MSN Messenger 6.0/7.0 Issue

**dj_stick** · Jan 26, 2005, 08:47 AM

when i sign into either MSN 6 or 7, the program instantly locks up - menu bar turns white and "(Not Responding)" appears after "MSN Messenger"

Windows Messenger 4.7 works fine however

md5 · Jan 26, 2005, 10:56 AM

Have a look here:
http://www.askmarvin.ca/forums/index...=0&#entry10427

Ubergrendle · Jan 26, 2005, 02:33 PM

standard microsoft troubleshooting procedures:

1. Make sure MSM 4.7 isn't starting automatically during boot-up. If its active, disable. If its setup to automatically start, disable that function.

2. Start MSM 6.0 or 7.0 with a clean system boot, no MSM 4.7 in memory. If you still have the same behaviour, uninstall and reinstall.

99% of the time those two procedures will fix your MSM problem. I doubt its a router/config issue since the program appears to 'hang'.

**MIG-31** · Jan 26, 2005, 09:46 PM

if you need to remove messenger 4.7.close and exit.

copy this code into RUN

RunDll32 advpack.dll,LaunchINFSection %windir%\INF\msmsgs.inf,BLC.Remove

**dj_stick** · Jan 27, 2005, 05:23 AM

thanks mig, that fixed it

EDIT: i spoke to soon - hang again

**dj_stick** · Jan 27, 2005, 05:51 AM

system restore to a point where msn 6/7 used to work doesn't fix the issue either

PangingJr · Jan 27, 2005, 02:31 PM

Quote:

Originally Posted by dj_stick

system restore to a point where msn 6/7 used to work doesn't fix the issue either

Microsoft Windows XP System Restore
http://msdn.microsoft.com/library/de...temrestore.asp
see the section "What's Restored and What's Not"

try uninstall/reinstall as mentioned above..

after the uninstall is done, go to \Docs and Settings\<your windows login name>\Application Data\Microsoft\MSN Messenger, if there's anything in there, backup first then remove everything.

also check at \Program Files\MSN Messenger, backup and remove it and reinstall. and see.

**dj_stick** · Jan 29, 2005, 11:56 PM

ergh that doesn't work either… i think i'll just do yet another reformat next weekend

PangingJr · Jan 30, 2005, 06:38 AM

maybe the process that i mentioned above should be used before running the SR. also maybe some registries search and remove are also required at the time.. not sure what info that i need from you so i can't do anything to help.

Jan 26, 2005, 10:56 AM	#2
md5 DriverHeaven Senior Member Join Date: Dec 2004 Location: Inside DriverHeaven Posts: 856 Rep Power: 0	Have a look here: http://www.askmarvin.ca/forums/index...=0&#entry10427 __________________

Jan 26, 2005, 02:33 PM	#3
Ubergrendle Semper ubi sub ubi Join Date: Nov 2004 Location: Toronto Posts: 702 Rep Power: 51	basic advice standard microsoft troubleshooting procedures: 1. Make sure MSM 4.7 isn't starting automatically during boot-up. If its active, disable. If its setup to automatically start, disable that function. 2. Start MSM 6.0 or 7.0 with a clean system boot, no MSM 4.7 in memory. If you still have the same behaviour, uninstall and reinstall. 99% of the time those two procedures will fix your MSM problem. I doubt its a router/config issue since the program appears to 'hang'. __________________ Veteran of the PC Microchannel / EISA wars of the late 1980s.

Jan 26, 2005, 09:46 PM	#4
MIG-31 HardwareHeaven News Mod Join Date: Dec 2002 Location: Nottingham,UK Posts: 56,863 Rep Power: 471 System Specs	if you need to remove messenger 4.7.close and exit. copy this code into RUN RunDll32 advpack.dll,LaunchINFSection %windir%\INF\msmsgs.inf,BLC.Remove __________________ Please Post Your News Submissions Here

Jan 30, 2005, 06:38 AM	#9
PangingJr Member Join Date: Mar 2003 Posts: 5,989 Rep Power: 71	maybe the process that i mentioned above should be used before running the SR. also maybe some registries search and remove are also required at the time.. not sure what info that i need from you so i can't do anything to help.