Weird XP problem

Xela · Nov 1, 2005, 04:07 PM

ok i just recived a new hard drive in the mail yesterday. i installed it and installed windows XP Pro. i got all the windows update. i installed all of my drivers. the problem occured when i downloaded Service pack 2. now when i boot my computer it freezes at the XP logo screen. the blue bar goes across a few time and then it just freezes and does nothing. so i try to reboot in safe mode. same thing, it freezes at the logo screen. so i tried rebooting in safe mode one more time. an error popped up that said something like: my system32/ntskrnl(i think that was it, its a kernel file though) file was corrupt and to please reinstall it. so i try to reboot with the XP cd in the drive to repair XP but it never boots from the CD.

i have no idea what to do. and its a brand new hard drive with nothing on it.

>GSXR<mrbusa · Nov 1, 2005, 04:20 PM

Quote:

Originally Posted by Xela

ok i just recived a new hard drive in the mail yesterday. i installed it and installed windows XP Pro. i got all the windows update. i installed all of my drivers. the problem occured when i downloaded Service pack 2. now when i boot my computer it freezes at the XP logo screen. the blue bar goes across a few time and then it just freezes and does nothing. so i try to reboot in safe mode. same thing, it freezes at the logo screen. so i tried rebooting in safe mode one more time. an error popped up that said something like: my system32/ntskrnl(i think that was it, its a kernel file though) file was corrupt and to please reinstall it. so i try to reboot with the XP cd in the drive to repair XP but it never boots from the CD.

i have no idea what to do. and its a brand new hard drive with nothing on it.

this type of problem occurerd to me a couple of times,and i know it sounds like a copout but did you make sure that your windows firewall was active or that you had some type of other firewall running.you never want to be connected to net when you do a fresh install because of all the backdoors and trojans that infest a system that is not updated yet.you just configure the firewall with exceptions for windows update.i downloaded the redistriduted version of sp2 and install first before i connect.also you can slipstream your whole install and not even have to go to windows update when finished.this is from experience with getting viruses during xp update,i am not pulling your chain. later

Xela · Nov 2, 2005, 05:24 AM

ok now whenever i start my computer i get an error message right before the xp logo comes on. it says that windows could not start because a file is missing or corrupt. and it says that that file is windows32\drivers\ntfs.sys

than it says to repair it with the Xp cd but when i reboot with the cd in the drive it doesnt boot from the cd. i need to know how i can boot xp from the cd so i can repair the missing file. thank you.

>GSXR<mrbusa · Nov 2, 2005, 06:31 AM

Quote:

Originally Posted by Xela

ok now whenever i start my computer i get an error message right before the xp logo comes on. it says that windows could not start because a file is missing or corrupt. and it says that that file is windows32\drivers\ntfs.sys

than it says to repair it with the Xp cd but when i reboot with the cd in the drive it doesnt boot from the cd. i need to know how i can boot xp from the cd so i can repair the missing file. thank you.

you have to get into your bios,usually delete key during post,and change the boot device priority to boot from cd then hd then floppy.the odds of this working is slim.there has to be a reason for this file to become missing in the first place.are you partitioning and formatting correctly???are you disconnecting from net before install????are you unplugging all perifferals but mouse and keyboard????are you setting any oc back to stock settings before installing windows?????later

Xela · Nov 2, 2005, 05:15 PM

yeah i realized about the BIOS thing when i woke up this morning. the file came up missing after i installed the drivers for my motherboard. i wasnt connected to the net and the only thing besides my mouse and keyboard i had plugged in was my headset and speakers. im pretty sure i partitioned and formatted correctly. i followed all of the directions.

ill see what i can do when i get home.

Dyre Straits · Nov 2, 2005, 06:31 PM

You haven't listed your computer specs which would be a very good idea to do so.

I just did a new Windows install on my mom's computer this past week. She has Windows XP SP1 and I had to do the updates. Once SP2 downloaded and the computer rebooted, it took close to 10 minutes at the Windows Logo screen before Windows finally came up. It WAS NOT a lock up. It was simply SP2 finishing the installation. Be sure to take notice of the hard drive activity light on the front of the computer. As long as it's blinking and stuff....do not reboot the computer.

So, it sounds to me like you do have a corrupted installation and would be better off starting again from scratch.

Good luck!

Xela · Nov 2, 2005, 07:13 PM

yeah if i can get it to boot from the cd when i get home im just gonna reinstall and repartition everything. its not like im gonna lose anythingsince i had just installed. lol

im such a computer noob

Rasta Monsta · Nov 2, 2005, 07:35 PM

A missing ntfs.sys is likely caused by a disk error. Check your hard drive cables first, making sure they are snug.

When you do your install, you should install XP, and immediately install SP2 from a CD. THEN install drivers, critical updates, etc. You should also try "Full" format instead of "Quick" while you are setting up your install partition.

If you get it running successfully, run scandisk to check the new drive for problems.

rasta

PangingJr · Nov 2, 2005, 08:05 PM

this error is often found when using the Convert command to convert FAT volumes to NTFS within Windows.

in this case could be that the Ntfs.sys file is missing or becomes corrupted after the service pack installation.

from within Recovery Console use "Copy" command to copy the new file to the target location.

if you had this problem when you've not installed the SP, then you could just copy the file from the Windows XP CD to the target location. but since you've installed the SP2 then you will need to copy the "Ntfs.sys" SP2 version.

the Ntfs.sys's target location is \Windows\System32\drivers just like you've seen on the error message on boot.

so, at the prompt in the Recovery Console type in this command (this is generic example of the Copy command.)

copy <full path of the file that you want to copy> <full path of target location>

Xela · Nov 2, 2005, 09:05 PM

ok i got it to boot from the cd just fine. but whenever i try to reinstall or repair i get a message that says that it cant detect my hard drive. the cables are snug a connected properly. i dont know what to do. this is exactly what happened to my old hard drive that made me get a new one. im getting very angry with myself right now

Rasta Monsta · Nov 2, 2005, 10:01 PM

Quote:

Originally Posted by Xela

ok i got it to boot from the cd just fine. but whenever i try to reinstall or repair i get a message that says that it cant detect my hard drive. the cables are snug a connected properly. i dont know what to do. this is exactly what happened to my old hard drive that made me get a new one. im getting very angry with myself right now

What model of motherboard? If IDE, is the HD alone on it's IDE channel? Do you have a spare cable you could try?

rasta

Xela · Nov 2, 2005, 11:10 PM

ive got an asus a7n8x-e deluxe mother board

Xela · Nov 2, 2005, 11:42 PM

ok well i dont know what happened but it let me start reinstalling and partitioning. but when the partition gets to about 65 percent a blue screen pops up and it says windows had to shut down because a problem was caused by the following file: partmgr.sys

DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATI ONS

*sigh* its always something.

>GSXR<mrbusa · Nov 3, 2005, 12:02 AM

Quote:

Originally Posted by Xela

ok well i dont know what happened but it let me start reinstalling and partitioning. but when the partition gets to about 65 percent a blue screen pops up and it says windows had to shut down because a problem was caused by the following file: partmgr.sys

DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATI ONS

*sigh* its always something.

hey,are you completely wiping and formatting the drive then creating ntfs partitions.it sounds like you are trying to install directly over the top of an existing install.

Rasta Monsta · Nov 3, 2005, 12:12 AM

OK, I found your MB. Are you using an IDE drive (2+ inches long, 80 pins) or an SATA drive (1/2 inch long, no discernable pins)?

rasta

Xela · Nov 3, 2005, 04:04 AM

im using IDE. and yes i completely wiped out the previous install. i think. i deleted the old partitions and created new ones. then i was trying to format them when that message popped up.

Rasta Monsta · Nov 3, 2005, 06:01 AM

Next step is to simplify. Since you're not using SATA controller, disable it in BIOS. Hook up CD drive on one IDE channel, HD on the other. Disconnect all other drives. See if your problem persists.

If it does, try:

Different IDE channel
Different IDE cable
Run MemTest from a bootable CD

rasta

PangingJr · Nov 3, 2005, 06:09 AM

multiple problems with your computer system, and every problems that you had since the initail posted till now seems different.
at first the softwares seems to be causing you problems, but now it seems that the hardwares are causing it. either its capabilities or configurations.

good advice from Rasta Monsta there.

anyway, could you post your hardware specifications we might be able to give you an idea here and what's going on...

Dyre Straits · Nov 3, 2005, 07:29 AM

Quote:

Originally Posted by Dyre Straits

You haven't listed your computer specs which would be a very good idea to do so.

I asked for computer specs clear back in Post #6.

Xela · Nov 3, 2005, 02:50 PM

ASUS A7N8X-E Deluxe Socket A (Socket 462) NVIDIA nForce2 Ultra 400 ATX AMD Motherboard

AMD Athlon XP 3200+ Barton 400MHz FSB Socket A Processor Model AXDA3200BOX - R

Kingston ValueRAM 512MB 184-Pin DDR SDRAM DDR 400 (PC 3200)
Unbuffered System Memory Model KVR400X64C3A/512

Seagate Barracuda 7200.7 ST3200822A 200GB 7200 RPM IDE Ultra ATA100 Hard Drive - OEM

SONY Black IDE DVD-ROM Drive Model DDU1612 - OEM

SONY Black IDE DVD Burner Model DWU18A - OEM

Turtle Beach CATALINA 8 (7.1) Channels PCI Interface Sound Card

ATI 100-435200 Radeon X800PRO 256MB GDDR3 AGP 4X/8X Video Card

is that all the spec info you need? also, how do i change IDE channels?

and by the way. i really appreciate all of your help guys.

Nov 1, 2005, 04:07 PM	#1
Xela DriverHeaven Junior Member Join Date: Oct 2005 Location: Detroit, MI Posts: 29 Rep Power: 0	Weird XP problem ok i just recived a new hard drive in the mail yesterday. i installed it and installed windows XP Pro. i got all the windows update. i installed all of my drivers. the problem occured when i downloaded Service pack 2. now when i boot my computer it freezes at the XP logo screen. the blue bar goes across a few time and then it just freezes and does nothing. so i try to reboot in safe mode. same thing, it freezes at the logo screen. so i tried rebooting in safe mode one more time. an error popped up that said something like: my system32/ntskrnl(i think that was it, its a kernel file though) file was corrupt and to please reinstall it. so i try to reboot with the XP cd in the drive to repair XP but it never boots from the CD. i have no idea what to do. and its a brand new hard drive with nothing on it.

Nov 3, 2005, 02:50 PM	Thread Starter #20
Xela DriverHeaven Junior Member Join Date: Oct 2005 Location: Detroit, MI Posts: 29 Rep Power: 0	ASUS A7N8X-E Deluxe Socket A (Socket 462) NVIDIA nForce2 Ultra 400 ATX AMD Motherboard AMD Athlon XP 3200+ Barton 400MHz FSB Socket A Processor Model AXDA3200BOX - R Kingston ValueRAM 512MB 184-Pin DDR SDRAM DDR 400 (PC 3200) Unbuffered System Memory Model KVR400X64C3A/512 Seagate Barracuda 7200.7 ST3200822A 200GB 7200 RPM IDE Ultra ATA100 Hard Drive - OEM SONY Black IDE DVD-ROM Drive Model DDU1612 - OEM SONY Black IDE DVD Burner Model DWU18A - OEM Turtle Beach CATALINA 8 (7.1) Channels PCI Interface Sound Card ATI 100-435200 Radeon X800PRO 256MB GDDR3 AGP 4X/8X Video Card is that all the spec info you need? also, how do i change IDE channels? and by the way. i really appreciate all of your help guys. Last edited by Xela; Nov 3, 2005 at 02:55 PM.

Nov 2, 2005, 05:24 AM	Thread Starter #3
Xela DriverHeaven Junior Member Join Date: Oct 2005 Location: Detroit, MI Posts: 29 Rep Power: 0	ok now whenever i start my computer i get an error message right before the xp logo comes on. it says that windows could not start because a file is missing or corrupt. and it says that that file is windows32\drivers\ntfs.sys than it says to repair it with the Xp cd but when i reboot with the cd in the drive it doesnt boot from the cd. i need to know how i can boot xp from the cd so i can repair the missing file. thank you.

Nov 2, 2005, 05:15 PM	Thread Starter #5
Xela DriverHeaven Junior Member Join Date: Oct 2005 Location: Detroit, MI Posts: 29 Rep Power: 0	yeah i realized about the BIOS thing when i woke up this morning. the file came up missing after i installed the drivers for my motherboard. i wasnt connected to the net and the only thing besides my mouse and keyboard i had plugged in was my headset and speakers. im pretty sure i partitioned and formatted correctly. i followed all of the directions. ill see what i can do when i get home.

Nov 2, 2005, 07:13 PM	Thread Starter #7
Xela DriverHeaven Junior Member Join Date: Oct 2005 Location: Detroit, MI Posts: 29 Rep Power: 0	yeah if i can get it to boot from the cd when i get home im just gonna reinstall and repartition everything. its not like im gonna lose anythingsince i had just installed. lol im such a computer noob

Nov 2, 2005, 08:05 PM	#9
PangingJr Member Join Date: Mar 2003 Posts: 5,989 Rep Power: 71	this error is often found when using the Convert command to convert FAT volumes to NTFS within Windows. in this case could be that the Ntfs.sys file is missing or becomes corrupted after the service pack installation. from within Recovery Console use "Copy" command to copy the new file to the target location. if you had this problem when you've not installed the SP, then you could just copy the file from the Windows XP CD to the target location. but since you've installed the SP2 then you will need to copy the "Ntfs.sys" SP2 version. the Ntfs.sys's target location is \Windows\System32\drivers just like you've seen on the error message on boot. so, at the prompt in the Recovery Console type in this command (this is generic example of the Copy command.) copy <full path of the file that you want to copy> <full path of target location>

Nov 2, 2005, 09:05 PM	Thread Starter #10
Xela DriverHeaven Junior Member Join Date: Oct 2005 Location: Detroit, MI Posts: 29 Rep Power: 0	ok i got it to boot from the cd just fine. but whenever i try to reinstall or repair i get a message that says that it cant detect my hard drive. the cables are snug a connected properly. i dont know what to do. this is exactly what happened to my old hard drive that made me get a new one. im getting very angry with myself right now

Nov 2, 2005, 11:10 PM	Thread Starter #12
Xela DriverHeaven Junior Member Join Date: Oct 2005 Location: Detroit, MI Posts: 29 Rep Power: 0	ive got an asus a7n8x-e deluxe mother board

Nov 2, 2005, 11:42 PM	Thread Starter #13
Xela DriverHeaven Junior Member Join Date: Oct 2005 Location: Detroit, MI Posts: 29 Rep Power: 0	ok well i dont know what happened but it let me start reinstalling and partitioning. but when the partition gets to about 65 percent a blue screen pops up and it says windows had to shut down because a problem was caused by the following file: partmgr.sys DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATI ONS sigh its always something.

Nov 3, 2005, 04:04 AM	Thread Starter #16
Xela DriverHeaven Junior Member Join Date: Oct 2005 Location: Detroit, MI Posts: 29 Rep Power: 0	im using IDE. and yes i completely wiped out the previous install. i think. i deleted the old partitions and created new ones. then i was trying to format them when that message popped up.

Nov 3, 2005, 06:09 AM	#18
PangingJr Member Join Date: Mar 2003 Posts: 5,989 Rep Power: 71	multiple problems with your computer system, and every problems that you had since the initail posted till now seems different. at first the softwares seems to be causing you problems, but now it seems that the hardwares are causing it. either its capabilities or configurations. good advice from Rasta Monsta there. anyway, could you post your hardware specifications we might be able to give you an idea here and what's going on...