Discovered my 'UNKNOWN' Device....

Dyre Straits · Sep 1, 2006, 09:36 AM

It's my UMAX 4000U USB flatbed scanner.

It's not listed in the options to choose from, either. UMAX isn't even on the list of the Imaging Devices.

I also checked the current UMAX website and the latest drivers only support XP.

This is definitely something the MS will need to address. This scanner is one of the last of the LEGAL size scanners I could get my hands on a few years ago. AND, I use it quite often and need the legal size length of it.

Time to go to MS Vista Feedback, I guess.

Rasta Monsta · Sep 5, 2006, 05:07 PM

Bet you they blame the HW manufacturer. . .

Dyre Straits · Sep 5, 2006, 06:16 PM

Quote:

Originally Posted by Rasta Monsta

Bet you they blame the HW manufacturer. . .

It wouldn't surprise me. I've owned two UMAX scanners -- one required a ISA SCSI card and this one is USB.

What did surprise me is that there is NO UMAX scanner option at all in the selections menu for scanners.

I have reported it to MS Feedback. We'll see if anything develops.

PangingJr · Sep 5, 2006, 06:56 PM

seems like you want Microsoft to include every devices drivers to the Windows install?

problem with hardware drivers do exist on every operating system, not just Windows operating system.
building an operating system that includes a lot of hardware drivers in the installation source files (or in the kernel, in the case of unix-like operating system) is not easy and can cause more harm than good. don't you think so?

Dyre Straits · Sep 5, 2006, 11:55 PM

Quote:

Originally Posted by PangingJr

seems like you want Microsoft to include every devices drivers to the Windows install?

problem with hardware drivers do exist on every operating system, not just Windows operating system.
building an operating system that includes a lot of hardware drivers in the installation source files (or in the kernel, in the case of unix-like operating system) is not easy and can cause more harm than good. don't you think so?

No, just the ones I use. LOL!

Seriously, though, I don't love the idea of having to buy a new scanner.....with legal size ones hard to find at a decent price....just for Vista. The scanner works great in XP with the XP native drivers.

And, being that it's USB, I was hoping the drivers would be accessible either from MS or via an Online Download. But, if they do become available, it might be only after Vista is released officially.

At this point, I think UMAX concentrates on digital cameras....not the scanners. At least, per their WEBsite, it looks that way. Even the XP drivers are 4-5 years old.

EDIT: I've sent an email to UMAX support. We'll see what happens now.

Dyre Straits · Sep 7, 2006, 08:24 AM

UPDATE:

RC-1 still has no support for the UMAX scanners.

I also haven't heard back from UMAX....at least not yet. And, that disturbs me.

Dyre Straits · Sep 7, 2006, 09:31 PM

UPDATE MORE: Reply from UMAX

[COLOR=white]Good afternoon: [/COLOR]
[COLOR=white][/COLOR]
[COLOR=white]Thanks for checking with Umax.[/COLOR]
[COLOR=white][/COLOR]
[COLOR=white][/COLOR]
[COLOR=white]The Vista O/S has yet to be tested Mr. [Name]. [/COLOR]
[COLOR=white][/COLOR]
[COLOR=white]Sorry I don’t have further information about this system.[/COLOR]
[COLOR=white][/COLOR]
[COLOR=white]For now you’ll simply have to keep the device on a XP or 2K.[/COLOR]
[COLOR=white][/COLOR]
[COLOR=white][/COLOR]
[COLOR=white]Sorry for any inconvenience.[/COLOR]
[COLOR=white][/COLOR]
[COLOR=white]Sincerely,[/COLOR]
[COLOR=white]Davey B.[/COLOR]
[COLOR=white]Umax Technologies [/COLOR]

PangingJr · Sep 7, 2006, 10:47 PM

Quote:

How Windows Plug and Play Works: Going Deep on Channel 9
http://channel9.msdn.com/ShowPost.aspx?PostID=156316

Ever wonder what's really going on when you attach a peripheral device to your computer (running Windows XP or Vista)? Well, we wanted to find out the low level truths about Plug and Play in Windows.

note-- the video on the web page 'Going_Deep_VistaPnP_Final.wmv' is around 190MB

Rasta Monsta · Sep 7, 2006, 11:46 PM

Wow, am I ever shocked by that reply from Umax.

Dyre Straits · Sep 8, 2006, 10:10 AM

Quote:

Originally Posted by Rasta Monsta

Wow, am I ever shocked by that reply from Umax.

It certainly didn't sit well with me.

I responded that Vista has been in testing for quite sometime now and is also in PUBLIC testing presently. I would hope that someone at UMAX would actually be involved in using at least a version of the public beta or recently released versions of VISTA.

I can't believe that they would be waiting for the official releases before commencing to code drivers.

It really doesn't speak well for the company, that's for sure!

Dyre Straits · Sep 8, 2006, 10:26 AM

New Issue...existed in Pre-RC1, as well:

Will someone do this, please:

Access www.accuweather.com and select a radar image. Your own area should be acceptable.

Once you get the radar image you want, right click on it and send it to your printer.

Do you get any color along with the text? I don't! I get only text on a white sheet of paper.

These images are .GIF files and should be printing just fine.

I've checked the settings on my printer...which is connected to my other computer on the LAN.

Let me know your results, please.

Cube623 · Sep 8, 2006, 05:41 PM

prints ok for me Dyre in Vista on the Pre-RC1 build, just about to do a clean install for RC1

Dyre Straits · Sep 8, 2006, 06:56 PM

Quote:

Originally Posted by Cube623

prints ok for me Dyre in Vista on the Pre-RC1 build, just about to do a clean install for RC1

Thanks! I'm going to have to dig around to see just why it's doing this.

BUT, is your printer connected to your computer, or do you have a LAN? My printer is not connected directly to this computer....it's on the LAN. So, it could very well be a driver issue due to the Network.

EDIT: Well, it's not a network driver issue.

I just did a Copy/Paste function and it's clearly not picking up the colors even in the copy.

Dyre Straits · Sep 8, 2006, 09:25 PM

UPDATE on UMAX Scanner issue:

I just got another email from UMAX Support. According to the email, UMAX has not even decided yet whether to test VISTA and, whether they will support it.

Very bad news, I'm afraid.

Cube623 · Sep 9, 2006, 01:49 AM

Quote:

Originally Posted by Dyre Straits

Thanks! I'm going to have to dig around to see just why it's doing this.

BUT, is your printer connected to your computer, or do you have a LAN? My printer is not connected directly to this computer....it's on the LAN. So, it could very well be a driver issue due to the Network.

EDIT: Well, it's not a network driver issue.

I just did a Copy/Paste function and it's clearly not picking up the colors even in the copy.

about the LAN question yes the printer i printed to is on my LAN.
I have 2 printers one next to the pc i use and one on my backup pc. I've sent it to my backup pc's printer over my Lan and the colours came out fine.

Dyre Straits · Sep 10, 2006, 08:49 AM

Quote:

Originally Posted by Cube623

about the LAN question yes the printer i printed to is on my LAN.
I have 2 printers one next to the pc i use and one on my backup pc. I've sent it to my backup pc's printer over my Lan and the colours came out fine.

This is really strange then.

I haven't installed any other programs after installing RC1. It's simply all native Vista with IE 7. So, could it be a lack of image support? (Which I really, really doubt, but, when something like this happens I tend to grasp for straws.)

Dyre Straits · Sep 10, 2006, 10:42 AM

UPDATE:

OK....this failure to capture the colors in the radar is an IE7 issue....NOT Vista. I just booted back into XP Pro using IE7 and the same exact situation happens.

So, at least I know it's not Vista that's at fault or to blame.

Now, can anyone using IE7 try this out?

Sep 5, 2006, 06:56 PM	#4
PangingJr Member Join Date: Mar 2003 Posts: 5,989 Rep Power: 69	seems like you want Microsoft to include every devices drivers to the Windows install? problem with hardware drivers do exist on every operating system, not just Windows operating system. building an operating system that includes a lot of hardware drivers in the installation source files (or in the kernel, in the case of unix-like operating system) is not easy and can cause more harm than good. don't you think so? Last edited by PangingJr; Sep 5, 2006 at 07:11 PM.

Sep 8, 2006, 05:41 PM	#12
Cube623 DriverHeaven Addict Join Date: Nov 2004 Location: England Posts: 322 Rep Power: 0	prints ok for me Dyre in Vista on the Pre-RC1 build, just about to do a clean install for RC1 __________________