Hp Compaq dc5850 SFF restart

CameronF · Jan 17, 2012, 08:34 AM

Okay well my computer screwed up earlier today and I spent the day going over every troubleshooting problem there is but I couldn't fix it. It seems that there is a big virus on it so I wanted to restart it to factory settings and I can't get that to work either! Even with F11 or Alt + F11. I don't have a disk and since the computer won't load past the title screen (unless I go to a menu because F10 and F12 work fine) I can't burn one. I tried safe mode and it gave me errors. Is there anything I can do?

BlueMak · Jan 17, 2012, 03:53 PM

So, you do not have a recovery disc?

If it is a virus it might be not that hard to get rid of it, but that won't mean the current installation to be useless. If you don't care about the data on the hard drive, you could try formatting the drive and the installing the OS from the beginning. But if you don't have recovery discs or even an OS disc, then you should contact HP about it.

To check for virus, if you can use another computer to download and burn an iso then try this tool
Avira AntiVir Rescue System - Download

CameronF · Jan 17, 2012, 08:52 PM

Thank you I will see if I can get that cd burned. I care a little bit about the stuff on it so of I can keep it then I'll go for it.

Jan 17, 2012, 08:34 AM	#1
CameronF HardwareHeaven Newbie Join Date: Jan 2012 Posts: 3 Rep Power: 0	Hp Compaq dc5850 SFF restart Okay well my computer screwed up earlier today and I spent the day going over every troubleshooting problem there is but I couldn't fix it. It seems that there is a big virus on it so I wanted to restart it to factory settings and I can't get that to work either! Even with F11 or Alt + F11. I don't have a disk and since the computer won't load past the title screen (unless I go to a menu because F10 and F12 work fine) I can't burn one. I tried safe mode and it gave me errors. Is there anything I can do?

Jan 17, 2012, 03:53 PM	#2
BlueMak HH's Asteroids' Dominator Join Date: Nov 2004 Location: Hellas->Macedonia->Thessaloniki Posts: 13,483 Rep Power: 349 System Specs	Re: Hp Compaq dc5850 SFF restart So, you do not have a recovery disc? If it is a virus it might be not that hard to get rid of it, but that won't mean the current installation to be useless. If you don't care about the data on the hard drive, you could try formatting the drive and the installing the OS from the beginning. But if you don't have recovery discs or even an OS disc, then you should contact HP about it. To check for virus, if you can use another computer to download and burn an iso then try this tool Avira AntiVir Rescue System - Download __________________ The people who are regarded as moral luminaries are those who forego ordinary pleasures themselves and find compensation in interfering with the pleasures of others(Bertrand Russell)"You go into Afghanistan, you got guys who slap women around for five years because they didn't wear a veil,You know, guys like that ain't got no manhood left anyway. So it's a hell of a lot of fun to shoot them." - Lt. Gen. James N. Mattis This is slavery, not to speak one's thought. [Euripides-The Phoenician Women (c.411-409 B.C.)] http://www.macedonia.info/FALLACIESANDFACTS.htm *Sic semper tyrannis.*

Jan 17, 2012, 08:52 PM	Thread Starter #3
CameronF HardwareHeaven Newbie Join Date: Jan 2012 Posts: 3 Rep Power: 0	Re: Hp Compaq dc5850 SFF restart Thank you I will see if I can get that cd burned. I care a little bit about the stuff on it so of I can keep it then I'll go for it.