nov 2003 Location: Nebraska Posts: 5,949 Rep Power: 71	thats interesting and is a little more assurance in the HDD market as for people who arent into computer... well they are skeptical about crashes __________________ Rock On \m/ Thank you Mousey for the Sig! --------------- Intel Core2Duo E6660 (3.4GHZ) ~ Tuniq Tower 120 ~ Enermax Galaxy 1000W ~ Corsair Dominator @ 1090MHZ 5-5-5-15 (OCZ XTC Modded Cooler)~ EVGA 8800GTX W/ HR-03 Plus 120MM ~ Asus DVD-RW LiteScribe ~ LG DVD-RW ~ Corsair Voyager 2GB ReadyBoost Drive ~ Vantec Nexus Fan Controller ~ ThermalTake Armor 25CM fan ~ Personal Finance Blog: Dent Your Debt

Sep 1, 2004, 06:41 PM	#2
EcPercy HardwareHeaven Senior Member Join Date: Jul 2002 Location: Iraq Posts: 1,535 Rep Power: 0	Well, I am a fan of maxtor products, but I think that I would rather pay a little more and go with Seagate to get the 5 year warranty.

Sep 1, 2004, 06:49 PM	#4
Zardon DriverHeaven Founder Join Date: May 2002 Posts: 32,480 Rep Power: 179	Seagate are pretty good and would probably be my 2nd choice. I tend to stick with WD though. I bought an OEM maxtor recently in a local sale and I sold it on to a friend, it was louder than my dual raptor raid setup !

Sep 1, 2004, 06:51 PM	Thread Starter #5
Dom DriverHeaven Extreme Member Join Date: Jun 2002 Posts: 12,940 Rep Power: 0	Well, it's about time Maxtor did this. One year just isn't enough.

Sep 1, 2004, 06:52 PM	#6
Zardon DriverHeaven Founder Join Date: May 2002 Posts: 32,480 Rep Power: 179	Didnt WD lower their warranty a whlie ago to 1 year as well ?

Sep 2, 2004, 02:18 AM	#9
nForcer Twice the fun! Join Date: Jul 2002 Posts: 1,404 Rep Power: 0	LOL Seagate is thier rival? LOL Sorry Maxtor, Seagate is not your rival. They don't push the envelope just to end up in failures.

Sep 2, 2004, 02:19 AM	#10
nForcer Twice the fun! Join Date: Jul 2002 Posts: 1,404 Rep Power: 0	but it is nice they are upping thier own warranty. whatever makes your product look better on paper.