Insufficient Memory in Office XP?

Vidmaster23 · Apr 20, 2004, 10:16 PM

I take Cisco classes at college and the Cisco there is all over the internet (I'm in the Net Academy), for studying purposes I like to paste the document to word, save it, and then print it. At class I can copy right from the Cisco Web Page the material I need to an office document, at home is another story. When I try to do it, I get an insufficient memory error, saying that I need to close more programs.

I don't see how this is happening considering I have plenty of hard drive space, 1 gig of DDR ram, etc. What is causing this, is it a windows setting somewhere that is not allowing me to allocate enough memory to copying text and then pasting it?

I've talked to friends on IRC who say that it is most likely because of all of the HTML data that I am pasting with it. Yet my computer in class has no problem with it, pastes the same thing, and is actually a slower computer with less hard drive space and ram.

Anyone got an ideas?

Judas · Apr 21, 2004, 03:02 AM

something could be packing the clipboard (stores your copied information) with something.. such as a virus/spyware/adware..... bogus data..... Oh simply a Office XP Bug .. have you tried reinstall office XP (install possibly went bad).... have you tried pasting into wordpad/notepad which comes with windows?

Chaos · Apr 21, 2004, 03:19 AM

try viewing the document with notepad or an html editor and copy and paste it from there

PangingJr · Apr 21, 2004, 07:39 AM

Quote:

Originally posted by Vidmaster23
I like to paste the document to word,

When I try to do it, I get an insufficient memory error,

sometimes this error can be caused by a corrupted normal.dot template file.
Close all Word windows and Locate the normal.dot file and delete it.
Then reopen Word, it'll automatically replace it with a new template file.

try this method 1st if it does not helps pls post back..

Vidmaster23 · Apr 21, 2004, 12:13 PM

Tried your suggestion TIRO, didn't work. I'll run adaware and some spyware programs again to make sure it's nothing like that. There is nothing in the clipboard, it's clear. I guess i'll try a reinstall of office later on as well.

PangingJr · Apr 21, 2004, 07:43 PM

Okay, i'd like to know how's your system page file settings?

some problems with page file can also cause Windows to give this error.

- the page file has become corrupt.
- the page file has been put on a different drive without leaving a minimal amount on default location.
- the setting for Maximum size is too low, or there is not enough disk space free to expand it to that size.

Vidmaster23 · Apr 22, 2004, 04:16 AM

Okay well today I did alot of things to try to get it to work. First I reinstalled office xp, that didn't work. Next I searched on google about it and found this page http://word.mvps.org/faqs/apperrors/...ientMemory.htm . Did the Nimba virus scan, nothing found. Replaced the riched20.dll file, nothing. Did the normal.dot thing you suggested, that didn't work heh. Removed all the *.tmp files, there were very few of those.

Let's see.. the page file.. 1533 megs of space for the page file for both my C and D drive.

My pc specs are Athlon 51-FX, double 80 gig hard drives, 1 gig of pc 3200 ram, asus sk8n motherboard, sb live zs, radeon 9700 pro if any of that helps.

Judas · Apr 22, 2004, 04:39 AM

try this... using Alt+ctrl+delete to bring up the Task manager.. go to preformance and make a note of the Virtual memory.. physical and Page File...... then load up Office and check again... next try do do a copy and paste and see what happens.... (also make a note of CPU ussage)...... this might tell us something... or not...

PangingJr · Apr 22, 2004, 04:41 AM

Recreate your page file... Open the "System Properties", in the "Virtual memory" settings, select “No page file” on every drives, then exit System Properties, Shutdown your PC, and Reboot.

when you're back in Windows again. Locate the "pagefile.sys" on each drive and Delete it, then Restart..

after that set the page file up again, this time try using the option "System managed size" on C: only and Restart your PC again.

and see if this helps. if it helps then we can try another settings. if it does not helps, try replacing with another RAM.

Vidmaster23 · Apr 22, 2004, 11:19 PM

Quote:

try this... using Alt+ctrl+delete to bring up the Task manager.. go to preformance and make a note of the Virtual memory.. physical and Page File...... then load up Office and check again... next try do do a copy and paste and see what happens.... (also make a note of CPU ussage)...... this might tell us something... or not...

Virtual memory is fine during the copy and paste of the text, it doesn't even go up one meg. Same with the Page file, and the physical memory, which are all fine. :/

I'll try redoing the page file when I get time. Thanks for all the tips guys. If worst comes to worst, I'll just format, I'm due soon anyway.

Vidmaster23 · Apr 23, 2004, 07:02 PM

Ahaha.... well I found the problem. Apparently I had downloaded the service pack 3, but not installed it, somehow that messed up my microsoft office. anyway, i went in, installed it fully, and installed another security patch and now it's fixed. Good stuff!

PangingJr · Apr 23, 2004, 07:10 PM

Glad it sorted and thanks for that reports it may help the others with a similar problem.

Judas · Apr 24, 2004, 04:00 AM

Quote:

Originally posted by Vidmaster23
Ahaha.... well I found the problem. Apparently I had downloaded the service pack 3, but not installed it, somehow that messed up my microsoft office. anyway, i went in, installed it fully, and installed another security patch and now it's fixed. Good stuff!

excellent news.....

i'll havet o keep this kind of problem in mind as you never know who will get the same problem..or similare

PangingJr · Apr 24, 2004, 08:01 AM

Quote:

Originally posted by Vidmaster23
and installed another security patch and now it's fixed. Good stuff!

do you by any chance remember the description of the patch?

Vidmaster23 · Apr 24, 2004, 10:31 AM

The two I downloaded to get it to work:

Office XP Service Pack 3 (English version)

0 KB / Already Downloaded
0 KB / Download Time = 0 min at your connection speed
Office XP Service Pack 3 (SP3) provides the latest updates to Microsoft Office XP. SP3 contains significant security enhancements, as well as stability and performance improvements. This service pack applies to any level of Office XP. It contains all updates included in SP1 and SP2, in addition to updates released after SP2. SP3 applies to the following Office XP products: Word 2002, Excel 2002, Outlook 2002, PowerPoint 2002, Access 2002, FrontPage 2002, Publisher 2002, and Office XP Web Components.

Office XP Update: KB833858 (English version)

0 KB / Already Downloaded
0 KB / Download Time = 0 min at your connection speed
Office XP Update: KB833858 provides the latest updates to the Microsoft Script Editor. This update contains important security and stability enhancements and may require a reboot.

PangingJr · Apr 24, 2004, 01:25 PM

thanks for the info..

i've looked up for this error and one that close to it and have found many cases... with many diff solutions and some with unanswered..

insufficient memory 1200 hits - XP
http://groups.google.com/groups?hl=e...ic.windowsxp.*

insufficient memory and Word 107 hits - XP
http://groups.google.com/groups?hl=e...ic.windowsxp.*

insufficient memory and norton 121 hits - XP
http://groups.google.com/groups?hl=e...ic.windowsxp.*

insufficient memory to complete operation 4,240 hits - all windows OSs
http://groups.google.com/groups?hl=e...ration&spell=1

not enough memory to open windows 64,400 hits - all windows OSs
http://groups.google.com/groups?hl=e...=Google+Search

Vidmaster23 · Apr 24, 2004, 08:55 PM

I also found that the a Nimba virus can cause problems like insiffient memory, as it corrupts a file named riched20.dll, which i guess office needs to run.

Apr 20, 2004, 10:16 PM	#1
Vidmaster23 DriverHeaven Junior Member Join Date: Dec 2003 Location: Virginia Posts: 77 Rep Power: 0	Insufficient Memory in Office XP? I take Cisco classes at college and the Cisco there is all over the internet (I'm in the Net Academy), for studying purposes I like to paste the document to word, save it, and then print it. At class I can copy right from the Cisco Web Page the material I need to an office document, at home is another story. When I try to do it, I get an insufficient memory error, saying that I need to close more programs. I don't see how this is happening considering I have plenty of hard drive space, 1 gig of DDR ram, etc. What is causing this, is it a windows setting somewhere that is not allowing me to allocate enough memory to copying text and then pasting it? I've talked to friends on IRC who say that it is most likely because of all of the HTML data that I am pasting with it. Yet my computer in class has no problem with it, pastes the same thing, and is actually a slower computer with less hard drive space and ram. Anyone got an ideas?

Apr 21, 2004, 03:19 AM	#3
Chaos Number Nine Join Date: May 2002 Location: Nova Scotia Posts: 5,268 Rep Power: 167 System Specs	try viewing the document with notepad or an html editor and copy and paste it from there __________________

Apr 21, 2004, 12:13 PM	Thread Starter #5
Vidmaster23 DriverHeaven Junior Member Join Date: Dec 2003 Location: Virginia Posts: 77 Rep Power: 0	Tried your suggestion TIRO, didn't work. I'll run adaware and some spyware programs again to make sure it's nothing like that. There is nothing in the clipboard, it's clear. I guess i'll try a reinstall of office later on as well. __________________ My System: Athlon 51-FX @ 2.2ghz Asus SK8N 1 gig of PC3200 Mushkin DDR Radeon 9700 Pro Twin 80gig 7200RPM HD's

Apr 21, 2004, 07:43 PM	#6
PangingJr Member Join Date: Mar 2003 Posts: 5,989 Rep Power: 71	Okay, i'd like to know how's your system page file settings? some problems with page file can also cause Windows to give this error. - the page file has become corrupt. - the page file has been put on a different drive without leaving a minimal amount on default location. - the setting for Maximum size is too low, or there is not enough disk space free to expand it to that size.

Apr 22, 2004, 04:16 AM	Thread Starter #7
Vidmaster23 DriverHeaven Junior Member Join Date: Dec 2003 Location: Virginia Posts: 77 Rep Power: 0	Okay well today I did alot of things to try to get it to work. First I reinstalled office xp, that didn't work. Next I searched on google about it and found this page http://word.mvps.org/faqs/apperrors/...ientMemory.htm . Did the Nimba virus scan, nothing found. Replaced the riched20.dll file, nothing. Did the normal.dot thing you suggested, that didn't work heh. Removed all the *.tmp files, there were very few of those. Let's see.. the page file.. 1533 megs of space for the page file for both my C and D drive. My pc specs are Athlon 51-FX, double 80 gig hard drives, 1 gig of pc 3200 ram, asus sk8n motherboard, sb live zs, radeon 9700 pro if any of that helps.

Apr 22, 2004, 04:41 AM	#9
PangingJr Member Join Date: Mar 2003 Posts: 5,989 Rep Power: 71	Recreate your page file... Open the "System Properties", in the "Virtual memory" settings, select “No page file” on every drives, then exit System Properties, Shutdown your PC, and Reboot. when you're back in Windows again. Locate the "pagefile.sys" on each drive and Delete it, then Restart.. after that set the page file up again, this time try using the option "System managed size" on C: only and Restart your PC again. and see if this helps. if it helps then we can try another settings. if it does not helps, try replacing with another RAM.

Apr 23, 2004, 07:02 PM	Thread Starter #11
Vidmaster23 DriverHeaven Junior Member Join Date: Dec 2003 Location: Virginia Posts: 77 Rep Power: 0	Ahaha.... well I found the problem. Apparently I had downloaded the service pack 3, but not installed it, somehow that messed up my microsoft office. anyway, i went in, installed it fully, and installed another security patch and now it's fixed. Good stuff!

Apr 23, 2004, 07:10 PM	#12
PangingJr Member Join Date: Mar 2003 Posts: 5,989 Rep Power: 71	Glad it sorted and thanks for that reports it may help the others with a similar problem.

Apr 24, 2004, 10:31 AM	Thread Starter #15
Vidmaster23 DriverHeaven Junior Member Join Date: Dec 2003 Location: Virginia Posts: 77 Rep Power: 0	The two I downloaded to get it to work: Office XP Service Pack 3 (English version) 0 KB / Already Downloaded 0 KB / Download Time = 0 min at your connection speed Office XP Service Pack 3 (SP3) provides the latest updates to Microsoft Office XP. SP3 contains significant security enhancements, as well as stability and performance improvements. This service pack applies to any level of Office XP. It contains all updates included in SP1 and SP2, in addition to updates released after SP2. SP3 applies to the following Office XP products: Word 2002, Excel 2002, Outlook 2002, PowerPoint 2002, Access 2002, FrontPage 2002, Publisher 2002, and Office XP Web Components. Office XP Update: KB833858 (English version) 0 KB / Already Downloaded 0 KB / Download Time = 0 min at your connection speed Office XP Update: KB833858 provides the latest updates to the Microsoft Script Editor. This update contains important security and stability enhancements and may require a reboot.

Apr 24, 2004, 01:25 PM	#16
PangingJr Member Join Date: Mar 2003 Posts: 5,989 Rep Power: 71	thanks for the info.. i've looked up for this error and one that close to it and have found many cases... with many diff solutions and some with unanswered.. insufficient memory 1200 hits - XP http://groups.google.com/groups?hl=e...ic.windowsxp.* insufficient memory and Word 107 hits - XP http://groups.google.com/groups?hl=e...ic.windowsxp.* insufficient memory and norton 121 hits - XP http://groups.google.com/groups?hl=e...ic.windowsxp.* insufficient memory to complete operation 4,240 hits - all windows OSs http://groups.google.com/groups?hl=e...ration&spell=1 not enough memory to open windows 64,400 hits - all windows OSs http://groups.google.com/groups?hl=e...=Google+Search

Apr 24, 2004, 08:55 PM	Thread Starter #17
Vidmaster23 DriverHeaven Junior Member Join Date: Dec 2003 Location: Virginia Posts: 77 Rep Power: 0	I also found that the a Nimba virus can cause problems like insiffient memory, as it corrupts a file named riched20.dll, which i guess office needs to run.