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Old Oct 8, 2004, 06:07 PM   #1
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Millions of Dell power adapters recalled

About 4.4 million AC adapters sold worldwide with Dell notebooks between September 1998 and February 2002 were recalled Friday.

Dell sold the adapters with its Latitude, Inspiron and Precision series of computers, as well as separately. Delta Electronics, based in Taipei, Taiwan, manufactured them.

As part of the recall, the U.S. Consumer Product Safety Commission advised consumers who suspect they have one of the adapters to contact the company. Dell will send free replacements to customers with the recalled adapters.

The recalled adapters can overheat, posing a risk of fire and electrical shock. Dell reported seven incidents of overheating, although no one was reported injured. The Round Rock, Texas-based computer maker has set up a Web site for the recall program.

The company has faced problems with its power adapters before. In July,Dell offered to replace power adapter cords sold with some 38,000 notebooks. Mobility Electronics manufactured that product.

According to the consumer commission, 990,000 units were recalled. But a Dell representative said that figure referred only to the adapters sold to consumers in the United States. It did not include the additional 1.91 million units sold to U.S. businesses or the other 1.5 million units sold to customers outside the United States.
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Old Oct 8, 2004, 06:50 PM   #2
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as a person who works in dell,l can say the figure is over the top and is certain types and 110 supply types and not all
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Old Oct 8, 2004, 06:53 PM   #3
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4.4 million does seem quite astronomical.
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Old Oct 8, 2004, 07:00 PM   #4
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its mostly in usa market ,l love the way press adds figures and then come up with a massive figure.each section of world market is supplyed with adapters from dell offices centres.l hate when press over cook things.owell
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Old Oct 8, 2004, 10:09 PM   #5
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Thats funny, I always thought my adapter got excessively hot.
Cept its not on the list of recalled units - I wonder if they'd accept it anyway?

Looks like John in Tier 2 Support is getting another call! I love that guy!
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