razer support sx

mike2h · Oct 5, 2007, 11:13 PM

probably if you are just having a hardware replacement issue they will be ok, but if you are having driver/software/firmware issues they dont know & dont care.
if you are interested in more info here - http://www.hardwareheaven.com/hardware...ogitech-3.html

& i still cant beleive in a system where level 1 support is by phone(they know almost nothing) & level 2 is by email only - even the level 1 guys cant call them.
i think part of the problem is that it is overseas & the emails go through some sort of translation. that or they are even more ignorant than i thought

BlueMak · Oct 29, 2007, 12:56 PM

Replacement refund issues don't go all that well either.

As Aristotle once said "YOU SUCK".

mike2h · Oct 29, 2007, 10:25 PM

i think their support is built solely for replacing hardware. anything outside that & you are on your own.

Oct 5, 2007, 11:13 PM	#1
mike2h DriverHeaven Extreme Member Join Date: Nov 2002 Location: norcal Posts: 6,483 Rep Power: 89 System Specs	razer support sx probably if you are just having a hardware replacement issue they will be ok, but if you are having driver/software/firmware issues they dont know & dont care. if you are interested in more info here - http://www.hardwareheaven.com/hardware...ogitech-3.html & i still cant beleive in a system where level 1 support is by phone(they know almost nothing) & level 2 is by email only - even the level 1 guys cant call them. i think part of the problem is that it is overseas & the emails go through some sort of translation. that or they are even more ignorant than i thought __________________

Oct 29, 2007, 12:56 PM	#2
BlueMak HH's Asteroids' Dominator Join Date: Nov 2004 Location: Hellas->Macedonia->Thessaloniki Posts: 13,247 Rep Power: 326 System Specs	Replacement refund issues don't go all that well either. As Aristotle once said "YOU SUCK". __________________ The people who are regarded as moral luminaries are those who forego ordinary pleasures themselves and find compensation in interfering with the pleasures of others(Bertrand Russell)"You go into Afghanistan, you got guys who slap women around for five years because they didn't wear a veil,You know, guys like that ain't got no manhood left anyway. So it's a hell of a lot of fun to shoot them." - Lt. Gen. James N. Mattis This is slavery, not to speak one's thought. [Euripides-The Phoenician Women (c.411-409 B.C.)] http://www.macedonia.info/FALLACIESANDFACTS.htm *Sic semper tyrannis.*

Oct 29, 2007, 10:25 PM	Thread Starter #3
mike2h DriverHeaven Extreme Member Join Date: Nov 2002 Location: norcal Posts: 6,483 Rep Power: 89 System Specs	i think their support is built solely for replacing hardware. anything outside that & you are on your own. __________________