WindowsUpdate Problem

Scar_T · Dec 22, 2004, 02:07 AM

I've been trying to update my windows xp but I just can do it, any time I visit windowsupdate, it show me (after a lot of time) this error number: 0x800A01AD.

I did what it says on the support page, i changed the permissions for: HKEY_LOCAL_MACHINE \SOFTWARE \Microsoft \Windows \CurrentVersion \WindowsUpdate, but it's still showing that error.

So, i searched on google that error number and i found that if i register some dll's, it could solve the problem, so i did it, i registered those dll's: wuapi.dll, wups.dll, wuaueng.dll, wucltui.dll, wuweb.dll, msxmls.dll, msxml2.dll, msxml3.dll, urlmon.dll

I had some permission problems with some of those dll's, but i was able to solve them using RegMon to see what regkey were accesing and changing the permissions settings for each one. After a few minutes all of that dll's were registerd succesfully.
But windowsupdate is still showing that error number

.

I have the SP2 installed.

Any help is welcome and apreciated.

In advance, thanks.

PangingJr · Dec 22, 2004, 04:45 AM

clear out all of your IE internet temp files,

using default privacy setting and default security settings for all web content zones.

in \WINDOWS, locate a file called WindowsUpdate.log

then go to http://windowsupdate.microsoft.com/

after that open the log file, look for all the info of your last windows update (date and time), see if any info in the log helps..

------------------

if you can't find anything in the log file that can help you...

then go to this google group - microsoft.public.windowsupdate - http://groups-beta.google.com/group/....windowsupdate
then "start a new topic", write the same, exact message..,
or use the "search this group" on the right hand side of the page.
and see if one of these helps. GoodLuck!

--

Scar_T · Dec 23, 2004, 01:14 AM

I made what you said and unfortunately it doesn't work

.

I also checked that site and there are already post with the same problem and some of them have pasted they pasted thier own windowsupdate.log. I could see the same errors what i have, but they give the same advices that i found searching on google. :/

But anyway, thank you.

PangingJr · Dec 23, 2004, 05:53 AM

that must be something else that needs to be looked at/into..

could you post the log info of your last WU ?, pls don't post the whole log, just the last date and time that you attempted and then failed..

also, open up the Event Viewer, type eventvwr.msc in the open Run box..

locate event type error, if any, pls post event id, source and description.

The_Neon_Cowboy · Dec 23, 2004, 03:20 PM

releated ms artical

You receive a 0x800A01AD error message while you access the Windows Update Web site
http://support.microsoft.com/?scid=kb;en-us;833766

you can also try deleteing your windows update files
and reinstalling them on next visit....

Scar_T · Dec 24, 2004, 06:34 PM

Finally is working

.

Well i made all you said but nothing worked, So I uninstalled SP2, reinstalled and repeated every step that I said before and when a I restarted the services (Windowsupdate and BITS) I saw an icon saying that there were updates

.

Thx a lot guys

.

PangingJr · Dec 26, 2004, 06:10 AM

Glad you got that sorted out.

Dec 22, 2004, 02:07 AM	#1
Scar_T DriverHeaven Junior Member Join Date: Oct 2004 Posts: 84 Rep Power: 0	WindowsUpdate Problem I've been trying to update my windows xp but I just can do it, any time I visit windowsupdate, it show me (after a lot of time) this error number: 0x800A01AD. I did what it says on the support page, i changed the permissions for: HKEY_LOCAL_MACHINE \SOFTWARE \Microsoft \Windows \CurrentVersion \WindowsUpdate, but it's still showing that error. So, i searched on google that error number and i found that if i register some dll's, it could solve the problem, so i did it, i registered those dll's: wuapi.dll, wups.dll, wuaueng.dll, wucltui.dll, wuweb.dll, msxmls.dll, msxml2.dll, msxml3.dll, urlmon.dll I had some permission problems with some of those dll's, but i was able to solve them using RegMon to see what regkey were accesing and changing the permissions settings for each one. After a few minutes all of that dll's were registerd succesfully. But windowsupdate is still showing that error number . I have the SP2 installed. Any help is welcome and apreciated. In advance, thanks. __________________ Scar_T - Parasite Coder

Dec 22, 2004, 04:45 AM	#2
PangingJr Member Join Date: Mar 2003 Posts: 5,989 Rep Power: 71	clear out all of your IE internet temp files, using default privacy setting and default security settings for all web content zones. in \WINDOWS, locate a file called WindowsUpdate.log then go to http://windowsupdate.microsoft.com/ after that open the log file, look for all the info of your last windows update (date and time), see if any info in the log helps.. ------------------ if you can't find anything in the log file that can help you... then go to this google group - microsoft.public.windowsupdate - http://groups-beta.google.com/group/....windowsupdate then "start a new topic", write the same, exact message.., or use the "search this group" on the right hand side of the page. and see if one of these helps. GoodLuck! -- Last edited by Ctrl-Alt-Del; Dec 22, 2004 at 05:09 AM.

Dec 23, 2004, 01:14 AM	Thread Starter #3
Scar_T DriverHeaven Junior Member Join Date: Oct 2004 Posts: 84 Rep Power: 0	I made what you said and unfortunately it doesn't work . I also checked that site and there are already post with the same problem and some of them have pasted they pasted thier own windowsupdate.log. I could see the same errors what i have, but they give the same advices that i found searching on google. :/ But anyway, thank you. __________________ Scar_T - Parasite Coder

Dec 23, 2004, 03:20 PM	#5
The_Neon_Cowboy HardwareHeaven Extreme Member Join Date: Dec 2002 Location: U.S.A. Posts: 16,009 Rep Power: 92 System Specs	releated ms artical You receive a 0x800A01AD error message while you access the Windows Update Web site http://support.microsoft.com/?scid=kb;en-us;833766 you can also try deleteing your windows update files and reinstalling them on next visit.... __________________

Dec 24, 2004, 06:34 PM	Thread Starter #6
Scar_T DriverHeaven Junior Member Join Date: Oct 2004 Posts: 84 Rep Power: 0	Finally is working . Well i made all you said but nothing worked, So I uninstalled SP2, reinstalled and repeated every step that I said before and when a I restarted the services (Windowsupdate and BITS) I saw an icon saying that there were updates . Thx a lot guys . __________________ Scar_T - Parasite Coder

Dec 23, 2004, 05:53 AM	#4
PangingJr Member Join Date: Mar 2003 Posts: 5,989 Rep Power: 71	that must be something else that needs to be looked at/into.. could you post the log info of your last WU ?, pls don't post the whole log, just the last date and time that you attempted and then failed.. also, open up the Event Viewer, type eventvwr.msc in the open Run box.. locate event type error, if any, pls post event id, source and description.

Dec 26, 2004, 06:10 AM	#7
PangingJr Member Join Date: Mar 2003 Posts: 5,989 Rep Power: 71	Glad you got that sorted out.