Koolance RP-1000 Rev.2 Reservoir recall

OldBuzzard · Sep 23, 2006, 03:06 AM

I got this in my email today from Koolance:

----------------------------------------
Dear Valued Customer,

Koolance is notifying customers of a recall on the RP-1000 Rev.2 Reservoir and
Pump (also used in PC4-1000 series systems) purchased between June 1, 2006 and
September 12, 2006. This recall only affects Rev.2 versions of the RP-1000,
which have a rear pump speed adjustment knob. If you have purchased this product
within the specified time period, please visit www.koolance.com/recall for more
information. Your product will be repaired at no charge.

Koolance has encountered a potential problem with the sealing of some RP-1000
reservoirs. This piece may develop a gap in the tank and subsequent coolant
leak. Thus far, Koolance has communicated with four customers who have
experienced this problem.

We sincerely apologize for the inconvenience this may cause. We will do our best
to expedite the return of your product in perfect working order.

Koolance, Inc.
Customer Support
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Iria · Sep 24, 2006, 04:21 AM

Thanks for this. I noticed the actual story is quite old. Since it's been around for some time, I won't put it on the FP, but feel free to continue discussing here.

Sep 23, 2006, 03:06 AM	#1
OldBuzzard DH's oldest Geek Join Date: May 2003 Location: Oberlin, OH Posts: 2,783 Rep Power: 145 System Specs	Koolance RP-1000 Rev.2 Reservoir recall I got this in my email today from Koolance: ---------------------------------------- Dear Valued Customer, Koolance is notifying customers of a recall on the RP-1000 Rev.2 Reservoir and Pump (also used in PC4-1000 series systems) purchased between June 1, 2006 and September 12, 2006. This recall only affects Rev.2 versions of the RP-1000, which have a rear pump speed adjustment knob. If you have purchased this product within the specified time period, please visit www.koolance.com/recall for more information. Your product will be repaired at no charge. Koolance has encountered a potential problem with the sealing of some RP-1000 reservoirs. This piece may develop a gap in the tank and subsequent coolant leak. Thus far, Koolance has communicated with four customers who have experienced this problem. We sincerely apologize for the inconvenience this may cause. We will do our best to expedite the return of your product in perfect working order. Koolance, Inc. Customer Support ---------------------------------------------------- __________________ When looking for a reason as to why things go wrong, never rule out sheer STUPIDITY

Sep 24, 2006, 04:21 AM	#2
Iria DriverHeaven Extreme Member Join Date: Apr 2004 Posts: 7,275 Rep Power: 89	Thanks for this. I noticed the actual story is quite old. Since it's been around for some time, I won't put it on the FP, but feel free to continue discussing here.