OCZ Customer service:)

OpusP.Gladiator · Oct 9, 2006, 05:36 AM

Well all I really wanna say is that OCZ Rocks! They have one of the best customer service RMA's around... they upgraded my gamers gold 3500 1gig sticks to their Platinum gamers extreme 3200 2 gig sticks... All I need to do now is figure out the rest of my ram settings to get the most outta 'em! Anyways, am keeping up my end of the bargain by letting everyone know it was an easy experience and they were a pleasure to work with! That's OCZ for all my future RAM btw!!!! Peace!

**dj_stick** · Oct 9, 2006, 06:49 AM

moved to retailer forum

nice to see quality customer service, but i'm not sure the massive size text was necessary

SFOSOK · Oct 9, 2006, 09:51 AM

wait they have an upgrade program?

links!

OpusP.Gladiator · Oct 9, 2006, 06:50 PM

After emailing one of their techs a number of times about the issues he surprised me with the upgrade... Sorry about text size but was just really happy lol

Peace!

[hobo]eclipse · Oct 11, 2006, 02:10 AM

ive always had good customer support from OCZ, 2 RMA's on the famed 3200VX 1 gig set, no biggie as i was playin with this on an nforce2, second time around though i asked about something that would respond a lil better to lower volts and got back a 1 gig set of 3200GX XTC, 2,2,2, at 200ish only but im not sure how it clocks with different timings. sold it of right after the RMA and got this 2 gig set I got now for 160 bucks after a 30$ rebate from OCZ, and came relatively quick too, well ahead of the Oct. 2nd predicted mail date. all and all a very good experiance with OCZ, always contcted through email and response time was quick

Lowfat · Oct 11, 2006, 02:52 AM

I agree, best CS in the business.

SexPistoL · Oct 27, 2006, 08:47 PM

Fantastic

10/10

Motley Crue · Oct 31, 2006, 01:01 AM

The guys over at BE are great.Great custimer support.

GutterPunk · Nov 28, 2006, 03:49 PM

I have to agree 100%, OCZ is the only ram i puchase now, even for customers. 3 hearts to OCZ
<3<3<3

Oct 9, 2006, 05:36 AM	#1
OpusP.Gladiator '42' Join Date: Oct 2003 Location: Oregon!!! Posts: 300 Rep Power: 0 System Specs	OCZ Customer service:) Well all I really wanna say is that OCZ Rocks! They have one of the best customer service RMA's around... they upgraded my gamers gold 3500 1gig sticks to their Platinum gamers extreme 3200 2 gig sticks... All I need to do now is figure out the rest of my ram settings to get the most outta 'em! Anyways, am keeping up my end of the bargain by letting everyone know it was an easy experience and they were a pleasure to work with! That's OCZ for all my future RAM btw!!!! Peace! __________________ http://img52.exs.cx/img52/7799/opus.jpg AMD X2-3800 (Manchester), Oc'd to 2.25 on stock cooler! DFI Lanparty-UT-SLI-D mobo, OCZ Platinum pc3200xtc @ 2.3.2.5.1T, MSI 7800gt @440/1100, Soundblaster X-Fi Fatal1ty, 2 wd 36g raptors, 1 maxtor 250g eide, Coolermaster case with Handle Logitech g15, 20.1" Sceptre LCD, Antec neo2 500w PS" Last edited by dj_stick; Oct 9, 2006 at 06:50 AM.

Oct 9, 2006, 09:51 AM	#3
SFOSOK 939 Goin Strong Join Date: Jul 2005 Location: Ontario Posts: 7,033 Rep Power: 90 System Specs	wait they have an upgrade program? links! __________________ Warning - Explicit Content Preceeding METAL!!

Oct 9, 2006, 06:50 PM	Thread Starter #4
OpusP.Gladiator '42' Join Date: Oct 2003 Location: Oregon!!! Posts: 300 Rep Power: 0 System Specs	lol ooops sorry... no just got lucky:) After emailing one of their techs a number of times about the issues he surprised me with the upgrade... Sorry about text size but was just really happy lol Peace! __________________ http://img52.exs.cx/img52/7799/opus.jpg AMD X2-3800 (Manchester), Oc'd to 2.25 on stock cooler! DFI Lanparty-UT-SLI-D mobo, OCZ Platinum pc3200xtc @ 2.3.2.5.1T, MSI 7800gt @440/1100, Soundblaster X-Fi Fatal1ty, 2 wd 36g raptors, 1 maxtor 250g eide, Coolermaster case with Handle Logitech g15, 20.1" Sceptre LCD, Antec neo2 500w PS"

Oct 11, 2006, 02:52 AM	#6
Lowfat Xtreme Join Date: Oct 2003 Location: Grande Prairie, AB, Can Posts: 4,254 Rep Power: 101	I agree, best CS in the business. __________________

Oct 27, 2006, 08:47 PM	#7
SexPistoL DriverHeaven Senior Member Join Date: Jun 2005 Location: UK Posts: 604 Rep Power: 0	Fantastic 10/10 __________________

Oct 11, 2006, 02:10 AM	#5
[hobo]eclipse ...just bummin 'round Join Date: Oct 2004 Posts: 2,907 Rep Power: 112 System Specs	ive always had good customer support from OCZ, 2 RMA's on the famed 3200VX 1 gig set, no biggie as i was playin with this on an nforce2, second time around though i asked about something that would respond a lil better to lower volts and got back a 1 gig set of 3200GX XTC, 2,2,2, at 200ish only but im not sure how it clocks with different timings. sold it of right after the RMA and got this 2 gig set I got now for 160 bucks after a 30$ rebate from OCZ, and came relatively quick too, well ahead of the Oct. 2nd predicted mail date. all and all a very good experiance with OCZ, always contcted through email and response time was quick

Oct 31, 2006, 01:01 AM	#8
Motley Crue DriverHeaven Newbie Join Date: Oct 2006 Location: Dark Side of The Moon Posts: 4 Rep Power: 0	The guys over at BE are great.Great custimer support.

Nov 28, 2006, 03:49 PM	#9
GutterPunk I = Greatest Dood Join Date: Nov 2003 Location: Nebraska Posts: 5,949 Rep Power: 71	I have to agree 100%, OCZ is the only ram i puchase now, even for customers. 3 hearts to OCZ <3<3<3 __________________ Rock On \m/ Thank you Mousey for the Sig! --------------- Intel Core2Duo E6660 (3.4GHZ) ~ Tuniq Tower 120 ~ Enermax Galaxy 1000W ~ Corsair Dominator @ 1090MHZ 5-5-5-15 (OCZ XTC Modded Cooler)~ EVGA 8800GTX W/ HR-03 Plus 120MM ~ Asus DVD-RW LiteScribe ~ LG DVD-RW ~ Corsair Voyager 2GB ReadyBoost Drive ~ Vantec Nexus Fan Controller ~ ThermalTake Armor 25CM fan ~ Personal Finance Blog: Dent Your Debt