URGENT XP prob

eric500 · Jul 25, 2009, 06:11 AM

HELP! i got a pop up from DXDLL saying something about a malicious intrusion and then everything went pear-shaped from there! i was able to remove the virus but now all XP faulty. im unable to restore, enter safe mode (pressing F8 only gets me into boot sequence), cut/copy and paste, enter the internet (im using another computer to do this), etc. will i need to repair - the xp is an oem and i dont have the disk, but i do have other xp disks? how do i backup/restore program files without licenced disks for eg microsoft office? is there a way of entering safemode via START and RUN to run system restore (not allowing me to access system restore via START and RUN)? or is there a program (that i dont have to pay for because im ineligible for credit and im not falling into that trap anyways!) is it a registry problem? if it is will i need to do a system restore? and how do i fix registry problems?

all assistance greatly appreciated!

charm_quark · Jul 25, 2009, 12:00 PM

i'm confused!

1)when you say that you cleaned the virus!, hope what you meant is that you put the hard drive into another system to scan it, and thus cleaned it

2)i don't get what you meant by pear-shaped?

from my little understanding of viruses, is that when they infect you pc, they usually infect the restore also, so even if you restore your system it will reinfect it!....... usually when an anti virus scans and detects this it will be unable to delete it... (not very sure why that is .. but the only way to delete the infection is when you disable restore, thus deleting the Restore files)

if it about serials of office then Google it up!,, they are always in the registry some where!

i found some thing "here" not sure if it helps with your xp!....... usually after an infection it is always advisable to wipe(format) the system and and start afresh, as you would not know which files have been changed... to back your data you can always download a live boot disk!

eric500 · Jul 27, 2009, 08:14 AM

thanks charm_quark but i have the xp disk, just not the others. something in xp has been switched off and im able to do very little with windows. i can "extract files" to a location but thats all i can do instead of "cut/copy" and "paste". im groping in the dark for the on switch for the other windows apps. this problem is causing me a great deal of distress as i dont want have to wipe the HDD to start again as i will lose everything! ps - i dont think its a registry prob or it could be but only affects some apps and not others.

charm_quark · Jul 29, 2009, 03:49 PM

.. it would help if your more specific, like which apps work, and how they misbehave !, and how familiar are you with dos?

eric500 · Jul 30, 2009, 05:56 AM

well for starters - no cut/copy or paste; some task bar options not working; unable to get onto the internet; unable to access system tools such as system info, or restore; unable to get into safe mode etc (im not sure if anything else is not working as i dont use much else than whats already listed). thanks charm_quark.

gk8aq · Jul 30, 2009, 07:12 AM

You can do repair. Boot from XP CD and when it will finish 1st load press ENTER to continue (like you would in a normal installation). Then automatically it will search any windows installation are already existing in your harddrive and it will show it. When it does "Microsoft Windows ...." THEN press R (repair) and it will start an installation above your existing one. It will not erase any data or documents, as it will install system core files again to your windows drive. These procedure cures 99% unless your HDD is corrupt. In this case you can access it if you have another HDD with OS on it.

charm_quark · Jul 30, 2009, 05:09 PM

that works!

GigaWatt · Jul 30, 2009, 06:10 PM

Quote:

Originally Posted by gk8aq

You can do repair. Boot from XP CD and when it will finish 1st load press ENTER to continue (like you would in a normal installation). Then automatically it will search any windows installation are already existing in your harddrive and it will show it. When it does "Microsoft Windows ...." THEN press R (repair) and it will start an installation above your existing one. It will not erase any data or documents, as it will install system core files again to your windows drive. These procedure cures 99% unless your HDD is corrupt. In this case you can access it if you have another HDD with OS on it.

this is kind of a tricky procedure... since you already have some programs installed on your PC, some of the libraries and system files (.dll, .sys, etc...) have been changed from their original versions, which is fine cuz some apps require newer C# or C++ or Visual C (or whatever) laibraries or system files... but the repair function restores the original system files of Windows XP, so some of them might be incompatible with some of the apps (i've seen this happen a million times), especially if your PC is a workstation, gamestataion, audiostation and videostation at the same time...

i would do this ONLY IF the person has some rare drivers or some rare out of date software that he really needs... if this is not the case, i wouldn't recommend it to anyone... a nice clean install of XP would be much more appropriate...

eric500 · Aug 2, 2009, 09:25 AM

Quote:

Originally Posted by gk8aq

You can do repair. Boot from XP CD and when it will finish 1st load press ENTER to continue (like you would in a normal installation). Then automatically it will search any windows installation are already existing in your harddrive and it will show it. When it does "Microsoft Windows ...." THEN press R (repair) and it will start an installation above your existing one. It will not erase any data or documents, as it will install system core files again to your windows drive. These procedure cures 99% unless your HDD is corrupt. In this case you can access it if you have another HDD with OS on it.

thanks for all the replies guys! much appreciated. but my computer will only boot from the xp cd not repair! its like its stuck in safemode!

how do you switch to normal mode when the switch is missing (or hiding)! please dont tell me to format and start over as i dont have the other program disks to fill up the hard drive again!

will i need another hard drive (with fully installed xp) to assist? i have several. but the HD with all the problems is special and i wish to keep all its programs installed, please.

thanks again.

charm_quark · Aug 2, 2009, 09:56 AM

hey! i'm just brainstorming, was wondering how good is your hard drive, any bad sectors??... and check this if this works? so at least you can get out of safe mode!

EDIT: also check your Boot.ini file! and see it there is a script in it, that is producing the unwanted result

eric500 · Aug 12, 2009, 12:20 PM

Quote:

Originally Posted by charm_quark

hey! i'm just brainstorming, was wondering how good is your hard drive, any bad sectors??... and check this if this works? so at least you can get out of safe mode!

EDIT: also check your Boot.ini file! and see it there is a script in it, that is producing the unwanted result

apologies for delayed reply...

thanks charm_quark, im out of safe mode buuttt...now xp is frozen half way thru repair! so now i give up and erase xp and use the hard drive as my slave....bwahahaha...dance little hdd dance....(sigh) i have no life

charm_quark · Aug 15, 2009, 03:12 PM

.... sorry could be of more help!

eric500 · Aug 16, 2009, 03:16 AM

no worries charm_quark - we tried.

Jul 25, 2009, 06:11 AM	#1
eric500 HardwareHeaven Junior Member Join Date: Jan 2009 Posts: 20 Rep Power: 0	URGENT XP prob HELP! i got a pop up from DXDLL saying something about a malicious intrusion and then everything went pear-shaped from there! i was able to remove the virus but now all XP faulty. im unable to restore, enter safe mode (pressing F8 only gets me into boot sequence), cut/copy and paste, enter the internet (im using another computer to do this), etc. will i need to repair - the xp is an oem and i dont have the disk, but i do have other xp disks? how do i backup/restore program files without licenced disks for eg microsoft office? is there a way of entering safemode via START and RUN to run system restore (not allowing me to access system restore via START and RUN)? or is there a program (that i dont have to pay for because im ineligible for credit and im not falling into that trap anyways!) is it a *registry problem? if it is will i need to do a system restore? and how do i fix registry problems? all assistance greatly appreciated! Last edited by eric500; Jul 25, 2009 at 07:32 AM.*

Jul 25, 2009, 12:00 PM	#2
charm_quark incognito Join Date: Jul 2008 Location: BoTsWaNa Posts: 2,437 Rep Power: 140	Re: URGENT XP prob i'm confused! 1)when you say that you cleaned the virus!, hope what you meant is that you put the hard drive into another system to scan it, and thus cleaned it 2)i don't get what you meant by pear-shaped? from my little understanding of viruses, is that when they infect you pc, they usually infect the restore also, so even if you restore your system it will reinfect it!....... usually when an anti virus scans and detects this it will be unable to delete it... (not very sure why that is .. but the only way to delete the infection is when you disable restore, thus deleting the Restore files) if it about serials of office then Google it up!,, they are always in the registry some where! i found some thing "here" not sure if it helps with your xp!....... usually after an infection it is always advisable to wipe(format) the system and and start afresh, as you would not know which files have been changed... to back your data you can always download a live boot disk! __________________ Three quarks for Muster Mark! Sure he has not got much of a bark And sure any he has it's all beside the mark. —James Joyce, Finnegans Wake

Jul 27, 2009, 08:14 AM	Thread Starter #3
eric500 HardwareHeaven Junior Member Join Date: Jan 2009 Posts: 20 Rep Power: 0	Re: URGENT XP prob thanks charm_quark but i have the xp disk, just not the others. something in xp has been switched off and im able to do very little with windows. i can "extract files" to a location but thats all i can do instead of "cut/copy" and "paste". im groping in the dark for the on switch for the other windows apps. this problem is causing me a great deal of distress as i dont want have to wipe the HDD to start again as i will lose everything! ps - i dont think its a registry prob or it could be but only affects some apps and not others.

Jul 29, 2009, 03:49 PM	#4
charm_quark incognito Join Date: Jul 2008 Location: BoTsWaNa Posts: 2,437 Rep Power: 140	Re: URGENT XP prob .. it would help if your more specific, like which apps work, and how they misbehave !, and how familiar are you with dos? __________________ Three quarks for Muster Mark! Sure he has not got much of a bark And sure any he has it's all beside the mark. —James Joyce, Finnegans Wake

Jul 30, 2009, 05:56 AM	Thread Starter #5
eric500 HardwareHeaven Junior Member Join Date: Jan 2009 Posts: 20 Rep Power: 0	Re: URGENT XP prob well for starters - no cut/copy or paste; some task bar options not working; unable to get onto the internet; unable to access system tools such as system info, or restore; unable to get into safe mode etc (im not sure if anything else is not working as i dont use much else than whats already listed). thanks charm_quark.

Jul 30, 2009, 07:12 AM	#6
gk8aq HardwareHeaven Junior Member Join Date: Feb 2006 Posts: 75 Rep Power: 43 System Specs	Re: URGENT XP prob You can do repair. Boot from XP CD and when it will finish 1st load press ENTER to continue (like you would in a normal installation). Then automatically it will search any windows installation are already existing in your harddrive and it will show it. When it does "Microsoft Windows ...." THEN press R (repair) and it will start an installation above your existing one. It will not erase any data or documents, as it will install system core files again to your windows drive. These procedure cures 99% unless your HDD is corrupt. In this case you can access it if you have another HDD with OS on it.

Jul 30, 2009, 05:09 PM	#7
charm_quark incognito Join Date: Jul 2008 Location: BoTsWaNa Posts: 2,437 Rep Power: 140	Re: URGENT XP prob that works! __________________ Three quarks for Muster Mark! Sure he has not got much of a bark And sure any he has it's all beside the mark. —James Joyce, Finnegans Wake

Aug 2, 2009, 09:56 AM	#10
charm_quark incognito Join Date: Jul 2008 Location: BoTsWaNa Posts: 2,437 Rep Power: 140	Re: URGENT XP prob hey! i'm just brainstorming, was wondering how good is your hard drive, any bad sectors??... and check this if this works? so at least you can get out of safe mode! EDIT: also check your Boot.ini file! and see it there is a script in it, that is producing the unwanted result __________________ Three quarks for Muster Mark! Sure he has not got much of a bark And sure any he has it's all beside the mark. —James Joyce, Finnegans Wake Last edited by charm_quark; Aug 2, 2009 at 10:11 AM.

Aug 15, 2009, 03:12 PM	#12
charm_quark incognito Join Date: Jul 2008 Location: BoTsWaNa Posts: 2,437 Rep Power: 140	Re: URGENT XP prob .... sorry could be of more help! __________________ Three quarks for Muster Mark! Sure he has not got much of a bark And sure any he has it's all beside the mark. —James Joyce, Finnegans Wake

Aug 16, 2009, 03:16 AM	Thread Starter #13
eric500 HardwareHeaven Junior Member Join Date: Jan 2009 Posts: 20 Rep Power: 0	Re: URGENT XP prob no worries charm_quark - we tried.