Issue Uninstalling Old Drivers

Nigie · Feb 7, 2012, 10:40 PM

Hi,
I am getting the common Console Launcher / Audio Control Panel errors and am pretty convinced it's because I am not cleaning up the old drivers properly, prior to installation.

I follow your instructions to the letter, however, when I reboot after uninstalling the current drivers, (your step 2), I move on to step 3, removing the Creative folders in the Program Files directories.

However, as I am doing this, because I have just rebooted, I think the PC is searching and installing Windows drivers, and hence as I remove the folder, it gets re-created. Then, when I try to remove, it says files are in use...

I then check in the device manager, and the device has been recognised.
I can't get beyond this point because each reboot after uninstalling causes Windows to be clever and reinstall it's own drivers.

Am I supposed to disable automatic driver downloads in the group policy editor before doing this, to stop Windows automatically installing them each time ? If not, how do you get around this ?

Any assistance would be appreciated,

Regards

Nigel

Robert McClelland · Feb 8, 2012, 12:39 AM

Did you disable the device installed settings?

Nigie · Feb 8, 2012, 06:43 PM

Not quite sure what you mean. I uninstalled the driver through device manager, but then upon reboot Windows attempts to look for its own generic drivers, and whilst I am removing the Creative folders, it's recreating them. I assume I have to prevent Windows from automatically reinstalling the generic drivers ? If so, what's the best way to achieve that ? I followed your instructions but due to this had to stop at number 2).
Thanks for replying so fast, much appreciated.
Nigel

Robert McClelland · Feb 8, 2012, 08:08 PM

you need team viewer help? or crossloop?

Feb 7, 2012, 10:40 PM	#1
Nigie HardwareHeaven Newbie Join Date: Feb 2012 Posts: 2 Rep Power: 0	Issue Uninstalling Old Drivers Hi, I am getting the common Console Launcher / Audio Control Panel errors and am pretty convinced it's because I am not cleaning up the old drivers properly, prior to installation. I follow your instructions to the letter, however, when I reboot after uninstalling the current drivers, (your step 2), I move on to step 3, removing the Creative folders in the Program Files directories. However, as I am doing this, because I have just rebooted, I think the PC is searching and installing Windows drivers, and hence as I remove the folder, it gets re-created. Then, when I try to remove, it says files are in use... I then check in the device manager, and the device has been recognised. I can't get beyond this point because each reboot after uninstalling causes Windows to be clever and reinstall it's own drivers. Am I supposed to disable automatic driver downloads in the group policy editor before doing this, to stop Windows automatically installing them each time ? If not, how do you get around this ? Any assistance would be appreciated, Regards Nigel

Feb 8, 2012, 12:39 AM	#2
Robert McClelland PAX Tweaker, PAX Expert. Join Date: Jun 2002 Location: Somewhere in Wood County Ohio Same Town :) Posts: 10,673 Rep Power: 196 System Specs	Re: Issue Uninstalling Old Drivers Did you disable the device installed settings? __________________ "XTREME AUDIO IS CRAP!" "There no support for it. It's crapist card on face of the earth it should be throw into the sun" http://www.speedtest.net/result/1949536385.png correct the correct one now

Feb 8, 2012, 06:43 PM	Thread Starter #3
Nigie HardwareHeaven Newbie Join Date: Feb 2012 Posts: 2 Rep Power: 0	Re: Issue Uninstalling Old Drivers Not quite sure what you mean. I uninstalled the driver through device manager, but then upon reboot Windows attempts to look for its own generic drivers, and whilst I am removing the Creative folders, it's recreating them. I assume I have to prevent Windows from automatically reinstalling the generic drivers ? If so, what's the best way to achieve that ? I followed your instructions but due to this had to stop at number 2). Thanks for replying so fast, much appreciated. Nigel

Feb 8, 2012, 08:08 PM	#4
Robert McClelland PAX Tweaker, PAX Expert. Join Date: Jun 2002 Location: Somewhere in Wood County Ohio Same Town :) Posts: 10,673 Rep Power: 196 System Specs	Re: Issue Uninstalling Old Drivers you need team viewer help? or crossloop? __________________ "XTREME AUDIO IS CRAP!" "There no support for it. It's crapist card on face of the earth it should be throw into the sun" http://www.speedtest.net/result/1949536385.png correct the correct one now