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Windows 7 & Vista Radeon Display Drivers Discuss all things related to Windows 7, Vista and ATI drivers.

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Old Dec 8, 2008, 09:20 AM   #1351
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

Quote:
Originally Posted by JCKSON79 View Post
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Justin & Kristin>cd\
C:\>dir atikmdag.sys /s /a /p
Volume in drive C has no label.
Volume Serial Number is DCB9-CC63
Directory of C:\Windows\System32\drivers
06/21/2008 09:45 AM 3,695,616 atikmdag.sys
1 File(s) 3,695,616 bytes


I have know idea what this means, but here is the stuff that you were looking for Rat. I am still able to play the Witcher, however I am not trying any other games at the moment because I just want to finish the witcher and then figure out this atikmdag crap.
Thanks JCKSON79. What it means is that you have 7 copies of atikmdag.sys on your system, including the compulsary one in the \Windows\system32\drivers folder. That is the one your video card is currently using. Going by the size of it (3,695,616 bytes) I'd say it's fairly old so its probably v8.5 or earlier.

That being the case I have no idea why deleting it helped unless it is a different version to the one you deleted.

cheers
Rat

Last edited by The.Rat; Dec 8, 2008 at 09:47 AM.
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Old Dec 8, 2008, 06:37 PM   #1352
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

Actually... now with Visiontek drivers.. no TDRs at all... for 2 days!!! playing a lot...
fun fun fun!!!

yea yea.. i'm using AGP card... i'm not an extreme gamer... Devil May Cry 4, Crysis, and A. Creed... all working fine here

guys try the VisionTek's 8.11.... they are bit different then the original one...
even for your PCIX cards... you can download their drivers at their homepage.

Info:
Driver Packaging Version 8.552-081028a-071719E-VisionTek
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Old Dec 8, 2008, 10:31 PM   #1353
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

Quote:
Originally Posted by E-D@N View Post

guys try the VisionTek's 8.11.... they are bit different then the original one...
even for your PCIX cards... you can download their drivers at their homepage.

Info:
Driver Packaging Version 8.552-081028a-071719E-VisionTek
Interesting! I didn't know VisionTek had PCI-e drivers already. I wonder if they work with non-visiontek graphic cards... I might give them a try. Has anyone tried this?
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Old Dec 8, 2008, 10:58 PM   #1354
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

Quote:
Originally Posted by rychas View Post
Interesting! I didn't know VisionTek had PCI-e drivers already. I wonder if they work with non-visiontek graphic cards... I might give them a try. Has anyone tried this?
I actually have a VisionTek card....I am trying it now... 8.11 posted on 12/5/08

So I am trying it out and I will let you know.

Last edited by SV110MHH; Dec 8, 2008 at 11:14 PM.
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Old Dec 9, 2008, 12:37 AM   #1355
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

Quote:
Originally Posted by SV110MHH View Post
I actually have a VisionTek card....I am trying it now... 8.11 posted on 12/5/08

So I am trying it out and I will let you know.
please do. still helpless here with the tdr!
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Old Dec 9, 2008, 01:35 AM   #1356
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

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Originally Posted by SV110MHH View Post
I actually have a VisionTek card....I am trying it now... 8.11 posted on 12/5/08

So I am trying it out and I will let you know.
But is it possible to use Visiontek drivers without having a Visiontek graphic card? Are they still compatible with plain ATI cards?
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Old Dec 9, 2008, 03:19 AM   #1357
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

Quote:
Originally Posted by rychas View Post
But is it possible to use Visiontek drivers without having a Visiontek graphic card? Are they still compatible with plain ATI cards?
It's hard to say....

As much of a pain it is... I am sure it couldn't hurt any worse.
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Old Dec 9, 2008, 05:05 AM   #1358
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

OK... so I played EVE for about 2 hours... wasn't out in the outer reaches of space (hence maybe the more intensive 3D) for that long.

However... something I noticed before was I would get TDRs when I was messing with a lot of the menus in the game.

I did a lot of that... no problems.

I will try more graphical stuff tomorrow hopefully.
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Old Dec 9, 2008, 06:48 AM   #1359
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

I decided to post this here but I don't know if it has anything to do with the TDRs or not. It was something that happened earlier today after installing a brand new LCD monitor and getting rid of the 2 CRTs I've had connected. Here's what happened:

Once I got the new LCD monitor setup and looking real good, I went to view a game trailer using WMP 11. About 35 seconds or so into the trailer, the screen froze briefly, and then my system got a BSOD. It referred to a Hardware problem.

But, here's why I wanted to post this: I had a CD in my DVD drive at the same time and, just as this 'freeze' happened, I noticed the system tried to access the CD.

After rebooting the PC, and removing the CD, I tried the trailer again without any problem. AND, most importantly, I've had no other occurence of any lockups, freezes, or BSODs.

I've noticed in the past that there have been some issues when I've left a DVD/CD disc in the drive when I'm wanting to view an online movie and/or trailer. As long as there's nothing in the DVD drive, I've not noticed any problems.

So, just a FWIW, here it is.

Cheers!
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Old Dec 9, 2008, 07:49 AM   #1360
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

I have been following this thread and I have a couple of comments to start with.

First let me say that at stock I can not produce the TDR issue.
I can however produce the error if I overclock my 4850.

I am also running Vista 64.

The default clocks for my ASUS 4850 are GPU 680 MHz and Memory 1050 MHz.

My overlock values are GPU 790 MHz and Memory 1100 MHz from ATI CCC Overdrive. I noticed you only got 665/1038 from CCC Overdrive. I have a theory on this I will cover later.

GPU-Z Verified overlock techPowerUp GPU-Z Validation 27r7v

GPU-Z may be downloaded here:
techPowerUp! :: Download TechPowerUp GPU-Z v0.3.0


Test Case 1 - Single Monitor
Thing is at 790/1100 3DMARK06 will fail with a TDR.
If I lower the clocks to 750/1050 3DMARK06 will always pass... no TDR.

Now the lower clock of 750/1050 will pass almost everything I can throw at it including Crysis. I did find one benchmark that will fail. FurMark will fail with a TDR unless I lower the clock. If I set the clock to stock 680/1050 I can run FurMark all day long.

So 680/1050 is unbreakable on my system right now.

Test Case 2 - Dual Monitor
Add Philips 47" 1080p LCD Monitor 47pfl7422d/37 ( via HDMI ) as extended desktop Vista device.

Now overclocking beyond 680/1050 is just not possible. The extra load of the extra display does seem to lower the ability to overclock beyond the factory overclock values I have. When an overclock is tried I actually seen graphics corruption and solid locks on the system. So overclocking with dual-monitors is a bit different then what I see with single monitors.

Still the system is 100% stable at 680/1050. Furmark can run for hours without issue as well as 3DMARK06 and Crysis.

No TDR's seen at sock with dual monitors.
So if someone is seeing TDR's while playing some game on their main monirtor and it happpens often. In this case it would be a good idea to disable the secondary monitor and see how things run.

Notes
When testing FurMark I renamed the FurMark.exe. This puts more load on the GPU.
To log the sensor data with GPU-Z check the 'Log to file' and 'Continue refreshing' options on the sensor tab.

Using GPU-Z to log the results of running FurMark
Code:
     Temp  GPU-Load    Fan-Speed
MIN: 45C   56%          48%    
MAX: 63C   99%         67%
AVG: 54C   97.47%     58.24%
Ok.. Now let's get to it.
Based on a good deal of testing here it appears that programs such as FurMark are able to cause the GPU to produce more heat than any other program I have tried. If I run FurMark I have a reduced about of 'OVERHEAD' to overclock. This means my delta for overlock is reduced due to the program which drives it.

If I take this a step futher I can raise the temperature in my case by other means and my overlock limits should drop. This is the case. A slight warm up of my case temperature caused the CCC overdrive to produce slightly lower results. Now 790/1095 is only a 5Mhz drop but is was a drop and reproducible.

So what am I saying....
This: The amount of heat on the GPU or VRM does play a role in the TDR effect.

If you have a problem with TDR's then run GPU-Z in the background while the application is running and look at the saved results when done.

Your GPU-Z data should look like this:
Code:
        Date        , GPU Core Clock [MHz] , GPU Memory Clock [MHz] , GPU Temperature [°C] , Fan Speed [%] , GPU Load [%] , Fan Speed [RPM] , GPU Temp.(DISPIO) [°C] , GPU Temp.(MEMIO) [°C] , GPU Temp.(SHADERCORE) [°C] ,
2008-12-08 23:33:33 ,              680.0   ,               1050.0   ,               45.0   ,          48   ,         89   ,             1   ,                 45.5   ,                55.5   ,                     49.5   ,
2008-12-08 23:33:34 ,              680.0   ,               1050.0   ,               45.0   ,          49   ,         90   ,             1   ,                 46.0   ,                56.5   ,                     50.0   ,
2008-12-08 23:33:35 ,              680.0   ,               1050.0   ,               45.0   ,          49   ,         90   ,             1   ,                 46.5   ,                57.0   ,                     50.0   ,
2008-12-08 23:33:36 ,              680.0   ,               1050.0   ,               46.0   ,          49   ,         88   ,             1   ,                 46.5   ,                57.0   ,                     50.5   ,
2008-12-08 23:33:37 ,              680.0   ,               1050.0   ,               47.0   ,          50   ,         90   ,             1   ,                 47.5   ,                58.0   ,                     51.0   ,
2008-12-08 23:33:38 ,              680.0   ,               1050.0   ,               46.0   ,          50   ,         89   ,             1   ,                 47.5   ,                57.5   ,                     51.5   ,
If your temps are higher than expected when the TDR occurs then you may need to look at your air flow in your case.

You should be able to look at the data in the log for the time when the TDR triggered to see if it looks different from normal.

Side note: It also helps to have some idea what hardware is being used.

Most of the reports I have read I had to search for details.

Thing is you can put your specs in you sig. That would help.

All I know is you have a 4850 and you are running Vista 64. Other than that I have very little information. My specs are in my sig.

Still I have a gut feeling we are looking at a simple case of air-flow across the GPU not being good enough. I could be wrong but there is very little to go on here.

Your case does not seem to be the dual-monitor issue. Just seems to be the TDR issue. I assume this is correct?

Now if this is not a air-flow issue the TDR may be disbled or reduced.

Timeout Detection and Recovery of GPUs through WDDM

Yes I know the key's don't normally exist. The defaults are hard-coded. If the key exist they override the hard-coded defaults.

Code:
# Based on Age of Conan release notes.
 
Put this into a .txt file, and save this text-file as tdr.reg (all files)
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers]
"TdrLevel"=dword:00000000
"TdrDelay"=dword:00000010
"TdrDdiDelay"=dword:00000005
"TdrDebugMode"=dword:00000003
 
If you should encounter any problems, you can easily undo this change by creating another .reg file with it's following content:
 
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers]
"TdrLevel"=-
"TdrDelay"=-
"TdrDdiDelay"=-
"TdrDebugMode"=-
Hope that helps.


Quote:
Originally Posted by SV110MHH View Post
OK... so I played EVE for about 2 hours... wasn't out in the outer reaches of space (hence maybe the more intensive 3D) for that long.

However... something I noticed before was I would get TDRs when I was messing with a lot of the menus in the game.

I did a lot of that... no problems.

I will try more graphical stuff tomorrow hopefully.
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Old Dec 9, 2008, 10:17 AM   #1361
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

Quote:
Originally Posted by grog View Post
I have been following this thread and I have a couple of comments to start with.

First let me say that at stock I can not produce the TDR issue.
I can however produce the error if I overclock my 4850.
@grog,

Thanks for the info. Interesting reading. What sort of TDR issues do you experience when you overclock? Do you get a BSOD?

When you say you get no TDR issues, have you checked Event Viewer to see if there are any entries in there even if nothing else has physically happened?

The only reason I know I have a TDR issue is that I get a loop of 16 entries in Event viewer when watching any form of video. The actual video plays perfectly and my computer behaves perfectly all the time. If not for the Event Viewer entries, i would never now I had a problem.

Having said that, i don't play games (other than the ones that come with Vista) so no idea if i would BSOD if I did.

cheers
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Old Dec 9, 2008, 10:35 AM   #1362
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

Quote:
Originally Posted by rychas View Post
But is it possible to use Visiontek drivers without having a Visiontek graphic card? Are they still compatible with plain ATI cards?
I have Sapphire HD2600 Pro... i have no problem with Visiontek drivers.
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Old Dec 9, 2008, 01:43 PM   #1363
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

I know many people (like I did) get crashes outside gaming, but for those who only get them during games perhaps you could try this to reduce them, I use it before I start a game under XP to stop unneccessary services, it might help, it's free, here's the link:

h33t - Windows Game Booster{H33T}{JOHNCANADUDE} - Windows torrent

Or just type Windows Game Booster into Google, it's a small blue batch file.

As update I have now finally wiped Vista completely, and have had no problems with xp x64 since September. I read many news articles on it and think it is not going to be fixed, at least not before another service pack, the problems are too diverse to be one thing.
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Old Dec 9, 2008, 04:14 PM   #1364
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8.12 RC drivers ok?

hi everyone,

has anybody else here tried the 8.12 release candidate drivers? Since I installed them last week I haven't had a single TDR.. could this be the one that fixes the "vista/dual monitor/aero on" problem?

best,

sparkies
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Old Dec 9, 2008, 09:53 PM   #1365
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

Quote:
Originally Posted by grog View Post
I have been following this thread and I have a couple of comments to start with.
Hope that helps.
Grog... I appreciate all the time you put in to your theories...

I do not overclock... according to CCC I have Overdrive set to run the fan at 100% and my GPU set to 500MHz and 993MHz

Single Monitor

I also did the registry edits.... I will try to run GPU-Z... but as far as I cannot mine is NOT an overheating issue... I have 3 120mm fans and 1 200m fan in the top of my case... one of the 3 120mm fans is almost directly beside the video card.

As I stated... I ran those new drivers last night with 0 problems... so hopefully that was my issue.
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Old Dec 10, 2008, 12:23 AM   #1366
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

If the error is EventID 52236 which I bet it is then that is not a TDR issue.

See the atikmdag is the ATI kernel module driver for the graphics card. It does a lot more than receive timeout errors from the Microsoft kernel.

The EventID 52236 can be ignored. If memory servers me it has something to do with HDCP handshaking but I am not sure.

Source: atikmdag
EventID: 52236
Task Category: CPLIB

Safe to ignore... not a functional issue.

More on the TDR issues I have seen since you asked.

My three states.
  1. Forced overclock ('Single Monitor') TDR triggered with dialog popup. No screen corruption or BSOD.
  2. Forced overclock ('Dual Monitor') No TDR seen. Screen corruption and BSOD occured. TDR may have triggered but the system locked up before I could see anything.
  3. At stock clocks ( slight factory OC ) no issues at all.
Quote:
Originally Posted by The.Rat View Post
@grog,

Thanks for the info. Interesting reading. What sort of TDR issues do you experience when you overclock? Do you get a BSOD?

When you say you get no TDR issues, have you checked Event Viewer to see if there are any entries in there even if nothing else has physically happened?

The only reason I know I have a TDR issue is that I get a loop of 16 entries in Event viewer when watching any form of video. The actual video plays perfectly and my computer behaves perfectly all the time. If not for the Event Viewer entries, i would never now I had a problem.

Having said that, i don't play games (other than the ones that come with Vista) so no idea if i would BSOD if I did.

cheers
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Last edited by grog; Dec 10, 2008 at 12:33 AM.
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Old Dec 10, 2008, 12:26 AM   #1367
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

I hope the new drivers solve your issue as well.

The reason for the overclock on my side was simply to show that heat can make a big difference in seeing the TDR's or not. If the GPU is too hot even lower clocks (stock) may have issues.

Since air-flow is important with the 4800 series then it is something to keep an eye on just in case it is an issue.

Cheers..


Quote:
Originally Posted by SV110MHH View Post
Grog... I appreciate all the time you put in to your theories...

I do not overclock... according to CCC I have Overdrive set to run the fan at 100% and my GPU set to 500MHz and 993MHz

Single Monitor

I also did the registry edits.... I will try to run GPU-Z... but as far as I cannot mine is NOT an overheating issue... I have 3 120mm fans and 1 200m fan in the top of my case... one of the 3 120mm fans is almost directly beside the video card.

As I stated... I ran those new drivers last night with 0 problems... so hopefully that was my issue.
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Old Dec 10, 2008, 01:25 AM   #1368
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

Damn, VisionTek drivers do not support the regular HD 2600... only the XT and Pro versions

I was really hoping this might be my solution.
Now it's fingers crossed for the final 8.12.
But then again I'm crossing my fingers for every release since the 8.5.
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Old Dec 10, 2008, 04:01 AM   #1369
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

I just decided to run GPU-Z to keep track of a session of EVE...

My driver version is listed as atiumdag 7.14.1.0621 /Vista64

I thought this was a atikmdag thing?

Could it be the new drivers that isn't using atimkdag anymore?
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Old Dec 10, 2008, 04:06 AM   #1370
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

Quote:
Originally Posted by grog View Post
If the error is EventID 52236 which I bet it is then that is not a TDR issue.

See the atikmdag is the ATI kernel module driver for the graphics card. It does a lot more than receive timeout errors from the Microsoft kernel.

The EventID 52236 can be ignored. If memory servers me it has something to do with HDCP handshaking but I am not sure.

Source: atikmdag
EventID: 52236
Task Category: CPLIB

Safe to ignore... not a functional issue.

More on the TDR issues I have seen since you asked.

My three states.
  1. Forced overclock ('Single Monitor') TDR triggered with dialog popup. No screen corruption or BSOD.
  2. Forced overclock ('Dual Monitor') No TDR seen. Screen corruption and BSOD occured. TDR may have triggered but the system locked up before I could see anything.
  3. At stock clocks ( slight factory OC ) no issues at all.
Thanks for the reply grog.

Could you please tell me where you got the information that "The EventID 52236 can be ignored." and
"Source: atikmdag
EventID: 52236
Task Category: CPLIB

Safe to ignore... not a functional issue" ?

I've looked everywhere and haven't seen that.

cheers
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Old Dec 10, 2008, 06:14 PM   #1371
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

So I downloaded and installed the new 8.12 today and guess what? BSOD's
I played the witcher for one hour and when I was about to fight the grand master in story before the battle it froze, BSOD, reebooted and now I am pissed. I have about had it with ATI and I am getting a new card. No atikmdag buble just the BSOD and a message on the BS that said display driver is stuck in an infinite loop.
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Old Dec 10, 2008, 11:20 PM   #1372
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

Ran EVE on line for several hours last night.... here are my high values...

Temp never above 38 degrees....

Code:
GPU Core Clock [MHz] , GPU Memory Clock [MHz] , GPU Temperature [°C] , Fan Speed [%] , GPU Load [%] , Fan Speed [RPM] , GPU Temp.(DISPIO) [°C] , GPU Temp.(MEMIO) [°C] , GPU Temp.(SHADERCORE) [°C] ,



        500.0   ,                        990.6   ,                       38.0   ,                         100   ,               58   ,               1   ,                   38.0   ,                       40.5   ,                       40.0   ,
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Old Dec 11, 2008, 01:12 AM   #1373
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

Quote:
Originally Posted by JCKSON79 View Post
So I downloaded and installed the new 8.12 today and guess what? BSOD's
I played the witcher for one hour and when I was about to fight the grand master in story before the battle it froze, BSOD, reebooted and now I am pissed. I have about had it with ATI and I am getting a new card. No atikmdag buble just the BSOD and a message on the BS that said display driver is stuck in an infinite loop.
I might be wrong, but I think new drivers don't give the atkmdag.sys error anymore... instead, they get the infinite loop error. As soon as I upgraded to 8.11, I got infinite loops instead of the sys file error.

The symptons are exactly the same though.
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Old Dec 11, 2008, 06:27 PM   #1374
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

After put 8.12 on and then shedding many razor sharp tears, I decided to give Visiontek's 8.11 drivers a try because dude seems to be having no problems running EVE on those. Well once again I am crashing, but only in game, I am sick of this. I am building a new computer over the next few weeks and dumping the ATI card. I cannot continually try to fix this problem when I am laid off at home with nothing to do! I want to game! ATI and Vista are making my Cabin Fever kick in and I can't stand it.
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Old Dec 11, 2008, 09:00 PM   #1375
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

The problem is... nVidia has the problems too.
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Old Dec 11, 2008, 09:21 PM   #1376
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

8.12 didn't help resolve my tdr issue! Still waiting. Building a new pc and having such problems is really annoying...!! Maybe I should switch to XP!
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Old Dec 11, 2008, 11:52 PM   #1377
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

Nice, grog.
Thanks for the detailed test.

I did resolve my issue by taking heat off GPU as I descriced in the previous posts.
So I do agree that at least some of this issue is due to heat.

What I would like to stress is that what mattered to me was the actual temp of GPU not how many fans my case had or how the fans are directed to the video card.
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Old Dec 12, 2008, 03:02 AM   #1378
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

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Originally Posted by evilid View Post
Nice, grog.
Thanks for the detailed test.

I did resolve my issue by taking heat off GPU as I descriced in the previous posts.
So I do agree that at least some of this issue is due to heat.

What I would like to stress is that what mattered to me was the actual temp of GPU not how many fans my case had or how the fans are directed to the video card.

But that is not the end all be all... my temp never gets above 40 degrees when my TDRs happened... (haven't had one since using that VisionTek driver)... but i know that this "gloating" will probably mean I will have one the next time I play.
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Old Dec 12, 2008, 03:10 AM   #1379
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

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Originally Posted by SV110MHH View Post
But that is not the end all be all... my temp never gets above 40 degrees when my TDRs happened... (haven't had one since using that VisionTek driver)... but i know that this "gloating" will probably mean I will have one the next time I play.
What were the temps of VRMs and RAMs?
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Old Dec 12, 2008, 03:27 AM   #1380
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Re: Vista and 7.3 Display driver atikmdag stopped responding error

VRM?

And RAM ... not 100% sure... but have run memtest for serveal hours with no problems.
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