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Hotfix for 58xx Series Cards - Grey/Vertical Lines Crash

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Old Feb 5, 2010, 08:48 PM   #1
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Hotfix for 58xx Series Cards - Grey/Vertical Lines Crash
Alleviates some of the intermittent grey screen and vertical line corruptions that may randomly appear during normal usage when using an ATI™ Radeon HD 5800 series graphics card

This issue applies to the following configuration(s):

* Hardware
o ATI Radeon™ HD 5800 Series
* Software
o ATI Catalyst™ release

* Operating System
o Windows 7® 32bit
o Windows 7® 64bit

o Windows Vista® 32 bit
o Windows Vista® 64 bit
o Windows® XP
o Windows® XP x64
o Windows® XP Media Center


GPU54ATICatalyst101


For those using 57xx series, XFX has informed me that a fix will be out within a week.
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Old Feb 5, 2010, 11:54 PM   #2
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Re: Hotfix for 58xx Series Cards - Grey/Vertical Lines Crash
just a fyi.. this crash occurs randomly on the 5750 and 5770... so hopefully this resolves it
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Old Feb 6, 2010, 01:30 AM   #3
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Re: Hotfix for 58xx Series Cards - Grey/Vertical Lines Crash
Thanks for the info, haven't seen this crash ... yet...
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Old Feb 6, 2010, 06:22 AM Threadstarter Thread Starter   #4
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Re: Hotfix for 58xx Series Cards - Grey/Vertical Lines Crash
@Judas: Please take note of the last sentence in my first post above. The fix for the 57xx series will be next week sometime.

@SeraphicSorcerer: I've had very, very few of these but I have had them. From those reporting the issue, it seems more prevalent on cards being overclocked...but not necessarily only those. When I have this, I have to do a hard reset of the PC.
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Old Feb 6, 2010, 03:23 PM   #5
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Re: Hotfix for 58xx Series Cards - Grey/Vertical Lines Crash
yeah but theres always a hope..


the first time i witnessed it, i was kinda shocked, everytime it happened i was watching a flash video and it happened back to back 3 times, i had the machine running for a little over 6 days without being turned off when it first happened and it isn't overclocked, actually the last thing i checked was that it was running exceptionally cool. I had 2-4 monitors for the longest time running and then that day it happened i was running just the one monitor and i couldn't beleive it happened in a back to back situation all within a near 1 hour period.
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Old Feb 10, 2010, 07:07 PM   #6
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Re: Hotfix for 58xx Series Cards - Grey/Vertical Lines Crash
Prolly a dumb question but will these work with a 5970 card? I realize its just 2 5870 chips but wondered if there was any issue. Also does this hotfix also include the earlier hotfix?


EDIT: Its kind of confusing. because the new hotfix is called

Hotfix_8.69.3.1rc1_feb_2

and the other is

Hotfix_8.69.3RC2_Jan27
Last edited by bratboy; Feb 10, 2010 at 07:18 PM.
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