Catalyst 8.8 driver installation nightmare

Xenos80 · Aug 30, 2008, 05:55 PM

Hello! The issue I am having is getting the latest catalyst drivers to install properly. I try to install them and when everything shows up in device manager correctly, I try to run games. I have tried WoW, UT 3, and Doom 3. All will start up with a black screen, but sound can still be heard. For a test, I ran WoW in opengl mode by editing the shortcut. It showed video properly this time, so I believe the issue is with D3D video settings.

System Specs are as follows

Core 2 Duo E8500
Gigabyte GA-X48-DS4
ATI HD 4870 X2
Samsung Syncmaster 216BW 22''
Corsair CMPSU-1000HX 1000W PSU
Vista SP1

I updated my bios to F2 version (latest) and the problem still exists.

Here's what I have tried so far to solve the problem:

I try uninstalling ATI drivers via this method (recommended by rage3d forums)
Use Drive Sweeper
Use CCleaner to help w/ registry cleaning
Delete ATI registry values in SOFTWARE portion of registry
Delete Display adapter in Device Manager
Delete all ATI folders in Windows

Then I reboot, and the frustrating thing is when Vista "automatically" installs drivers for my video card. I am not sure if they are the correct latest ones, but it does show up as ATI HD Radeon 4870X2 in device manager(it actually shows this twice, meaning there are two entries of Radeon 4870 X2 in display adapters). Even without installing CCC, once I try to run a game, a black screen once again ensues with sound playing normally.

So I decided to try something different using my method of uninstalling ATI drivers, I try installing the latest drivers (8.8 w/ CCC included) w/o rebooting Vista. I do this so vista does not get a chance to install its "recommended" version of drivers. What happens? Now I get a driver install: INF file cannot be found message.

I tried what was recommended here http://www.tomshardware.com/forum/25...t-install-load but now I get a driver install: INF file cannot be found. In device manager I have a yellow question mark by Display adapter (Standard VGA Graphics adapter) and Other Devices (Video Controller).

I just don't understand what is going on here. Any help is greatly appreciated.

Blazer · Sep 1, 2008, 06:43 PM

I to am having a problem getting the 8.8 drivers to install. everytime I get to the part where it is installing the AIVO64, I get an error messege saying "Application Install: install source package not found"

any help would be appreciated.

Xenos80 · Sep 1, 2008, 09:02 PM

I finally fixed the problem. I installed CCC first, then extracted the 8.8 drivers to a separate folder. I then updated my drivers via device manager and browsed to that folder and it worked. Hope that can help you Blazer.

Aug 30, 2008, 05:55 PM	#1
Xenos80 DriverHeaven Newbie Join Date: Aug 2008 Posts: 2 Rep Power: 0	Catalyst 8.8 driver installation nightmare Hello! The issue I am having is getting the latest catalyst drivers to install properly. I try to install them and when everything shows up in device manager correctly, I try to run games. I have tried WoW, UT 3, and Doom 3. All will start up with a black screen, but sound can still be heard. For a test, I ran WoW in opengl mode by editing the shortcut. It showed video properly this time, so I believe the issue is with D3D video settings. System Specs are as follows Core 2 Duo E8500 Gigabyte GA-X48-DS4 ATI HD 4870 X2 Samsung Syncmaster 216BW 22'' Corsair CMPSU-1000HX 1000W PSU Vista SP1 I updated my bios to F2 version (latest) and the problem still exists. Here's what I have tried so far to solve the problem: I try uninstalling ATI drivers via this method (recommended by rage3d forums) Use Drive Sweeper Use CCleaner to help w/ registry cleaning Delete ATI registry values in SOFTWARE portion of registry Delete Display adapter in Device Manager Delete all ATI folders in Windows Then I reboot, and the frustrating thing is when Vista "automatically" installs drivers for my video card. I am not sure if they are the correct latest ones, but it does show up as ATI HD Radeon 4870X2 in device manager(it actually shows this twice, meaning there are two entries of Radeon 4870 X2 in display adapters). Even without installing CCC, once I try to run a game, a black screen once again ensues with sound playing normally. So I decided to try something different using my method of uninstalling ATI drivers, I try installing the latest drivers (8.8 w/ CCC included) w/o rebooting Vista. I do this so vista does not get a chance to install its "recommended" version of drivers. What happens? Now I get a driver install: INF file cannot be found message. I tried what was recommended here http://www.tomshardware.com/forum/25...t-install-load but now I get a driver install: INF file cannot be found. In device manager I have a yellow question mark by Display adapter (Standard VGA Graphics adapter) and Other Devices (Video Controller). I just don't understand what is going on here. Any help is greatly appreciated.

Sep 1, 2008, 06:43 PM	#2
Blazer Tweeker Join Date: Jul 2002 Location: Kitchener Posts: 612 Rep Power: 65 System Specs	I to am having a problem getting the 8.8 drivers to install. everytime I get to the part where it is installing the AIVO64, I get an error messege saying "Application Install: install source package not found" any help would be appreciated. __________________

Sep 1, 2008, 09:02 PM	Thread Starter #3
Xenos80 DriverHeaven Newbie Join Date: Aug 2008 Posts: 2 Rep Power: 0	I finally fixed the problem. I installed CCC first, then extracted the 8.8 drivers to a separate folder. I then updated my drivers via device manager and browsed to that folder and it worked. Hope that can help you Blazer.