Compaq Presario C500

yetanother1 · Apr 23, 2008, 12:50 AM

Just for curiosity, which EXACT model of C500 do you have? It makes a difference.

Check this page from HP if you haven't already seen it. This should be your starting point for drivers.

Quote:

Originally Posted by Digital_Fuzion

Okay, I got everything installed other then HP Quick Buttons Drivers. You guys know the link is dead for whom ever posted it on here. Would someone please direct me to an active link for HP Quick Play buttons? That's the only thing showing up under Unknown Devices in device manager. Please help! Thank you!

Digital_Fuzion · Apr 23, 2008, 03:27 AM

Quote:

Originally Posted by yetanother1

Just for curiosity, which EXACT model of C500 do you have? It makes a difference.

Check this page from HP if you haven't already seen it. This should be your starting point for drivers.

No luck it's for Vista only. That's why there's no link. My Compaq Presario C500 came with Vista basic edition on it along with 512MB of ram. There isn't any drivers for Windows XP for HP Quick Play buttons since the notebook was designed for Vista exclusively. That's way there isn't a driver link for the unknown device because under Windows XP there isn't any driver support for HP Quick play buttons for this Compaq Presario C500 Windows Vista notebook. This is one of those design around Vista based notebooks. I'm sure if there was a working driver for this issues then someone would ave already posted an active direct link to the driver source. I ended up disabling the unknown device and the notebook is running fine with out it. If you know of a better Idea then please advise...thank you!

yetanother1 · Apr 23, 2008, 03:51 AM

Sorry, I can't believe that it is just C500. The service tag on the bottom of the notebook has your actual model number. Look at this to determine how to find the model number.

Quote:

Originally Posted by Digital_Fuzion

No luck it's for Vista only. That's why there's no link. My Compaq Presario C500 came with Vista basic edition on it along with 512MB of ram. There isn't any drivers for Windows XP for HP Quick Play buttons since the notebook was designed for Vista exclusively. That's way there isn't a driver link for the unknown device because under Windows XP there isn't any driver support for HP Quick play buttons for this Compaq Presario C500 Windows Vista notebook. This is one of those design around Vista based notebooks. I'm sure if there was a working driver for this issues then someone would ave already posted an active direct link to the driver source. I ended up disabling the unknown device and the notebook is running fine with out it. If you know of a better Idea then please advise...thank you!

Digital_Fuzion · Apr 23, 2008, 06:18 AM

Quote:

Originally Posted by yetanother1

Sorry, I can't believe that it is just C500. The service tag on the bottom of the notebook has your actual model number. Look at this to determine how to find the model number.

Right, I'll look into that since it's my buddies notebook. Thank you!

ilovexp · Apr 23, 2008, 09:36 PM

Quote:

Originally Posted by MrAce

I bought the C509NR a few days ago and was stuck in google land. I came across this thread and one over at fatwallet (FW).

Specials thanks to Ampparks (FW) for all his hard work. I have moddied his original works and included how I got XP installed.

Go download all the drivers prior to installation and burn them to a CD.

1. Install Intel Intel 945GM chipset drivers v 8.1.1.1010

[COLOR=#800080]http://support.intel.com/support/chipsets/sb/CS-022034.htm[/COLOR]

2. Install Intel 945GM video drivers v 14.25.50

[COLOR=#800080]http://downloadfinder.intel.com/scripts-df-external/Product_Filter.aspx?ProductID=2301[/COLOR]

3. Download page for C300 XP drivers

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=321 3867&lang=en[/COLOR]

4. Install Intel SATA AHCI Controller Driver v 5.5.0.1035 A SP32478

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-39535-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

(follow Manual installation instuctions at the bottom)

5. Install Intel Matrix Storage Manager v 5.5.0.1035 A SP32492

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-39831-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

(follow Manual installation instuctions at the bottom)

6. Install Microsoft AUU Drivers SP32646

[COLOR=#0000ff]ftp://ftp.hp.com/pub/softpaq/sp32501-33000/sp32646.exe[/COLOR]

7. Install Conexant High Definition Audio Driver v 3.23.0.0 A SP33443

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-42513-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

(Automatic installation failed for me)
(follow Manual installation instructions steps I5, selecting the correct Audio device in folder ..\SWSetup\SP33443)

8. Install Conexant HDAUDIO Soft Data Fax Modem with SmartCP v 7.33.00.51 B SP33442

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-42512-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

(Automatic installation failed for me)
(follow Manual installation instructions steps I5, selecting the correct Modem device in folder ..\SWSetup\SP33442)

9. Install Broadcom Wireless LAN Driver v 6.10 A SP34152

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-45290-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

10. Install Synaptics Touchpad driver v 8.3.8 M SP33751

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-43360-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

11. Install System Default Settings v 4.20 W SP33321

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-44321-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

12. Install HP Quick Launch Buttons driver v 6.10 B SP33258

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-45910-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

Steps to manually install Intel SATA AHCI Controller Driver to support SATA Native Mode

I1. a. Boot up the machine and Enter F10 Setup
b. Goto System Configuration -> Device Configurations -> SATA Native Mode Set to Disable
c. Save settings and exit F10 Setup
I2. a. Install Windows XP Service Pack 2
b. When XP installation is complete, install drivers listed above.

I3. Install Intel SATA AHCI Controller Driver v 5.5.0.1035 A SP32478

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-39535-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

I4. In Device Manager, right-click the IDE ATA/ATAPI controllers/Intel 82801 GBM/GHM (ICH7-M Family) Serial ATA Storage Controller and select "Update Driver"

I5. Follow these steps to complete the Hardware Update Wizard:
a. At the first dialog, select "No, not this time" when prompted to connect to Windows Update.
b. At the next dialog, select "Install from a list or specific location (Advanced)".
c. At the next dialog, select "Don't search. I will choose the driver to install".
d. When prompted to select the device driver you want to install for this hardware, do not choose anything but click the "Have Disk..."-button.

e. Select Browse and navigate to the installation folder from step #I4 and click OK.

This folder will be similar to ..\SWSetup\SP3xxxx. You need to point to the folder for the device you are installing.

f. When prompted to select the device driver you want to install for this hardware, select the Intel 82801GBM SATA AHCI Controller
g. A warning that Windows cannot verify that the device is compatible with your hardware will appear.
When asked if you want to continue installing the driver, select Yes.
h. The installation will complete.

I6. a. Shutdown Windows, restart the machine and Enter F10 Setup.
b. Goto System Configuration -> Device Configurations -> SATA Native Mode Set to Enable
c. Save settings and exit F10 Setup

I7. After Windows restarts, the additional SATA components will be updated.
A System Settings Change will appear.
When asked "Do you want to restart your computer now?" click Yes.
I8. When Windows restarts, the SATA AHCI drivers will be completely installed.

I hope this helps.
MrAce

Hey MrAce. I've been searching for drivers for my compaq c502us notebook so as to replace vista with xp. I stumbled across this site and THANKS to you i now have it up and running on XP. THANK YOU.

Gofs · Apr 30, 2008, 03:26 AM

I have a compaq presario c502us with windows vista, I removed the vista and installed XP. Everything is working fine, I found and installed all the drivers except that I'm missing a non-plug and play serial driver, in device manager it comes up as Unknown device. Anybody have any advice?

PandaZ3 · Apr 30, 2008, 03:32 AM

Hard to believe they sold that many with all the posters here is everyone reasonably hppy with theirs now?

PandaZ3 · Apr 30, 2008, 04:26 AM

For your edification

[COLOR=#000000][COLOR=sienna]http://www.pcmag.com/article2/0,1759,2287685,00.asp?kc=PCRSS03129TX1K00006255760 09760+1+20080429064542E1+836

[/COLOR][/COLOR]

[COLOR=#000000][COLOR=darkorange]You will have to cut and paste[/COLOR][/COLOR]

pepe.king.prawn · May 5, 2008, 12:20 AM

I'm trying to follow Mr. Ace's instructions and have run into a roadblock. I have a C551NR

- I can't install the chipset driver

I've tried loading it from CD and USB. Also, the driver v. 8.1.1.1010 listed is not the driver for the 945GM chipset. I have not been able to determine what chipset I actually have.

It always says "the hardware was not installed because the wizard cannot find the necessary software"

In fact, I can't get any of the drivers installed. Nor can I follow the posted links and find the same driver versions listed.....

mjryan432 · Jun 2, 2008, 02:51 AM

Quote:

Originally Posted by MrAce

I bought the C509NR a few days ago and was stuck in google land. I came across this thread and one over at fatwallet (FW).

Specials thanks to Ampparks (FW) for all his hard work. I have moddied his original works and included how I got XP installed.

Go download all the drivers prior to installation and burn them to a CD.

1. Install Intel Intel 945GM chipset drivers v 8.1.1.1010

[COLOR=#800080]http://support.intel.com/support/chipsets/sb/CS-022034.htm[/COLOR]

2. Install Intel 945GM video drivers v 14.25.50

[COLOR=#800080]http://downloadfinder.intel.com/scripts-df-external/Product_Filter.aspx?ProductID=2301[/COLOR]

3. Download page for C300 XP drivers

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=321 3867&lang=en[/COLOR]

4. Install Intel SATA AHCI Controller Driver v 5.5.0.1035 A SP32478

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-39535-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

(follow Manual installation instuctions at the bottom)

5. Install Intel Matrix Storage Manager v 5.5.0.1035 A SP32492

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-39831-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

(follow Manual installation instuctions at the bottom)

6. Install Microsoft AUU Drivers SP32646

[COLOR=#0000ff]ftp://ftp.hp.com/pub/softpaq/sp32501-33000/sp32646.exe[/COLOR]

7. Install Conexant High Definition Audio Driver v 3.23.0.0 A SP33443

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-42513-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

(Automatic installation failed for me)
(follow Manual installation instructions steps I5, selecting the correct Audio device in folder ..\SWSetup\SP33443)

8. Install Conexant HDAUDIO Soft Data Fax Modem with SmartCP v 7.33.00.51 B SP33442

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-42512-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

(Automatic installation failed for me)
(follow Manual installation instructions steps I5, selecting the correct Modem device in folder ..\SWSetup\SP33442)

9. Install Broadcom Wireless LAN Driver v 6.10 A SP34152

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-45290-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

10. Install Synaptics Touchpad driver v 8.3.8 M SP33751

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-43360-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

11. Install System Default Settings v 4.20 W SP33321

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-44321-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

12. Install HP Quick Launch Buttons driver v 6.10 B SP33258

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-45910-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

Steps to manually install Intel SATA AHCI Controller Driver to support SATA Native Mode

I1. a. Boot up the machine and Enter F10 Setup
b. Goto System Configuration -> Device Configurations -> SATA Native Mode Set to Disable
c. Save settings and exit F10 Setup
I2. a. Install Windows XP Service Pack 2
b. When XP installation is complete, install drivers listed above.

I3. Install Intel SATA AHCI Controller Driver v 5.5.0.1035 A SP32478

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-39535-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

I4. In Device Manager, right-click the IDE ATA/ATAPI controllers/Intel 82801 GBM/GHM (ICH7-M Family) Serial ATA Storage Controller and select "Update Driver"

I5. Follow these steps to complete the Hardware Update Wizard:
a. At the first dialog, select "No, not this time" when prompted to connect to Windows Update.
b. At the next dialog, select "Install from a list or specific location (Advanced)".
c. At the next dialog, select "Don't search. I will choose the driver to install".
d. When prompted to select the device driver you want to install for this hardware, do not choose anything but click the "Have Disk..."-button.

e. Select Browse and navigate to the installation folder from step #I4 and click OK.

This folder will be similar to ..\SWSetup\SP3xxxx. You need to point to the folder for the device you are installing.

f. When prompted to select the device driver you want to install for this hardware, select the Intel 82801GBM SATA AHCI Controller
g. A warning that Windows cannot verify that the device is compatible with your hardware will appear.
When asked if you want to continue installing the driver, select Yes.
h. The installation will complete.

I6. a. Shutdown Windows, restart the machine and Enter F10 Setup.
b. Goto System Configuration -> Device Configurations -> SATA Native Mode Set to Enable
c. Save settings and exit F10 Setup

I7. After Windows restarts, the additional SATA components will be updated.
A System Settings Change will appear.
When asked "Do you want to restart your computer now?" click Yes.
I8. When Windows restarts, the SATA AHCI drivers will be completely installed.

I hope this helps.
MrAce

Do you know if these drivers will work with the C700 series notebooks also? I'm thinking about the C762NR model Best Buy has on sale right now but I'd like to do a fresh XP pro install on it. HP doesn't have downloadable XP drivers for it. It seems like Lenovo is the only one offering XP drivers for download still. Thanks. Mike

ryts_fd · Jun 9, 2008, 05:23 AM

Hi itshane, I downgraded my C508US from Vista to XP. So far I have put back all the drivers except for one unknown device on device manager. Also before I downgrade the laptop I disable the sata native support, but when I tried to enable back again after installing the sata driver given to me by HP online support still not working fine. Could you advise me on this matter please. Thanks.

ryts_fd · Jun 9, 2008, 05:24 AM

Hi itshane, I downgraded my C508US from Vista to XP. So far I have put back all the drivers except for one unknown device on device manager. Also before I downgrade the laptop I disable the sata native support, but when I tried to enable back again after installing the sata driver given to me by HP online support still not working fine. Could you advise me on this matter please. Thanks.

Studvio · Jun 11, 2008, 12:37 PM

Hi, I just registered to thank MrAce, everything worked like a charm, except for audio. I figured the way to solve that as well, so... what I did:
After installing the chipset and video drivers, I have installed the SM Bus controller (unfortunatelly I do not remember the address I got it from, but it's signed Hewlett Packard, so I guess it should be on their website somewhere for download) and then KB835221.exe (google for it and download it). From there, the audio and modem drivers nearly installed by themselves. It did the trick for me, I hope it will help you as well. Again, thanks MrAce, you saved my day.

Anyway, should you not find the SM bus driver, email me and I will send it t you, it's only 1.07 mb - niculescuvro@yahoo.com

Oh, and I nearly forgot... the chipset drivers... they are a pain in the... arm. After download, when you run the file it expects you to have a floppy drive to extract the files, otherwise you'll get nothing. I used a software that emulates the floppy drive to do the trick. However, I can email you the chipset drivers (extracted files) if you want.

Good luck

Quote:

Originally Posted by MrAce

I bought the C509NR a few days ago and was stuck in google land. I came across this thread and one over at fatwallet (FW).

Specials thanks to Ampparks (FW) for all his hard work. I have moddied his original works and included how I got XP installed.

Go download all the drivers prior to installation and burn them to a CD.

1. Install Intel Intel 945GM chipset drivers v 8.1.1.1010

[COLOR=#800080]http://support.intel.com/support/chipsets/sb/CS-022034.htm[/COLOR]

2. Install Intel 945GM video drivers v 14.25.50

[COLOR=#800080]http://downloadfinder.intel.com/scripts-df-external/Product_Filter.aspx?ProductID=2301[/COLOR]

3. Download page for C300 XP drivers

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=321 3867&lang=en[/COLOR]

4. Install Intel SATA AHCI Controller Driver v 5.5.0.1035 A SP32478

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-39535-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

(follow Manual installation instuctions at the bottom)

5. Install Intel Matrix Storage Manager v 5.5.0.1035 A SP32492

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-39831-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

(follow Manual installation instuctions at the bottom)

6. Install Microsoft AUU Drivers SP32646

[COLOR=#0000ff]ftp://ftp.hp.com/pub/softpaq/sp32501-33000/sp32646.exe[/COLOR]

7. Install Conexant High Definition Audio Driver v 3.23.0.0 A SP33443

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-42513-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

(Automatic installation failed for me)
(follow Manual installation instructions steps I5, selecting the correct Audio device in folder ..\SWSetup\SP33443)

8. Install Conexant HDAUDIO Soft Data Fax Modem with SmartCP v 7.33.00.51 B SP33442

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-42512-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

(Automatic installation failed for me)
(follow Manual installation instructions steps I5, selecting the correct Modem device in folder ..\SWSetup\SP33442)

9. Install Broadcom Wireless LAN Driver v 6.10 A SP34152

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-45290-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

10. Install Synaptics Touchpad driver v 8.3.8 M SP33751

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-43360-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

11. Install System Default Settings v 4.20 W SP33321

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-44321-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

12. Install HP Quick Launch Buttons driver v 6.10 B SP33258

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-45910-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

Steps to manually install Intel SATA AHCI Controller Driver to support SATA Native Mode

I1. a. Boot up the machine and Enter F10 Setup
b. Goto System Configuration -> Device Configurations -> SATA Native Mode Set to Disable
c. Save settings and exit F10 Setup
I2. a. Install Windows XP Service Pack 2
b. When XP installation is complete, install drivers listed above.

I3. Install Intel SATA AHCI Controller Driver v 5.5.0.1035 A SP32478

[COLOR=#800080]http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-39535-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=e n[/COLOR]

I4. In Device Manager, right-click the IDE ATA/ATAPI controllers/Intel 82801 GBM/GHM (ICH7-M Family) Serial ATA Storage Controller and select "Update Driver"

I5. Follow these steps to complete the Hardware Update Wizard:
a. At the first dialog, select "No, not this time" when prompted to connect to Windows Update.
b. At the next dialog, select "Install from a list or specific location (Advanced)".
c. At the next dialog, select "Don't search. I will choose the driver to install".
d. When prompted to select the device driver you want to install for this hardware, do not choose anything but click the "Have Disk..."-button.

e. Select Browse and navigate to the installation folder from step #I4 and click OK.

This folder will be similar to ..\SWSetup\SP3xxxx. You need to point to the folder for the device you are installing.

f. When prompted to select the device driver you want to install for this hardware, select the Intel 82801GBM SATA AHCI Controller
g. A warning that Windows cannot verify that the device is compatible with your hardware will appear.
When asked if you want to continue installing the driver, select Yes.
h. The installation will complete.

I6. a. Shutdown Windows, restart the machine and Enter F10 Setup.
b. Goto System Configuration -> Device Configurations -> SATA Native Mode Set to Enable
c. Save settings and exit F10 Setup

I7. After Windows restarts, the additional SATA components will be updated.
A System Settings Change will appear.
When asked "Do you want to restart your computer now?" click Yes.
I8. When Windows restarts, the SATA AHCI drivers will be completely installed.

I hope this helps.
MrAce

targetpp10 · Jun 24, 2008, 08:59 PM

BOTTOM LINE.. has anyone found a solution to a) getting the puter to recognize the audio device, and b) anyone found a solution to no audio?

I've read this ENTIRE post, and not found a proven solution..

Any help is appreciated!

targetpp10@gmail.com

isis · Jun 26, 2008, 09:21 PM

i am really new at this things so i cant seem to find the drivers for the audio device on high Def audio Bus .... and Modem device on High definition audio Bus..... and unknown..... please help like i said im not so good w computers

Island_boy · Aug 10, 2008, 12:48 AM

Thanks to Mr.Ace posting the solution. Had a few problems with audio/modem/sata which I guess a few of us had. Basically if you follow the instructions to the letter you should not have an issue with audio or modem. Where I went wrong is that I only installed two of the audio drivers instead of all three! (You need conexant HDAUIDO, Conexant High def and the Microsoft AUU) Once I installed the third one there was no problem, simple but maybe that's where a few of the others are going wrong.
With the sata I had no floppy disk drive but the solution posted on page 3 or 4 where it says to download winimage worked perfectly. You can use that program to extract to a folder rather than a floppy disk and it's as easy as 1,2,3 from there.

Thanks again, I've tried to install XP on other types of vista laptops and this was the only one i got fully working thanks to the guide.

Cheers all, I hope my solutions to some of the issues help.

jakerrr09 · Aug 20, 2008, 04:18 PM

So I have a Pesario c581wm, i know this is a kinda an old topic, but heres my problem...

...i tried everything within my knowledge to get EVERYTHING working, because i want it all to work like it supposed to. However, everything else works fine, sound, graphics, wi-fi...

Right now, I'm running XP with SATA turned off in bios. But i want it to work like it should, WITHOUT reinstalling, because i have already done that twice.

Here's a screen cap of my device list...

Any help??? Please =)

stevej1 · Sep 9, 2008, 04:48 AM

I have been following the thread on the drivers for my compaq, and as of yet have not been able to get the audio to work. I found that some of the drivers that were sujested for down load were not at the link provided any more. Is there any one that can help me with this The puter is a Compaq Presario C500 C501NR to the best of my knowlage. It is a Laptop Depo re-conditioned unit.

stevej1 · Sep 9, 2008, 05:08 AM

You are a very smart person thanks for your thread I got my audio to work.

dean3740 · Sep 24, 2008, 07:49 PM

Hello All, i found this thread by googling, I hope you guys can help! i am trying to install the drivers for the Network adapter (which I believe is: Realtek) for the following laptop that I recently downgraded from vista to XP PROFESSIONAL. It's a COMPAQ PRESARIO F500, i was able to install the Broadcom WLAN drivers and that appears under the network connections section. but all i need now is either a link with the correct drivers or prehaps going to realteks website and downloading the drivers for the network adapter (LAN)

Help!

Dean

cozumel · Sep 25, 2008, 02:04 AM

Hi dean and welcome to DH!!!

The F500 series has something like 60(ish) models. Which one is it from this list? You are probably talking about the Realtek RTL8201CL which is PHYceiver and is, I think, embedded within your motherboard chipset drivers and does not have a stand-alone driver available. Please confirm which F500 model and maybe we can locate all the necessary drivers for you. (I know nothing about laptops btw as I have never owned one so I cannot promise a result)

ackishor · Oct 4, 2008, 03:35 PM

hello everybody i am new member from INDIA
Bangalore

El Chuy · Oct 7, 2008, 09:51 PM

Hey i just jot this compaq presario c563nr and it was running vista it was way to slow so i put a fresh windows xp i had to disable sata for it could install windows xp but i cant find the drivers 4 it can anyone help me...a thanx in advance!

the drivers i need are 4
windows xp:

[COLOR=#ff0000]1) Standard Dual Channel PCI IDE Controller[/COLOR]
[COLOR=#ff0000]2) Realtek RTL8139/810x Family Fast Ethernet NIC[/COLOR]
[COLOR=#ff0000]3) Video Controller[/COLOR]
[COLOR=#ff0000]4) SM Bus Controller[/COLOR]
[COLOR=#ff0000]5) (3)PCI standard ISA bridge[/COLOR]
[COLOR=#ff0000]6) Intel(R) 82801 PCI Bridge - 2448[/COLOR]
[COLOR=#ff0000]7) PCI standard host CPU bridge[/COLOR]
[COLOR=#ff0000]8) Standard Enhanced PCI to USB Host Controller[/COLOR]
[COLOR=#ff0000]9) Video Controller (VGA Compatible)[/COLOR]
[COLOR=#ff0000]10) & Chipset driver Intel Celeron i943/940GML[/COLOR]
[COLOR=#ff0000][/COLOR]
[COLOR=#ff0000][/COLOR]
[COLOR=#ff0000]Please [/COLOR][COLOR=blue]Help me[/COLOR][COLOR=white] [/COLOR]
[COLOR=#ffffff][/COLOR]
[COLOR=#ffffff]and a thanx in advance...!

[/COLOR]

rosanna · Oct 28, 2008, 12:12 AM

I joined this forum in 2006 and since them have not been able to remember where I found you. I was searching on the net and finally found where you are. All the information you have given about installing XP instead of Vista have been really really helpful and has worked a treat for me.
I havent however found where to download the Video Controller (VGA) from anywhere and would be over the moon if someone could help me with that.

Thank you all again for your help, you really are a talented people.

Rosanna

rkhunter · Jan 4, 2009, 08:23 AM

look for sp32646.exe run it and follow sp35940.exe... hope would helps..

sugianto · Jan 9, 2009, 05:00 PM

Dear All,

I have a problem with my Presario C500, when I install new XP I cannot install the audio driver.
I already try step by steps from Mr Ace as below ;

I5. Follow these steps to complete the Hardware Update Wizard:
a. At the first dialog, select "No, not this time" when prompted to connect to Windows Update.
b. At the next dialog, select "Install from a list or specific location (Advanced)".
c. At the next dialog, select "Don't search. I will choose the driver to install".
d. When prompted to select the device driver you want to install for this hardware, do not choose anything but click the "Have Disk..."-button.

e. Select Browse and navigate to the installation folder from step #I4 and click OK.

This folder will be similar to ..\SWSetup\SP3xxxx. You need to point to the folder for the device you are installing.

f. When prompted to select the device driver you want to install for this hardware, select the Intel 82801GBM SATA AHCI Controller
g. A warning that Windows cannot verify that the device is compatible with your hardware will appear.
When asked if you want to continue installing the driver, select Yes.
h. The installation will complete.

The problem is at point 15.e --> after I point the folder \swsetup\sp3xxx there is no Intel 82801 GBM SATA AHCI Controller, the box is empty !!
So what to do ?
Please help me

Regards,
Sugianto

moegotit.com · Jan 11, 2009, 10:00 PM

Hello:

I'm really new to this. While searching, I ran across this website from google.com that ensures me that, answers I'm in need of, we can get right here. I was very pleased to hear that. Will be even happier if that turns out to be true. I'm in the field I.T. learning everyday to fix computer problems. I have a Compaq Presario c500 from a user and I'm trying to get Windows XP installed, but it does not detect a hard drive. I need the Sata driver because when I try to disable it from the BIOS, it is password protected and the user does not know the password (sounds stolen if you ask me, but I'm not the judge). Anyways, any assistance would be great.

thanks - moegotit.com

Sleekrick · Jan 12, 2009, 12:50 AM

Hi Guys,
I bought a Compaq Presario C571 NR laptop (1.73 GHZ Dual Core,1GB RAM )which came pre-loaded with Vista Home Premium. I recently decided to replace it with XP Pro. It was no fair task but thanks to this thread I eventually got everything running, well except one thing. I can't get the S-Video Out function to work. I've installed the latest Intel Graphics Media Accelerator Drivers but still when I connect the laptop to my T.V. nothing happens. In Vista I used to press the 'fn' & 'F4' buttons & would be able to toggle my active display from laptop to TV or to both, for presentations, playing videos & games. But now when I press these buttons, nothing happens. The T.V doesn't appear on the advanced display options. It doesn't get picked up at all despite tinkering with the display settings. Even after installing the latest HP Quick Launch Buttons Drivers, still no luck. I'm certain the S-Video cable & the TV are ok. Which leads me to wonder if perhaps there are some drivers I may still need to install? However my device manager shows that everything is present & working fine. My other suspicion is that the 'fn' 'F4' key combination is not working. Previously in Vista, pressing those keys even when the TV was not connected, would make a small laptop icon pop up on the bottom right corner of the screen indicating that it was my current active display. But now, on pressing those keys nothing happens at all. The curious thing is that the other 'fn' key combinations are working (e.g. 'fn' F5 initiates Sleep). I'm don't know what else to try. Could you pliz assist me to get the S-Video Out function working again? It's one of the most important functions to me. Any suggestions? I would be very grateful. Thanks to all contributers (esp MrAce). Greetings from Nairobi, Kenya.

cegimonl · Jan 16, 2009, 02:05 AM

thank you MrAce I fixed my c551nr installing first the driver :

Install Microsoft AUU Drivers SP32646

[COLOR=#0000ff]ftp://ftp.hp.com/pub/softpaq/sp32501-33000/sp32646.exe[/COLOR]

and later I installed the drivers for c551nr for sound and modem on compaq support website. that are:

Conexant Audio Driver (32-bit)

Conexant Modem Driver (32-bit)

moegotit.com · Jan 16, 2009, 11:49 AM

I downloaded the proper Sata Driver from DriverHeaven and slipstreamed into my installation disc and it is now fine. Thanks a million.

Apr 30, 2008, 03:26 AM	#126
Gofs DriverHeaven Newbie Join Date: Apr 2008 Posts: 1 Rep Power: 0	Replacing Vista with XP on a presario c502us I have a compaq presario c502us with windows vista, I removed the vista and installed XP. Everything is working fine, I found and installed all the drivers except that I'm missing a non-plug and play serial driver, in device manager it comes up as Unknown device. Anybody have any advice?

Apr 30, 2008, 03:32 AM	#127
PandaZ3 HardwareHeaven Senior Member Join Date: Nov 2002 Location: Cornelius, Oregon Posts: 417 Rep Power: 0	Hard to believe they sold that many with all the posters here is everyone reasonably hppy with theirs now? __________________ It has to be Plugged In? To electricity? Video cards in house, 5770, 4650, HD 3870, X1950 XTX, X1900 XTX, X1900 XT and X1900 Crossfire, 2 X1800 XT's, X850 Pro, X800 Pro, AIW 9600XT, 9600 Pro, 9550 SE, 9200, 7000. XFX 6800 GS

Apr 30, 2008, 04:26 AM	#128
PandaZ3 HardwareHeaven Senior Member Join Date: Nov 2002 Location: Cornelius, Oregon Posts: 417 Rep Power: 0	For your edification [COLOR=#000000][COLOR=sienna]http://www.pcmag.com/article2/0,1759,2287685,00.asp?kc=PCRSS03129TX1K00006255760 09760+1+20080429064542E1+836 [/COLOR][/COLOR] [COLOR=#000000][COLOR=darkorange]You will have to cut and paste[/COLOR][/COLOR] __________________ It has to be Plugged In? To electricity? Video cards in house, 5770, 4650, HD 3870, X1950 XTX, X1900 XTX, X1900 XT and X1900 Crossfire, 2 X1800 XT's, X850 Pro, X800 Pro, AIW 9600XT, 9600 Pro, 9550 SE, 9200, 7000. XFX 6800 GS Last edited by PandaZ3; Apr 30, 2008 at 04:36 AM.

May 5, 2008, 12:20 AM	#129
pepe.king.prawn DriverHeaven Newbie Join Date: May 2008 Posts: 1 Rep Power: 0	I'm trying to follow Mr. Ace's instructions and have run into a roadblock. I have a C551NR - I can't install the chipset driver I've tried loading it from CD and USB. Also, the driver v. 8.1.1.1010 listed is not the driver for the 945GM chipset. I have not been able to determine what chipset I actually have. It always says "the hardware was not installed because the wizard cannot find the necessary software" In fact, I can't get any of the drivers installed. Nor can I follow the posted links and find the same driver versions listed..... Last edited by pepe.king.prawn; May 5, 2008 at 12:40 AM.

Jun 9, 2008, 05:24 AM	#132
ryts_fd DriverHeaven Newbie Join Date: Jun 2008 Posts: 2 Rep Power: 0	SATA Native Support Problem Hi itshane, I downgraded my C508US from Vista to XP. So far I have put back all the drivers except for one unknown device on device manager. Also before I downgrade the laptop I disable the sata native support, but when I tried to enable back again after installing the sata driver given to me by HP online support still not working fine. Could you advise me on this matter please. Thanks.

Jun 9, 2008, 05:23 AM	#131
ryts_fd DriverHeaven Newbie Join Date: Jun 2008 Posts: 2 Rep Power: 0	Hi itshane, I downgraded my C508US from Vista to XP. So far I have put back all the drivers except for one unknown device on device manager. Also before I downgrade the laptop I disable the sata native support, but when I tried to enable back again after installing the sata driver given to me by HP online support still not working fine. Could you advise me on this matter please. Thanks.

Jun 24, 2008, 08:59 PM	#134
targetpp10 DriverHeaven Newbie Join Date: Jun 2008 Posts: 1 Rep Power: 0	C551NR Audio Driver? BOTTOM LINE.. has anyone found a solution to a) getting the puter to recognize the audio device, and b) anyone found a solution to no audio? I've read this ENTIRE post, and not found a proven solution.. Any help is appreciated! targetpp10@gmail.com

Jun 26, 2008, 09:21 PM	#135
isis DriverHeaven Newbie Join Date: Jun 2008 Posts: 2 Rep Power: 0	i am really new at this things so i cant seem to find the drivers for the audio device on high Def audio Bus .... and Modem device on High definition audio Bus..... and unknown..... please help like i said im not so good w computers

Aug 10, 2008, 12:48 AM	#136
Island_boy DriverHeaven Newbie Join Date: Aug 2008 Posts: 1 Rep Power: 0	Worked well! Thanks to Mr.Ace posting the solution. Had a few problems with audio/modem/sata which I guess a few of us had. Basically if you follow the instructions to the letter you should not have an issue with audio or modem. Where I went wrong is that I only installed two of the audio drivers instead of all three! (You need conexant HDAUIDO, Conexant High def and the Microsoft AUU) Once I installed the third one there was no problem, simple but maybe that's where a few of the others are going wrong. With the sata I had no floppy disk drive but the solution posted on page 3 or 4 where it says to download winimage worked perfectly. You can use that program to extract to a folder rather than a floppy disk and it's as easy as 1,2,3 from there. Thanks again, I've tried to install XP on other types of vista laptops and this was the only one i got fully working thanks to the guide. Cheers all, I hope my solutions to some of the issues help.

Aug 20, 2008, 04:18 PM	#137
jakerrr09 DriverHeaven Newbie Join Date: Aug 2008 Posts: 1 Rep Power: 0	c581wm So I have a Pesario c581wm, i know this is a kinda an old topic, but heres my problem... ...i tried everything within my knowledge to get EVERYTHING working, because i want it all to work like it supposed to. However, everything else works fine, sound, graphics, wi-fi... Right now, I'm running XP with SATA turned off in bios. But i want it to work like it should, WITHOUT reinstalling, because i have already done that twice. Here's a screen cap of my device list... Any help??? Please =)

Sep 9, 2008, 04:48 AM	#138
stevej1 DriverHeaven Newbie Join Date: Sep 2008 Posts: 2 Rep Power: 0	Compaq upgrade to XP Pro from Vista I have been following the thread on the drivers for my compaq, and as of yet have not been able to get the audio to work. I found that some of the drivers that were sujested for down load were not at the link provided any more. Is there any one that can help me with this The puter is a Compaq Presario C500 C501NR to the best of my knowlage. It is a Laptop Depo re-conditioned unit.

Sep 9, 2008, 05:08 AM	#139
stevej1 DriverHeaven Newbie Join Date: Sep 2008 Posts: 2 Rep Power: 0	You are a very smart person thanks for your thread I got my audio to work.

Sep 24, 2008, 07:49 PM	#140
dean3740 DriverHeaven Newbie Join Date: Sep 2008 Posts: 1 Rep Power: 0	Hello All, i found this thread by googling, I hope you guys can help! i am trying to install the drivers for the Network adapter (which I believe is: Realtek) for the following laptop that I recently downgraded from vista to XP PROFESSIONAL. It's a COMPAQ PRESARIO F500, i was able to install the Broadcom WLAN drivers and that appears under the network connections section. but all i need now is either a link with the correct drivers or prehaps going to realteks website and downloading the drivers for the network adapter (LAN) Help! Dean

Sep 25, 2008, 02:04 AM	#141
cozumel I'm dangerous but cute... Join Date: Apr 2006 Location: Under the waves... Posts: 3,577 Rep Power: 58 System Specs	Hi dean and welcome to DH!!! The F500 series has something like 60(ish) models. Which one is it from this list? You are probably talking about the Realtek RTL8201CL which is PHYceiver and is, I think, embedded within your motherboard chipset drivers and does not have a stand-alone driver available. Please confirm which F500 model and maybe we can locate all the necessary drivers for you. (I know nothing about laptops btw as I have never owned one so I cannot promise a result) __________________ Don't worry about money - Be a beach bum! Scuba Rocks

Oct 4, 2008, 03:35 PM	#142
ackishor DriverHeaven Newbie Join Date: Oct 2008 Posts: 1 Rep Power: 0	Re: Compaq Presario C500 hello everybody i am new member from INDIA Bangalore

Oct 7, 2008, 09:51 PM	#143
El Chuy DriverHeaven Newbie Join Date: Oct 2008 Posts: 1 Rep Power: 0	Re: Compaq Presario C500 Hey i just jot this compaq presario c563nr and it was running vista it was way to slow so i put a fresh windows xp i had to disable sata for it could install windows xp but i cant find the drivers 4 it can anyone help me...a thanx in advance! the drivers i need are 4 windows xp: [COLOR=#ff0000]1) Standard Dual Channel PCI IDE Controller[/COLOR] [COLOR=#ff0000]2) Realtek RTL8139/810x Family Fast Ethernet NIC[/COLOR] [COLOR=#ff0000]3) Video Controller[/COLOR] [COLOR=#ff0000]4) SM Bus Controller[/COLOR] [COLOR=#ff0000]5) (3)PCI standard ISA bridge[/COLOR] [COLOR=#ff0000]6) Intel(R) 82801 PCI Bridge - 2448[/COLOR] [COLOR=#ff0000]7) PCI standard host CPU bridge[/COLOR] [COLOR=#ff0000]8) Standard Enhanced PCI to USB Host Controller[/COLOR] [COLOR=#ff0000]9) Video Controller (VGA Compatible)[/COLOR] [COLOR=#ff0000]10) & Chipset driver Intel Celeron i943/940GML[/COLOR] [COLOR=#ff0000][/COLOR] [COLOR=#ff0000][/COLOR] [COLOR=#ff0000]Please [/COLOR][COLOR=blue]Help me[/COLOR][COLOR=white] [/COLOR] [COLOR=#ffffff][/COLOR] [COLOR=#ffffff]and a thanx in advance...![/COLOR]

Oct 28, 2008, 12:12 AM	#144
rosanna DriverHeaven Newbie Join Date: May 2006 Posts: 1 Rep Power: 0	Re: Compaq Presario C500 I joined this forum in 2006 and since them have not been able to remember where I found you. I was searching on the net and finally found where you are. All the information you have given about installing XP instead of Vista have been really really helpful and has worked a treat for me. I havent however found where to download the Video Controller (VGA) from anywhere and would be over the moon if someone could help me with that. Thank you all again for your help, you really are a talented people. Rosanna

Jan 4, 2009, 08:23 AM	#145
rkhunter DriverHeaven Newbie Join Date: Jan 2009 Location: Philippines/Brunei Posts: 1 Rep Power: 0	Re: Compaq Presario C500 look for sp32646.exe run it and follow sp35940.exe... hope would helps..

Jan 9, 2009, 05:00 PM	#146
sugianto DriverHeaven Newbie Join Date: Jan 2009 Posts: 1 Rep Power: 0	Re: Compaq Presario C500 Dear All, I have a problem with my Presario C500, when I install new XP I cannot install the audio driver. I already try step by steps from Mr Ace as below ; I5. Follow these steps to complete the Hardware Update Wizard: a. At the first dialog, select "No, not this time" when prompted to connect to Windows Update. b. At the next dialog, select "Install from a list or specific location (Advanced)". c. At the next dialog, select "Don't search. I will choose the driver to install". d. When prompted to select the device driver you want to install for this hardware, do not choose anything but click the "Have Disk..."-button. e. Select Browse and navigate to the installation folder from step #I4 and click OK. This folder will be similar to ..\SWSetup\SP3xxxx. You need to point to the folder for the device you are installing. f. When prompted to select the device driver you want to install for this hardware, select the Intel 82801GBM SATA AHCI Controller g. A warning that Windows cannot verify that the device is compatible with your hardware will appear. When asked if you want to continue installing the driver, select Yes. h. The installation will complete. The problem is at point 15.e --> after I point the folder \swsetup\sp3xxx there is no Intel 82801 GBM SATA AHCI Controller, the box is empty !! So what to do ? Please help me Regards, Sugianto

Jan 11, 2009, 10:00 PM	#147
moegotit.com DriverHeaven Newbie Join Date: Jan 2009 Posts: 2 Rep Power: 0	Re: Compaq Presario C500 Hello: I'm really new to this. While searching, I ran across this website from google.com that ensures me that, answers I'm in need of, we can get right here. I was very pleased to hear that. Will be even happier if that turns out to be true. I'm in the field I.T. learning everyday to fix computer problems. I have a Compaq Presario c500 from a user and I'm trying to get Windows XP installed, but it does not detect a hard drive. I need the Sata driver because when I try to disable it from the BIOS, it is password protected and the user does not know the password (sounds stolen if you ask me, but I'm not the judge). Anyways, any assistance would be great. thanks - moegotit.com

Jan 12, 2009, 12:50 AM	#148
Sleekrick DriverHeaven Newbie Join Date: Jan 2009 Posts: 2 Rep Power: 0	Presario C571 : Enabling S-Video Output in XP Hi Guys, I bought a Compaq Presario C571 NR laptop (1.73 GHZ Dual Core,1GB RAM )which came pre-loaded with Vista Home Premium. I recently decided to replace it with XP Pro. It was no fair task but thanks to this thread I eventually got everything running, well except one thing. I can't get the S-Video Out function to work. I've installed the latest Intel Graphics Media Accelerator Drivers but still when I connect the laptop to my T.V. nothing happens. In Vista I used to press the 'fn' & 'F4' buttons & would be able to toggle my active display from laptop to TV or to both, for presentations, playing videos & games. But now when I press these buttons, nothing happens. The T.V doesn't appear on the advanced display options. It doesn't get picked up at all despite tinkering with the display settings. Even after installing the latest HP Quick Launch Buttons Drivers, still no luck. I'm certain the S-Video cable & the TV are ok. Which leads me to wonder if perhaps there are some drivers I may still need to install? However my device manager shows that everything is present & working fine. My other suspicion is that the 'fn' 'F4' key combination is not working. Previously in Vista, pressing those keys even when the TV was not connected, would make a small laptop icon pop up on the bottom right corner of the screen indicating that it was my current active display. But now, on pressing those keys nothing happens at all. The curious thing is that the other 'fn' key combinations are working (e.g. 'fn' F5 initiates Sleep). I'm don't know what else to try. Could you pliz assist me to get the S-Video Out function working again? It's one of the most important functions to me. Any suggestions? I would be very grateful. Thanks to all contributers (esp MrAce). Greetings from Nairobi, Kenya.

Jan 16, 2009, 02:05 AM	#149
cegimonl DriverHeaven Newbie Join Date: Jan 2009 Posts: 1 Rep Power: 0	Re: Compaq Presario C500 thank you MrAce I fixed my c551nr installing first the driver : Install Microsoft AUU Drivers SP32646 [COLOR=#0000ff]ftp://ftp.hp.com/pub/softpaq/sp32501-33000/sp32646.exe[/COLOR] and later I installed the drivers for c551nr for sound and modem on compaq support website. that are: Conexant Audio Driver (32-bit) Conexant Modem Driver (32-bit)

Jan 16, 2009, 11:49 AM	#150
moegotit.com DriverHeaven Newbie Join Date: Jan 2009 Posts: 2 Rep Power: 0	Re: Compaq Presario C500 I downloaded the proper Sata Driver from DriverHeaven and slipstreamed into my installation disc and it is now fine. Thanks a million.